{"id":1644,"date":"2022-04-11T17:49:06","date_gmt":"2022-04-11T10:49:06","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=1644"},"modified":"2026-09-08T16:19:01","modified_gmt":"2026-09-08T09:19:01","slug":"mystery-shopping-service","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/mystery-shopping-service\/","title":{"rendered":"Professional mystery shopping service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1644\" class=\"elementor elementor-1644\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a38984 e-con-full e-flex e-con e-parent\" data-id=\"8a38984\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf43c33 elementor--h-position-left elementor--v-position-middle elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"bf43c33\" data-element_type=\"widget\" data-settings=\"{&quot;transition&quot;:&quot;fade&quot;,&quot;navigation&quot;:&quot;dots&quot;,&quot;autoplay_speed&quot;:4000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInDown\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-c481a50 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><h1 class=\"elementor-slide-heading\">SERVICE <\/br> <span style=\"font-size:180%;\" <\/br> <strong>SECRET CLIENT <\/strong><\/BR> <span style=\"font-size:70%;\" <\/br> <\/h1><div class=\"elementor-slide-description\">\u0110\u01b0\u1ee3c tin d\u00f9ng b\u1edfi h\u01a1n 100+ th\u01b0\u01a1ng hi\u1ec7u uy t\u00edn tr\u00ean to\u00e0n qu\u1ed1c<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36b6e1c e-flex e-con-boxed e-con e-parent\" data-id=\"36b6e1c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13f075e elementor-widget elementor-widget-heading\" data-id=\"13f075e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OBJECTIVE, ACCURATE, DETAILED<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9079f59 elementor-widget elementor-widget-text-editor\" data-id=\"9079f59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\"><strong>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u00ed m\u1eadt (mystery shopping)<\/strong> l\u00e0 ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 b\u1eb1ng c\u00e1ch c\u1eed ng\u01b0\u1eddi \u0111\u00f3ng vai kh\u00e1ch h\u00e0ng th\u1ef1c, tr\u1ea3i nghi\u1ec7m to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh mua s\u1eafm ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 m\u00e0 kh\u00f4ng \u0111\u1ec3 nh\u00e2n vi\u00ean bi\u1ebft. Sau \u0111\u00f3, t\u1ed5ng h\u1ee3p d\u1eef li\u1ec7u, ph\u00e2n t\u00edch v\u00e0 tr\u00ecnh b\u00e0y trong b\u00e1o c\u00e1o chi ti\u1ebft.<\/p><p dir=\"ltr\">BSV tri\u1ec3n khai mystery shopping theo quy tr\u00ecnh chu\u1ea9n h\u00f3a v\u1edbi ba giai \u0111o\u1ea1n c\u1ed1t l\u00f5i.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcfc6eb e-flex e-con-boxed e-con e-parent\" data-id=\"fcfc6eb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-62ee7ac e-con-full e-flex e-con e-child\" data-id=\"62ee7ac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e88162e elementor-widget elementor-widget-image\" data-id=\"e88162e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb-1024x576.jpg\" class=\"attachment-large size-large wp-image-21798\" alt=\"mystery shopping chuoi f&amp;b\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb-1024x576.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb-300x169.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb-768x432.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb-18x10.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/mystery-shopping-chuoi-fb.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb64ea elementor-widget elementor-widget-heading\" data-id=\"dcb64ea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ecdd78 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"7ecdd78\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5232c39 elementor-widget elementor-widget-text-editor\" data-id=\"5232c39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p dir=\"ltr\">Mystery shopper c\u1ee7a BSV \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n \u0111\u1ec3 quan s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c t\u1eebng \u0111i\u1ec3m ti\u1ebfp x\u00fac gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng, t\u1eeb c\u1eeda h\u00e0ng v\u1eadt l\u00fd, ph\u00f2ng giao d\u1ecbch, \u0111\u1ebfn c\u00e1c k\u00eanh online (hotline, chat, fanpage). M\u1ecdi t\u01b0\u01a1ng t\u00e1c \u0111\u1ec1u \u0111\u01b0\u1ee3c ghi l\u1ea1i b\u1eb1ng h\u00ecnh \u1ea3nh, video, ghi \u00e2m v\u00e0 checklist chi ti\u1ebft.<\/p><p dir=\"ltr\">\u00a0<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d46786 e-con-full e-flex e-con e-child\" data-id=\"8d46786\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8679ff0 elementor-widget elementor-widget-image\" data-id=\"8679ff0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping-1024x575.jpg\" class=\"attachment-large size-large wp-image-21817\" alt=\"retail mystery shopping\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping-1024x575.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping-300x168.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping-768x431.