{"id":1143,"date":"2022-04-06T03:41:06","date_gmt":"2022-04-06T03:41:06","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=1143"},"modified":"2022-04-06T03:41:06","modified_gmt":"2022-04-06T03:41:06","slug":"dich-vu-telesurvey","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/dich-vu-telesurvey\/","title":{"rendered":"D\u1ecbch v\u1ee5 Telesurvey"},"content":{"rendered":"<h1>Telesurvey service via professional Contact center<\/h1>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tCollect valuable data at optimal cost, superior efficiency\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h1>Telesurvey service via professional Contact center<\/h1>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tCollect valuable data at optimal cost, superior efficiency\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/checklist-ppdmf702lefdhfl8t1rnqkysrnq6mw4urg3oz0rqni.png\" title=\"checklist\" alt=\"checklist\" loading=\"lazy\" \/><\/figure>\n<h3>Conduct quick survey campaigns<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/data-analysis-ppdmgi00347plxoz6m30793ugxajbrbflwpyyuu20e.png\" title=\"data analysis\" alt=\"data analysis\" loading=\"lazy\" \/><\/figure>\n<h3>Market research and assessment<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/headhunter-pp32sogjadzxp2yrnmf4xa2q6k8ntp0mgh7jbg8yb2.png\" title=\"headhunter\" alt=\"headhunter\" loading=\"lazy\" \/><\/figure>\n<h3>Research and evaluate competitors.<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/headhunter-1-pp32yddco9sg02p4f2zt0ud7ok6ofpm3wnfdxrt4mm.png\" title=\"full package recruitment\" alt=\"full package recruitment\" loading=\"lazy\" \/><\/figure>\n<h3>Create a foundation for research, development and product sales<\/h3>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>\n<h2>Number 1 Telesurvey Quality in Vietnam<\/h2>\n<h3>\n\t\t\t\t\t\tIn-depth experience<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tBell24 Vietnam has practical experience and deep understanding of consumer behavior and business processes of enterprises. Build and develop good customer survey systems.  \t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\tEmployees<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tNo. 1 reputation in Vietnam for human resource quality. Recruitment, training, and operational quality management processes are carried out methodically and with high discipline.\t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\tFlexible<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tReady to support adjustment and expansion according to business situation\t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\tSLA<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tCommitted to ensuring the best SLA (Service Level Agreement) for customers. 24\/7\/365 support\t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\tMultilingual support<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tSupport in 16+ languages: Vietnamese \u2013 English \u2013 French \u2013 Italian \u2013 German \u2013 Japanese \u2013 Chinese \u2013 Vietnamese ethnic minority languages\u2026\t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\tHigh security<br \/>\n\t\t\t\t<\/h3>\n<p>\n\t\t\t\t\t\tApply ISO 272001 standard - committed to customer information security\t\t\t\t\t<\/p>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tContact now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Superior Telesurvey Technology<\/h2>\n<p>\t\t\t\t\t\t\t\t\tOmni-channel<br \/>\n\t\t\t\t\t\t\t\t\tRPA Applications<br \/>\n\t\t\t\t\t\t\t\t\tRealtime report<br \/>\n\t\t\t\t\t\t\t\t\tCustomer Management<br \/>\n\t\t\t\t\t\t\t\t\tAutomatic call out<br \/>\n\t\t\t\t\t\t\t\t\tSmart IVR<br \/>\n\t\t\t\t\t\t\t\t\tAuto Dialer<br \/>\n\t\t\t\t\t\t\t\t\tOmni-channel<\/p>\n<p>Help businesses interact and survey target audiences across all brand touchpoints, including: Voice channels, Email, Livechat, Social networks, SMS, Mobile apps, etc.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/teTelehub.vn\/wp-content\/uploads\/2020\/08\/Social-channels.svg\" alt=\"omni-channel\" width=\"354\" height=\"342\" \/><\/p>\n<p>\t\t\t\t\t\t\t\t\tRPA Applications<\/p>\n<p>Apply RPA to automate repetitive processes. For example: Authenticate customers, update customer information in the system, create tickets when customers interact on channels, then the system will automatically classify and assign to specialized staff for processing.