{"id":1166,"date":"2022-04-06T03:46:26","date_gmt":"2022-04-06T03:46:26","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=1166"},"modified":"2022-04-06T03:46:26","modified_gmt":"2022-04-06T03:46:26","slug":"advanced-management-skills","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/advanced-management-skills\/","title":{"rendered":"Advanced management skills course"},"content":{"rendered":"<h1>Bell-Vietnam's \"Mid-Level Management Skills Enhancement\" Course<\/h1>\n<ul>\n<li>Training a management team that is both dedicated and visionary for the company<\/li>\n<\/ul>\n<p><a role=\"button\" href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\"><br \/>\nGet advice now<br \/>\n<\/a><\/p>\n<p>The program is designed for those who are currently middle managers (such as functional directors including Business Director, Marketing Director, Sales Director, Administrative Director, Human Resources Director, Finance Director, Production Director, Technical Director, IT Director, Project Director, etc.); heads\/deputy heads of departments, divisions, or units within a company), or for employees who aspire to and wish to develop their management skills to become mid-level managers.<\/p>\n<p><img decoding=\"async\" title=\"training\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/tin-noi-bat-1-e1651116840768-po0g08bh1qp427obkh8r76pverwv0on8z3lb3zpyfc.png\" alt=\"training\" \/><\/p>\n<h2>Solve the problems thoroughly<\/h2>\n<p>With Bell-Vietnam's \"Mid-Level Management Skills Enhancement\" course<\/p>\n<ul>\n<li>The narrow-minded thinking of managers.<\/li>\n<li>Behaving in an unwise and unreasonable manner<\/li>\n<li>Limited in analytical skills and problem-solving abilities<\/li>\n<li>Handing over work that lacks scientific rigor and effectiveness<\/li>\n<li>Lack of skills and methods for building employee loyalty<\/li>\n<\/ul>\n<ul>\n<li>\"A good manager needs to be adept at combining reason and emotion. They know how to use knowledge, skills, and appropriate behavior to create effective work and maintain employee loyalty.\"<\/li>\n<\/ul>\n<h2>Training content<\/h2>\n<p>1. Portrait of a Professional Manager<br \/>\n2. Problem-solving and decision-making skills<br \/>\n3. The 6-step process for effective task delegation<br \/>\n4. Training, coaching, and team development<br \/>\n5. Motivation skills at work<br \/>\n6. Build loyalty from employees<br \/>\n1. Portrait of a Professional Manager<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n2. Problem-solving and decision-making skills<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n3. The 6-step process for effective task delegation<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n4. Training, coaching, and team development<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n5. Motivation skills at work<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n6. Build loyalty from employees<br \/>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<br \/>\n<a role=\"button\" href=\"#\"><br \/>\nDetail<br \/>\n<\/a><\/p>\n<h3>Training form<\/h3>\n<p>Ensure 90% personnel remember for a long time and immediately apply practical knowledge Increase 30% personnel training effectiveness<\/p>\n<p>In-house training, Public training<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1024x696.jpg\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1024x696.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-300x204.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-768x522.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1536x1044.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-2048x1392.jpg 2048w\" alt=\"in-house training\" width=\"1024\" height=\"696\" \/><br \/>\n<img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1024x683.jpg\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1024x683.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1536x1024.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-2048x1365.jpg 2048w\" alt=\"Job at BHS\" width=\"1024\" height=\"683\" \/><\/p>\n<p>4 live training sessions<\/p>\n<p>21 practice modules after training<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-scaled.jpg\" sizes=\"(max-width: 2560px) 100vw, 2560px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-scaled.jpg 2560w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-1024x683.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-1536x1024.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-2048x1365.jpg 2048w\" alt=\"customer experience training\" width=\"2560\" height=\"1707\" \/><\/p>\n<h3>Results after the course<\/h3>\n<p>Building a team of mid-level managers who are both dedicated and visionary<br \/>\nSupporting essential job skills and problem-solving abilities<br \/>\nParticipants clearly understand the role and responsibilities of managers in the enterprise.<br \/>\nIncrease work capacity, negotiate directly with the Board of Directors, and know how to train and develop the team.<br \/>\n<a role=\"button\"><br \/>\nSign up now<br \/>\n<\/a><\/p>\n<h2>Training instructor<\/h2>\n<p style=\"text-align: center;\">Dedicated, professional, reputable, responsible, rich in professional experience<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-1024x1024.jpg\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-1024x1024.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-300x300.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-150x150.jpg 150w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-768x768.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34-1536x1536.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34.jpg 1744w\" alt=\"Ms.NguyenThiThuGiang\" width=\"1024\" height=\"1024\" \/><\/p>\n<h3>Ms. Nguyen Thi Thu Giang<\/h3>\n<p><strong>Deputy General Manager<\/strong><\/p>\n<p>10 years of experience in researching and teaching customer service for many major partners such as: VietinBank, CitiBank, BIDV, VPBank, Gmobile, HTVC, VTC Care, ...