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping-18x10.jpg 18w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2026\/04\/retail-mystery-shopping.jpg 1065w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b877a7e elementor-widget elementor-widget-heading\" data-id=\"b877a7e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. \u0110\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m \u0111a chi\u1ec1u<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bd5b4a elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"9bd5b4a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7835d6 elementor-widget elementor-widget-text-editor\" data-id=\"d7835d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li dir=\"ltr\">Kh\u00f4ng d\u1eebng \u1edf checklist c\u00f3\/kh\u00f4ng th\u00f4ng th\u01b0\u1eddng, BSV b\u1ed5 sung c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 c\u1ea3m nh\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i t\u1eebng b\u01b0\u1edbc (m\u1ee9c \u0111\u1ed9 th\u00e2n thi\u1ec7n, kh\u1ea3 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng, s\u1ef1 ch\u1ee7 \u0111\u1ed9ng t\u01b0 v\u1ea5n, v\u00e0 c\u1ea3m gi\u00e1c t\u1ed5ng th\u1ec3 khi r\u1eddi kh\u1ecfi \u0111i\u1ec3m b\u00e1n).<\/li><\/ul><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94bb73e e-con-full e-flex e-con e-child\" data-id=\"94bb73e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a0aff2 elementor-widget elementor-widget-image\" data-id=\"8a0aff2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"340\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/11\/mystery-checklist.webp\" class=\"attachment-large size-large wp-image-16442\" alt=\"mystery-shopping-checklist\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d994f31 elementor-widget elementor-widget-heading\" data-id=\"d994f31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. B\u00e1o c\u00e1o ph\u00e2n t\u00edch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4db3d4 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"f4db3d4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84b27a0 elementor-widget elementor-widget-text-editor\" data-id=\"84b27a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p dir=\"ltr\">K\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng l\u00e0 b\u00e1o c\u00e1o tr\u1ef1c quan th\u1ec3 hi\u1ec7n th\u1ef1c tr\u1ea1ng t\u1eebng chi nh\u00e1nh, so s\u00e1nh gi\u1eefa c\u00e1c \u0111i\u1ec3m b\u00e1n, v\u00e0 ch\u1ec9 ra c\u1ee5 th\u1ec3 nh\u1eefng l\u1ed7 h\u1ed5ng c\u1ea7n c\u1ea3i thi\u1ec7n. BSV kh\u00f4ng ch\u1ec9 \u0111\u01b0a ra \u0111i\u1ec3m s\u1ed1 m\u00e0 c\u00f2n t\u01b0 v\u1ea5n h\u01b0\u1edbng x\u1eed l\u00fd ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng v\u1ea5n \u0111\u1ec1 ph\u00e1t hi\u1ec7n.<\/p><p dir=\"ltr\">\u00a0<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-861f3a6 e-flex e-con-boxed e-con e-parent\" data-id=\"861f3a6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d58dae elementor-widget elementor-widget-heading\" data-id=\"7d58dae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ph\u1ea1m vi \u0111\u00e1nh gi\u00e1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d082d86 e-flex e-con-boxed e-con e-child\" data-id=\"d082d86\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f8022e3 e-con-full e-flex e-con e-child\" data-id=\"f8022e3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01084d0 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"01084d0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/content-moderation-service\/\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-street-view\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M367.9 329.76c-4.62 5.3-9.78 10.1-15.9 13.65v22.94c66.52 9.34 112 28.05 112 49.65 0 30.93-93.12 56-208 56S48 446.93 48 416c0-21.6 45.48-40.3 112-49.65v-22.94c-6.12-3.55-11.28-8.35-15.9-13.65C58.87 345.34 0 378.05 0 416c0 53.02 114.62 96 256 96s256-42.98 256-96c0-37.95-58.87-70.66-144.1-86.24zM256 128c35.35 0 64-28.65 64-64S291.35 0 256 0s-64 28.65-64 64 28.65 64 64 64zm-64 192v96c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96c17.67 0 32-14.33 32-32v-96c0-26.51-21.49-48-48-48h-11.8c-11.07 5.03-23.26 8-36.2 8s-25.13-2.97-36.2-8H208c-26.51 0-48 21.49-48 48v96c0 17.67 14.33 32 32 32z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNghi\u1ec7p v\u1ee5, chuy\u00ean m\u00f4n v\u00e0 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed3ff04 e-con-full e-flex e-con e-child\" data-id=\"ed3ff04\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92b7b9c elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"92b7b9c\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/helpdesk-services\/\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-recycle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M184.561 261.903c3.232 13.997-12.123 24.635-24.068 17.168l-40.736-25.455-50.867 81.402C55.606 356.273 70.96 384 96.012 384H148c6.627 0 12 5.373 12 12v40c0 6.627-5.373 12-12 12H96.115c-75.334 0-121.302-83.048-81.408-146.88l50.822-81.388-40.725-25.448c-12.081-7.547-8.966-25.961 4.879-29.158l110.237-25.45c8.611-1.988 17.201 3.381 19.189 11.99l25.452 110.237zm98.561-182.915l41.289 66.076-40.74 25.457c-12.051 7.528-9 25.953 4.879 29.158l110.237 25.45c8.672 1.999 17.215-3.438 19.189-11.99l25.45-110.237c3.197-13.844-11.99-24.719-24.068-17.168l-40.687 25.424-41.263-66.082c-37.521-60.033-125.209-60.171-162.816 0l-17.963 28.766c-3.51 5.62-1.8 13.021 3.82 16.533l33.919 21.195c5.62 3.512 13.024 1.803 16.536-3.817l17.961-28.743c12.712-20.341 41.973-19.676 54.257-.022zM497.288 301.12l-27.515-44.065c-3.511-5.623-10.916-7.334-16.538-3.821l-33.861 21.159c-5.62 3.512-7.33 