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/iamsoftware.com.vn\/wp-content\/uploads\/2020\/08\/cloud-processing-icon-flat-design-J34YRB-04.png\" alt=\"RPA trong contact center\" width=\"5759\" height=\"1758\" \/><\/p>\n<p>\t\t\t\t\t\t\t\t\tRealtime report<\/p>\n<section id=\"section_223089767\">\n<p>A variety of customizable in-depth reports to manage the call center more effectively. Some typical reports include: Employee performance reports, overall performance, interaction journey reports, traffic density by time frame, etc.<img decoding=\"async\" src=\"https:\/\/teTelehub.vn\/wp-content\/uploads\/2021\/08\/bao-cao-chien-dich-1024x597.png\" alt=\"campaign report\" width=\"527\" height=\"307\" \/><\/p>\n<\/section>\n<p>\t\t\t\t\t\t\t\t\tCustomer Management<\/p>\n<p>Manage customers more scientifically, help classify customers according to criteria, manage personal information, purchase information, interaction history and ticket status by customer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teTelehub.vn\/wp-content\/uploads\/2021\/08\/quanlykhachhang.png\" alt=\"customer management\" width=\"621\" height=\"301\" \/><\/p>\n<p>\t\t\t\t\t\t\t\t\tAutomatic call out<\/p>\n<p>The Auto Call feature allows hundreds of calls to be made with available content at the same time. Helps optimize outgoing call costs while still ensuring efficiency and great reach.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teTelehub.vn\/wp-content\/uploads\/2021\/08\/pts-sc2-1024x453.png\" alt=\"\" width=\"611\" height=\"270\" \/><\/p>\n<p>\t\t\t\t\t\t\t\t\tSmart IVR<\/p>\n<p>Automatically interact with users using pre-programmed voice and guide them through the choices they need using commands on the phone keypad.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teTelehub.vn\/wp-content\/uploads\/2021\/08\/tudonghoa.png\" alt=\"automation\" width=\"335\" height=\"330\" \/><\/p>\n<p>\t\t\t\t\t\t\t\t\tAuto Dialer<\/p>\n<p>Auto-dial to call the next customer as soon as the conversation with the current customer ends.<\/p>\n<p>\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tSave 30% of resources<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tSave 90% cost<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tIncrease 40% efficiency and survey performance<\/p>\n<h2>Our partners<\/h2>\n<p style=\"text-align: center;\">Bell24 Vietnam is proud to be a leader for 16+ years in building and deploying excellent Telesurvey services for hundreds of domestic and foreign businesses.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a 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href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" 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rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Viettel.png\" alt=\"Viettel\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Citibank.png\" alt=\"Citibank\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vietjet-Air.png\" alt=\"Vietjet Air\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/FPT.png\" alt=\"FPT\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Jollibee.png\" alt=\"Jollibee\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/manulife.png\" alt=\"Manulife\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mobifone.png\" alt=\"Mobifone\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vtvcab.png\" alt=\"VTVcable\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Canifa.png\" alt=\"Canifa\" \/><\/figure>\n<p>\t\t\t\t\t\t\t\t\t\t\t\tPrevious<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\tNext<\/p>\n<h2>Featured News<\/h2>\n<h4>Want to get advice?<\/h4>\n<h2> Let BSV Help You Understand Better Through a 1:1 Consultation <\/h2>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tFill out the form<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a href=\"tel:19001739\" role=\"button\"><br \/>\n\t\t\t\t\t\tHotline<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>D\u1ecbch v\u1ee5 Telesurvey qua t\u1ed5ng \u0111\u00e0i Contact center chuy\u00ean nghi\u1ec7p Thu th\u1eadp d\u1eef li\u1ec7u qu\u00fd gi\u00e1 v\u1edbi chi ph\u00ed t\u1ed1i [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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