<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung-1024x1024.jpg\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung-1024x1024.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung-300x300.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung-150x150.jpg 150w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung-768x768.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mr.-Bui-Tien-Dung.jpg 1365w\" alt=\"Mr. Bui Tien Dung\" width=\"1024\" height=\"1024\" \/><\/p>\n<h3>Mr. Bui Tien Dung<\/h3>\n<p>Training Director<\/p>\n<p>8 years of experience teaching soft skills in Customer Service, Sales for MSB, Agribank, Viettel, Vinfast, EMS, Nhattin Logistics, ...<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200.jpg\" sizes=\"(max-width: 700px) 100vw, 700px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200.jpg 700w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200-300x286.jpg 300w\" alt=\"Ms.CaoNguyetHang\" width=\"700\" height=\"668\" \/><\/p>\n<h3>Ms. Cao Nguyet Hang<\/h3>\n<p>Master, Deputy of Drama Group 2, Youth Theater<\/p>\n<p>20 years of experience in voice acting and knowledge of voice issues. In-depth training courses for Vietnam Airlines, Casper, \u2026<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" sizes=\"(max-width: 729px) 100vw, 729px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" alt=\"model\" width=\"729\" height=\"680\" \/><\/p>\n<h2>OUR DISTINCTIVE STRENGTHS<\/h2>\n<p>\u201cWe believe that the best training solution is the one that best suits the practical needs of each business, solving problems from thinking to operation at the root.\u201d<\/p>\n<p><a>In-depth understanding <\/a><\/p>\n<p>Bellsystem24-Vietnam is the only training unit that focuses on solving the existing &quot;pain&quot; of human development, improving the capacity of key personnel of enterprises through many forms of in-depth and exclusive surveys - training - assessments.<\/p>\n<p><a>Flexible &quot;tailoring&quot;<\/a><\/p>\n<p>Flexible in time and location. In particular, training content is designed and built according to the specific characteristics, needs and training scale of the enterprise.<\/p>\n<p><a> Training methods <\/a><\/p>\n<p>Five-Factors method combined with a team of experienced and professional instructors<\/p>\n<p><a>Comprehensive, optimized roadmap<\/a><\/p>\n<p>Pre \u2013 In \u2013 Post Training\/ Closed training path, providing sufficient knowledge, skills, pre-course assessment and training, follow-up coaching after training.<\/p>\n<p><a>Accompany<\/a><\/p>\n<p>BellVietnam is committed to accompanying businesses to apply the knowledge learned into practice.<\/p>\n<h2>Our partners<\/h2>\n<p style=\"text-align: center;\">BellVietnam is proud to have 16+ years of leading Vietnam in building and deploying excellent Inbound and Outbound customer care systems for hundreds of domestic and foreign enterprises.<\/p>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Viettel.png\" alt=\"Viettel\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Citibank.png\" alt=\"Citibank\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vietjet-Air.png\" alt=\"Vietjet Air\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/FPT.png\" alt=\"FPT\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Jollibee.png\" alt=\"Jollibee\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/manulife.png\" alt=\"Manulife\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mobifone.png\" alt=\"Mobifone\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vtvcab.png\" alt=\"VTVcable\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Canifa.png\" alt=\"Canifa\" \/><\/figure>\n<p>Previous<br \/>\nNext<\/p>\n<h2>Featured News<\/h2>\n<p><a href=\"https:\/\/bell24vietnam.vn\/en\/cx-ex-loyalty\/customer-satisfaction-survey\/\"><br \/>\n<img decoding=\"async\" title=\"Measuring customer experience\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/do_luong_trai_nghiem_khach_haang_c860f6942e434bb49dd81574502a2666-polaimv9mf9o1ey32gwsqh3w6bzl7vf4lgbg7l1k90.webp\" alt=\"Measuring customer experience\" \/> <\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/cx-ex-loyalty\/customer-satisfaction-survey\/\"><strong>10 Customer Experience Metrics You Need to Know<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/customer-service-mindset\/\"><br \/>\n<img decoding=\"async\" title=\"customer service skills\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/ky-nang-cham-soc-khach-hang-pncdq2bmdzlki6bzvq23gp1w80wq6ob4jkq7yrjglg.jpeg\" alt=\"customer service skills\" \/> <\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/customer-service-mindset\/\"><strong>Customer Service Mindset \u2013 Knowledge to Help You Succeed<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/handling-customer-complaints\/\"><br \/>\n<img decoding=\"async\" title=\"customer service success\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/langnghekhachhanglachiakhoathanhcong-pnc1x6bz2zyifpi9xka5vexxgt4ps4j3sklteziz7o.jpeg\" alt=\"customer service success\" \/> <\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/handling-customer-complaints\/\"><strong>8 steps to PERFECT CUSTOMER COMPLAINT MANAGEMENT<\/strong><\/a><\/p>\n<h4>Want to get advice?<\/h4>\n<h2>Let BSV Help You Understand Better Through a 1:1 Consultation<\/h2>\n<p><a role=\"button\"><br \/>\nFill out the form<br \/>\n<\/a><br \/>\n<a role=\"button\" href=\"tel:19001739\"><br \/>\nHotline<br \/>\n<\/a><br \/>\n<a role=\"button\" href=\"tel:19001739\"><br \/>\nRecording needs<br \/>\n<\/a><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" sizes=\"(max-width: 729px) 100vw, 729px\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" alt=\"model\" width=\"729\" height=\"680\" \/><\/p>\n<p>&nbsp;<\/p>\n<div id=\"WidgetFloaterPanels\" class=\"LTRStyle\" style=\"display: none; 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