10.915-3.818 16.536l27.564 44.112c13.257 21.211-2.057 48.96-27.136 48.96H320V336.02c0-14.213-17.242-21.383-27.313-11.313l-80 79.981c-6.249 6.248-6.249 16.379 0 22.627l80 79.989C302.689 517.308 320 510.3 320 495.989V448h95.88c75.274 0 121.335-82.997 81.408-146.88z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tM\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy tr\u00ecnh kinh doanh, k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86975d0 e-con-full e-flex e-con e-child\" data-id=\"86975d0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1584a99 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"1584a99\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/helpdesk-services\/\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tree\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M378.31 378.49L298.42 288h30.63c9.01 0 16.98-5 20.78-13.06 3.8-8.04 2.55-17.26-3.28-24.05L268.42 160h28.89c9.1 0 17.3-5.35 20.86-13.61 3.52-8.13 1.86-17.59-4.24-24.08L203.66 4.83c-6.03-6.45-17.28-6.45-23.32 0L70.06 122.31c-6.1 6.49-7.75 15.95-4.24 24.08C69.38 154.65 77.59 160 86.69 160h28.89l-78.14 90.91c-5.81 6.78-7.06 15.99-3.27 24.04C37.97 283 45.93 288 54.95 288h30.63L5.69 378.49c-6 6.79-7.36 16.09-3.56 24.26 3.75 8.05 12 13.25 21.01 13.25H160v24.45l-30.29 48.4c-5.32 10.64 2.42 23.16 14.31 23.16h95.96c11.89 0 19.63-12.52 14.31-23.16L224 440.45V416h136.86c9.01 0 17.26-5.2 21.01-13.25 3.8-8.17 2.44-17.47-3.56-24.26z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tC\u1ea3nh quan, b\u00e0i tr\u00ed, v\u1ec7 sinh v\u00e0 ti\u00eau chu\u1ea9n tr\u01b0ng b\u00e0y t\u1ea1i \u0111i\u1ec3m b\u00e1n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10071f6 e-con-full e-flex e-con e-child\" data-id=\"10071f6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30bb663 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"30bb663\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/helpdesk-services\/\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comments\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCh\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m tr\u00ean c\u00e1c k\u00eanh online\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ca3fd8 e-con-full e-flex e-con e-child\" data-id=\"6ca3fd8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9330d82 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"9330d82\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/helpdesk-services\/\" class=\"elementor-icon\" tabindex=\"-1\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-edit\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M402.3 344.9l32-32c5-5 13.7-1.5 13.7 5.7V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h273.5c7.1 0 10.7 8.6 5.7 13.7l-32 32c-1.5 1.5-3.5 2.3-5.7 2.3H48v352h352V350.5c0-2.1.8-4.1 2.3-5.6zm156.6-201.8L296.3 405.7l-90.4 10c-26.2 2.9-48.5-19.2-45.6-45.6l10-90.4L432.9 17.1c22.9-22.9 59.9-22.9 82.7 0l43.2 43.2c22.9 22.9 22.9 60 .1 82.8zM460.1 174L402 115.9 216.2 301.8l-7.3 65.3 65.3-7.3L460.1 174zm64.8-79.7l-43.2-43.2c-4.1-4.1-10.8-4.1-14.8 0L436 82l58.1 58.1 30.9-30.9c4-4.2 4-10.8-.1-14.9z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tC\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 b\u1ed5 sung theo \u0111\u1eb7c th\u00f9 ng\u00e0nh v\u00e0 y\u00eau c\u1ea7u ri\u00eang\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f8f8c0 e-flex e-con-boxed e-con e-parent\" data-id=\"8f8f8c0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bc6665 e-con-full e-flex e-con e-child\" data-id=\"3bc6665\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a965438 elementor-widget elementor-widget-heading\" data-id=\"a965438\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">K\u1ebft qu\u1ea3 doanh nghi\u1ec7p nh\u1eadn \u0111\u01b0\u1ee3c<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b64767 elementor-widget elementor-widget-text-editor\" data-id=\"9b64767\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Sau khi ho\u00e0n th\u00e0nh m\u1ed9t d\u1ef1 \u00e1n mystery shopping v\u1edbi BSV, doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c b\u1ee9c tranh \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u00e1ch quan v\u1ec1 th\u1ef1c tr\u1ea1ng v\u1eadn h\u00e0nh:<\/p><ul><li dir=\"ltr\"><strong>Hi\u1ec3u r\u00f5 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ef1c th\u1ee5,<\/strong> bao g\u1ed3m c\u1ea3 nh\u1eefng \u0111i\u1ec3m t\u1ed1t c\u1ea7n duy tr\u00ec v\u00e0 nh\u1eefng l\u1ed7 h\u1ed5ng c\u1ea7n kh\u1eafc ph\u1ee5c.<\/li><li dir=\"ltr\"><strong>X\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c kho\u1ea3ng c\u00e1ch gi\u1eefa ti\u00eau chu\u1ea9n v\u00e0 th\u1ef1c t\u1ebf<\/strong> t\u1ea1i t\u1eebng \u0111i\u1ec3m b\u00e1n, t\u1eebng k\u00eanh ti\u1ebfp x\u00fac, l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u00e0o t\u1ea1o, \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh ho\u1eb7c thay \u0111\u1ed5i ti\u00eau chu\u1ea9n v\u1eadn h\u00e0nh c\u00f3 b\u1eb1ng ch\u1ee9ng c\u1ee5 th\u1ec3.<\/li><li dir=\"ltr\"><strong>So s\u00e1nh v\u1ecb th\u1ebf so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/strong> th\u00f4ng qua \u0111\u00e1nh gi\u00e1 b\u00ean th\u1ee9 ba v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 bi\u1ebft \u0111\u01b0\u1ee3c doanh nghi\u1ec7p \u0111ang \u0111\u1ee9ng \u1edf \u0111\u00e2u trong ng\u00e0nh.