{"id":10420,"date":"2023-06-22T11:24:54","date_gmt":"2023-06-22T04:24:54","guid":{"rendered":"https:\/\/bell24vietnam.vn\/?page_id=10420"},"modified":"2025-11-24T15:47:16","modified_gmt":"2025-11-24T08:47:16","slug":"case-study-eng","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/","title":{"rendered":"Case Study \u2013 English"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10420\" class=\"elementor elementor-10420\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e33569 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e33569\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a5fc226\" data-id=\"a5fc226\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ff2bb0 elementor-widget elementor-widget-heading\" data-id=\"8ff2bb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case Studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dae9e61 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dae9e61\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181b96e elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"181b96e\" data-element_type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21197 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghe-thong-tin\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/ai-voicebot-project-when-humans-teach-machines-to-understand-vietnamese\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI-300x169.png\" class=\"attachment-medium size-medium wp-image-21200\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI-300x169.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI-18x10.png 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI.png 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/ai-voicebot-project-when-humans-teach-machines-to-understand-vietnamese\/\" >\n\t\t\t\tVoicebot AI Labeling Project \u2013 When humans teach machines to understand the Vietnamese language\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21183 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-giai-tri\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/automate-customer-service-with-bellsystem24-vietnams-chat-solution\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-300x157.png\" class=\"attachment-medium size-medium wp-image-21185\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-300x157.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-1024x536.png 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-768x402.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-18x9.png 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI.png 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/automate-customer-service-with-bellsystem24-vietnams-chat-solution\/\" >\n\t\t\t\tAutomate customer service with Bellsystem24 Vietnam's multi-channel AI chat solution\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21166 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghe-thong-tin\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/voice-data-collection-for-ai-training\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-300x158.jpg\" class=\"attachment-medium size-medium wp-image-21173\" alt=\"project recording thumbnail\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-300x158.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-768x404.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-18x9.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio.jpg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/voice-data-collection-for-ai-training\/\" >\n\t\t\t\tVoice Data for AI Training \u2013 Project of Recording 3,000 Voice Samples Nationwide\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20691 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/optimizing-customer-support-sales-in-telecom-bsv-becomes-a-top-rated-vendor\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/doi-ngu-telesale-300x200.jpg\" class=\"attachment-medium size-medium wp-image-19845\" alt=\"improve telesales effectiveness\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/doi-ngu-telesale-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/doi-ngu-telesale-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/doi-ngu-telesale-18x12.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/doi-ngu-telesale.jpg 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/optimizing-customer-support-sales-in-telecom-bsv-becomes-a-top-rated-vendor\/\" >\n\t\t\t\tOptimizing Customer Support &amp; Sales in Telecom: BSV Becomes Top-Rated Vendor\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20683 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/improving-data-entry-efficiency-and-boosting-sales-revenue-for-a-technology-company\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/01\/telesale-khoan-vay-300x200.jpg\" class=\"attachment-medium size-medium wp-image-19796\" alt=\"telesales loan\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/01\/telesale-khoan-vay-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/01\/telesale-khoan-vay-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/01\/telesale-khoan-vay-18x12.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/01\/telesale-khoan-vay.jpg 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/improving-data-entry-efficiency-and-boosting-sales-revenue-for-a-technology-company\/\" >\n\t\t\t\tImproving data entry efficiency and boosting sales revenue for a technology company.\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20664 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/improving-customer-service-efficiency-for-a-consumer-electronics-brand\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center-300x200.jpg\" class=\"attachment-medium size-medium wp-image-19956\" alt=\"AI call center\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center-1024x684.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center-768x513.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center-18x12.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/02\/AI-call-center.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/improving-customer-service-efficiency-for-a-consumer-electronics-brand\/\" >\n\t\t\t\tImproving customer service efficiency for a consumer electronics brand\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Case Studies<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study - Eng - Bellsystem24 Vietnam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study - Eng - Bellsystem24 Vietnam\" \/>\n<meta property=\"og:description\" content=\"Case study\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bell24vietnam.vn\/en\/case-study-eng\/\" \/>\n<meta property=\"og:site_name\" content=\"Bellsystem24 Vietnam\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-24T08:47:16+00:00\" \/>\n<meta property=\"og:image\" 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