<\/li><li dir=\"ltr\"><strong>\u0110\u1ed3ng b\u1ed9 h\u00f3a ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5<\/strong> tr\u00ean to\u00e0n chu\u1ed7i.<\/li><li dir=\"ltr\"><strong>X\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng cho chi\u1ebfn l\u01b0\u1ee3c kh\u00e1ch h\u00e0ng:<\/strong> d\u1eef li\u1ec7u mystery shopping khi k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 v\u1eadn h\u00e0nh v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng\u00a0s\u1ebd t\u1ea1o th\u00e0nh b\u1ed9 insight to\u00e0n di\u1ec7n cho vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh <a href=\"https:\/\/bell24vietnam.vn\/en\/cx-ex-loyalty\/customer-experience-3\/\">chi\u1ebfn l\u01b0\u1ee3c CX<\/a> d\u00e0i h\u1ea1n.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48be26c e-con-full e-flex e-con e-parent\" data-id=\"48be26c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-df19c91 e-con-full e-flex e-con e-child\" data-id=\"df19c91\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07894b2 elementor-widget elementor-widget-text-editor\" data-id=\"07894b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #ffffff;\">T\u1ea0I SAO N\u00caN CH\u1eccN BSV?<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a551c0f e-con-full e-flex e-con e-child\" data-id=\"a551c0f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f59144a e-con-full e-flex e-con e-child\" data-id=\"f59144a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42df362 e-con-full e-flex e-con e-child\" data-id=\"42df362\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e455c4a elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"e455c4a\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tN\u1ec1n t\u1ea3ng CX chuy\u00ean s\u00e2u\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tBSV c\u00f3 h\u01a1n 20 n\u0103m v\u1eadn h\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho h\u01a1n 300 \u0111\u1ed1i t\u00e1c t\u1ea1i Vi\u1ec7t Nam. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed9i ng\u0169 mystery shopper c\u1ee7a ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 ghi nh\u1eadn nh\u1eefng g\u00ec nh\u00ecn th\u1ea5y, h\u1ecd hi\u1ec3u s\u00e2u ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng theo t\u1eebng ng\u00e0nh, t\u1eeb \u0111\u00f3 \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c h\u01a1n nh\u1eefng g\u00ec quan tr\u1ecdng th\u1ef1c s\u1ef1 v\u1edbi tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi mua.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01f1114 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"01f1114\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHigh quality mystery shopper team\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tH\u01a1n 4.000 nh\u00e2n s\u1ef1 c\u00f9ng m\u1ea1ng l\u01b0\u1edbi c\u1ed9ng t\u00e1c vi\u00ean mystery shopper tr\u1ea3i r\u1ed9ng to\u00e0n qu\u1ed1c. Tr\u01b0\u1edbc m\u1ed7i d\u1ef1 \u00e1n, shopper \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n ri\u00eang theo b\u1ed9 ti\u00eau ch\u00ed v\u00e0 \u0111\u1eb7c th\u00f9 ng\u00e0nh c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng, \u0111\u1ea3m b\u1ea3o \u0111\u00e1nh gi\u00e1 nh\u1ea5t qu\u00e1n v\u00e0 \u0111\u00e1ng tin c\u1eady.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a411568 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"a411568\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFlexible\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAbility to deploy projects quickly. Flexibility to increase or decrease the number of staff and assessment areas at any given time.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-514b7be elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"514b7be\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tValue report\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNot only stopping at evaluation reports, but also helping to link quality management activities with other customer activities, helping businesses build a complete customer strategy framework.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb40055 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"cb40055\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tGi\u1ea3i ph\u00e1p may \u0111o theo t\u1eebng doanh nghi\u1ec7p\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tBSV thi\u1ebft k\u1ebf b\u1ed9 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 ri\u00eang cho t\u1eebng d\u1ef1 \u00e1n, ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c th\u00f9 ng\u00e0nh, quy m\u00f4 chu\u1ed7i v\u00e0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 m\u00e0 doanh nghi\u1ec7p mu\u1ed1n \u0111o l\u01b0\u1eddng.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c5e665 e-con-full e-flex e-con e-child\" data-id=\"3c5e665\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9e3d8fb e-con-full e-flex e-con e-child\" data-id=\"9e3d8fb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3a60813 e-con-full e-flex e-con e-child\" data-id=\"3a60813\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3963493 elementor-widget elementor-widget-heading\" data-id=\"3963493\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The difference<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3606d8 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c3606d8\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># Aims at customer experience<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># May \u0111o gi\u1ea3i ph\u00e1p<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># In-depth report<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># Nationwide<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># Flexible<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"># B\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8d8349 e-con-full e-flex e-con e-parent\" data-id=\"a8d8349\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-eb408cf e-con-full e-flex e-con e-child\" data-id=\"eb408cf\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b1c623 e-con-full e-flex e-con e-child\" data-id=\"5b1c623\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22831ba elementor-widget elementor-widget-heading\" data-id=\"22831ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CASE STUDY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b66616d e-con-full e-flex e-con e-child\" data-id=\"b66616d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86b7882 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"86b7882\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bell24vietnam.vn\/en\/case-studies\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53a1acc elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"53a1acc\" data-element_type=\"widget\" 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.elementor-element.elementor-element-27b337ed img{height:200px;}.elementor-widget-heading .elementor-heading-title{line-height:var( --e-global-typography-primary-line-height );}.elementor-16124 .elementor-element.elementor-element-4845e7b .elementor-heading-title{line-height:2.3em;}.elementor-16124 .elementor-element.elementor-element-1e85ab3 .elementor-heading-title{line-height:2.3em;}.elementor-widget-theme-post-title .elementor-heading-title{line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-theme-post-excerpt .elementor-widget-container{line-height:var( --e-global-typography-text-line-height );}.elementor-16124 .elementor-element.elementor-element-7faf729f .elementor-widget-container{font-size:14px;}}@media(max-width:767px){.elementor-16124 .elementor-element.elementor-element-2be49f40{--padding-top:10px;--padding-bottom:10px;--padding-left:10px;--padding-right:10px;}.elementor-widget-theme-post-featured-image .widget-image-caption{line-height:var( --e-global-typography-text-line-height );}.elementor-16124 .elementor-element.elementor-element-27b337ed img{height:168px;}.elementor-16124 .elementor-element.elementor-element-c910c47{--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-widget-heading .elementor-heading-title{line-height:var( --e-global-typography-primary-line-height );}.elementor-16124 .elementor-element.elementor-element-4845e7b > .elementor-widget-container{padding:1px 5px 1px 5px;}.elementor-16124 .elementor-element.elementor-element-4845e7b .elementor-heading-title{font-size:10px;line-height:2.1em;}.elementor-16124 .elementor-element.elementor-element-1e85ab3 > .elementor-widget-container{padding:1px 5px 1px 5px;}.elementor-16124 .elementor-element.elementor-element-1e85ab3 .elementor-heading-title{font-size:10px;line-height:2.1em;}.elementor-widget-theme-post-title .elementor-heading-title{line-height:var( --e-global-typography-primary-line-height );}.elementor-16124 .elementor-element.elementor-element-2558f8a9{text-align:start;}.elementor-16124 .elementor-element.elementor-element-2558f8a9 .elementor-heading-title{font-size:18px;}.elementor-widget-theme-post-excerpt .elementor-widget-container{line-height:var( --e-global-typography-text-line-height );}.elementor-16124 .elementor-element.elementor-element-7faf729f .elementor-widget-container{text-align:left;font-size:13px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16124\" class=\"elementor elementor-16124 e-loop-item e-loop-item-18901 post-18901 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghiep-o-to tag-khach-hang-bi-mat\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-2be49f40 e-flex e-con-boxed e-con e-parent\" data-id=\"2be49f40\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/manage-the-quality-of-the-car-showroom-service-chain-through-confidential-customer-service\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b337ed elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"27b337ed\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"459\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/09\/T4.webp\" class=\"attachment-full size-full wp-image-18929\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c910c47 e-con-full e-flex e-con e-child\" data-id=\"c910c47\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4845e7b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4845e7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>Automotive industry<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e85ab3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1e85ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Mystery shopping<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2558f8a9 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"2558f8a9\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Managing service quality of car showroom chain with Mystery Shopping service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16124\" class=\"elementor elementor-16124 e-loop-item e-loop-item-3210 post-3210 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study tag-ban-le\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-2be49f40 e-flex e-con-boxed e-con e-parent\" data-id=\"2be49f40\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/giai-phap-mystery-shopping-cho-doanh-nghiep-xang-dau\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b337ed elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"27b337ed\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"576\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/xang-dau.jpg\" class=\"attachment-full size-full wp-image-15963\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c910c47 e-con-full e-flex e-con e-child\" data-id=\"c910c47\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4845e7b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4845e7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e85ab3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1e85ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Retail<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2558f8a9 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"2558f8a9\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Secret Service Solutions for Oil and Gas Businesses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16124\" class=\"elementor elementor-16124 e-loop-item e-loop-item-3473 post-3473 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-fb tag-khach-hang-bi-mat\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-2be49f40 e-flex e-con-boxed e-con e-parent\" data-id=\"2be49f40\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/secret-service-solutions-chuoi-nha-hang\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b337ed elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"27b337ed\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"564\" height=\"368\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/d1ce7136f7c2a226b8c5c21206520dce.jpeg\" class=\"attachment-full size-full wp-image-16033\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c910c47 e-con-full e-flex e-con e-child\" data-id=\"c910c47\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4845e7b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4845e7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>F&amp;B<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e85ab3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1e85ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Mystery shopping<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2558f8a9 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"2558f8a9\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Improve restaurant chain business efficiency with Secret Service Solutions\u00a0<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7167384 e-con-full e-flex e-con e-parent\" data-id=\"7167384\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afd7b46 elementor-widget elementor-widget-heading\" data-id=\"afd7b46\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PARTNER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c965f22 elementor-widget elementor-widget-image-carousel\" data-id=\"c965f22\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_show_tablet&quot;:&quot;4&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;pause_on_hover&quot;:&quot;no&quot;,&quot;pause_on_interaction&quot;:&quot;no&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:58,&quot;sizes&quot;:[]},&quot;slides_to_scroll_tablet&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image conveyor belt\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/hdbank.png\" alt=\"HDBank\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/logo-kienlongbank.png\" alt=\"Kien Long Bank logo\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-2-13.png\" alt=\"PP profile english.pptx (2)-13\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-2-05.png\" alt=\"PP Profile English.pptx (2)-05\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-40.png\" alt=\"PP profile english.pptx (1)-40\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-46.png\" alt=\"PP Profile English.pptx (1)-46\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-45.png\" alt=\"PP profile english.pptx (1)-45\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-39.png\" alt=\"PP Profile English.pptx (1)-39\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 out of 9\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-42.png\" alt=\"PP Profile English.pptx (1)-42\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1216da elementor-widget elementor-widget-image-carousel\" data-id=\"e1216da\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_show_tablet&quot;:&quot;4&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;pause_on_hover&quot;:&quot;no&quot;,&quot;pause_on_interaction&quot;:&quot;no&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:58,&quot;sizes&quot;:[]},&quot;slides_to_scroll_tablet&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image conveyor belt\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-44.png\" alt=\"PP profile English.pptx (1)-44\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-38.png\" alt=\"PP profile english.pptx (1)-38\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-37.png\" alt=\"PP profile English.pptx (1)-37\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 out of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-36.png\" alt=\"PP Profile English.pptx (1)-36\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 out of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-34.png\" alt=\"PP profile English.pptx (1)-34\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 out of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-33.png\" alt=\"PP profile English.pptx (1)-33\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 out of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-32.png\" alt=\"PP profile English.pptx (1)-32\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 out of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/PP-profile-english.pptx-1-30.png\" alt=\"PP Profile English.pptx (1)-30\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01abe82 e-con-full e-flex e-con e-parent\" data-id=\"01abe82\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ea93e98 e-flex e-con-boxed e-con e-child\" data-id=\"ea93e98\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed1f7a0 elementor-widget elementor-widget-heading\" data-id=\"ed1f7a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mystery shopper solutions for all industries\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1041b8 e-grid e-con-full e-con e-child\" data-id=\"c1041b8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-276bde1 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"276bde1\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Finance, Banking<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c77a064 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c77a064\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retail chain<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0cea9 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ac0cea9\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automotive<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2115649 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2115649\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">F&amp;B<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e46392 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1e46392\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Beauty, spa<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12328e5 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"12328e5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Fashion<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b7cdc elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e9b7cdc\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Healthcare<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c0ed7 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"42c0ed7\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pharmaceuticals<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca8c3a elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7ca8c3a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Telecommunications, television<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec12b1a elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ec12b1a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">E-commerce<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-998063f e-con-full e-flex e-con e-parent\" data-id=\"998063f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-967a179 e-con-full e-flex e-con e-child\" data-id=\"967a179\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a4df08 elementor-widget elementor-widget-heading\" data-id=\"4a4df08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EXPLOIT VALUABLE DATA TO MAKE SMART DECISIONS TODAY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f02bea5 elementor-widget elementor-widget-text-editor\" data-id=\"f02bea5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get advice from us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45aeedf elementor-align-center elementor-mobile-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"45aeedf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-974a923 e-con-full e-flex e-con e-parent\" data-id=\"974a923\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-71bf5f6 e-con-full e-flex e-con e-child\" data-id=\"71bf5f6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b660438 elementor-widget elementor-widget-heading\" data-id=\"b660438\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14e0516 elementor-widget elementor-widget-n-accordion\" data-id=\"14e0516\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordions. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2180\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 nh\u1eadn ra mystery shopper kh\u00f4ng? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2180\" class=\"elementor-element elementor-element-92b03f7 e-con-full e-flex e-con e-child\" data-id=\"92b03f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e504405 elementor-widget elementor-widget-text-editor\" data-id=\"e504405\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Shopper c\u1ee7a BSV \u0111\u01b0\u1ee3c tuy\u1ec3n ch\u1ecdn v\u00e0 \u0111\u00e0o t\u1ea1o \u0111\u1ec3 h\u00e0nh x\u1eed nh\u01b0 kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf, kh\u00f4ng \u0111\u1ec3 l\u1ed9 danh t\u00ednh trong su\u1ed1t qu\u00e1 tr\u00ecnh t\u00e1c nghi\u1ec7p. Profile shopper c\u0169ng \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng \u0111i\u1ec3n h\u00ecnh c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 gi\u1ea3m thi\u1ec3u kh\u1ea3 n\u0103ng b\u1ecb nh\u1eadn ra. Trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh BSV c\u00f2n &#8220;xoay tua&#8221; Shopper, tr\u00e1nh \u0111\u1ec3 m\u1ed9t Shopper \u0111i m\u1ed9t c\u1eeda h\u00e0ng ho\u1eb7c m\u1ed9t v\u00f9ng nhi\u1ec1u l\u1ea7n.<\/p><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2181\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2181\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ef1 thi\u1ebft k\u1ebf b\u1ed9 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 kh\u00f4ng? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2181\" class=\"elementor-element elementor-element-14f4ee5 e-con-full e-flex e-con e-child\" data-id=\"14f4ee5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf6ea3 elementor-widget elementor-widget-text-editor\" data-id=\"fcf6ea3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">C\u00f3. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 cung c\u1ea5p to\u00e0n b\u1ed9 b\u1ed9 ti\u00eau ch\u00ed theo ti\u00eau chu\u1ea9n n\u1ed9i b\u1ed9, ho\u1eb7c BSV c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n v\u00e0 thi\u1ebft k\u1ebf b\u1ed9 ti\u00eau ch\u00ed d\u1ef1a tr\u00ean \u0111\u1eb7c th\u00f9 ng\u00e0nh, k\u1ecbch b\u1ea3n ph\u1ee5c v\u1ee5 th\u1ef1c t\u1ebf v\u00e0 m\u1ee5c ti\u00eau \u0111\u00e1nh gi\u00e1. Th\u00f4ng th\u01b0\u1eddng, \u0111\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh ph\u1ed1i h\u1ee3p gi\u1eefa hai b\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ed9 ti\u00eau ch\u00ed v\u1eeba \u0111\u00fang ti\u00eau chu\u1ea9n v\u1eadn h\u00e0nh v\u1eeba ph\u1ea3n \u00e1nh \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn th\u1ef1c t\u1ebf c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2182\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2182\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> B\u00e1o c\u00e1o mystery shopping g\u1ed3m nh\u1eefng g\u00ec? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2182\" class=\"elementor-element elementor-element-bd73f57 e-con-full e-flex e-con e-child\" data-id=\"bd73f57\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a51c6c8 elementor-widget elementor-widget-text-editor\" data-id=\"a51c6c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">B\u00e1o c\u00e1o bao g\u1ed3m:<\/p><ul><li dir=\"ltr\">T\u00e0i li\u1ec7u \u0111\u00e1nh gi\u00e1 chi ti\u1ebft<\/li><li dir=\"ltr\">\u0110i\u1ec3m s\u1ed1 t\u1ed5ng h\u1ee3p v\u00e0 chi ti\u1ebft theo t\u1eebng ti\u00eau ch\u00ed<\/li><li dir=\"ltr\">B\u1eb1ng ch\u1ee9ng tr\u1ef1c quan (h\u00ecnh \u1ea3nh, video, file ghi \u00e2m)<\/li><li dir=\"ltr\">So s\u00e1nh k\u1ebft qu\u1ea3 gi\u1eefa c\u00e1c chi nh\u00e1nh ho\u1eb7c \u0111i\u1ec3m b\u00e1n<\/li><li dir=\"ltr\">Ph\u00e2n t\u00edch xu h\u01b0\u1edbng (v\u1edbi d\u1ef1 \u00e1n theo d\u00f5i \u0111\u1ecbnh k\u1ef3), v\u00e0 khuy\u1ebfn ngh\u1ecb c\u1ea3i ti\u1ebfn c\u1ee5 th\u1ec3 theo t\u1eebng v\u1ea5n \u0111\u1ec1 ph\u00e1t hi\u1ec7n.<\/li><\/ul><p>Ngo\u00e0i ra, BSV c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh b\u00e1o c\u00e1o theo nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p.<\/p><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2183\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2183\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What measures does BSV take to ensure the safety and security of our data? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2183\" class=\"elementor-element elementor-element-5a7e466 e-con-full e-flex e-con e-child\" data-id=\"5a7e466\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7518b3a elementor-widget elementor-widget-text-editor\" data-id=\"7518b3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We understand <b>that data security <\/b>is a top priority. We are committed to fully protecting your data through:<\/p><ul><li>BSV's operating processes are<a href=\"https:\/\/bell24vietnam.vn\/en\/van-hanh\/bellsystem24-vietnam-receives-iso-iec-270012022-certification-for-information-security\/\" target=\"_blank\" rel=\"noopener\"> certified to ISO\/IEC 27001:2022<\/a><\/li><li><p><b>Non-Disclosure Agreement (NDA):<\/b> NDAs are signed with both the client and all staff involved in the project.<\/p><\/li><li><p><b>Secure infrastructure:<\/b> High-security servers, data encryption, and virtual private network (VPN) systems.<\/p><\/li><li><p><b>Strict access control:<\/b> Role-based data access permissions, ensuring only authorized personnel can access the data.<\/p><\/li><li><p><b>Secure office:<\/b> Work areas under 24\/7 security control, with personal storage devices (USB drives, phones) not permitted.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2184\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2184\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> D\u1ecbch v\u1ee5 mystery shopping c\u00f3 th\u1ec3 tri\u1ec3n khai tr\u00ean k\u00eanh online kh\u00f4ng? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2184\" class=\"elementor-element elementor-element-ccca52a e-con-full e-flex e-con e-child\" data-id=\"ccca52a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faa87d7 elementor-widget elementor-widget-text-editor\" data-id=\"faa87d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">C\u00f3. Ngo\u00e0i \u0111\u00e1nh gi\u00e1 t\u1ea1i c\u1eeda h\u00e0ng v\u1eadt l\u00fd, BSV tri\u1ec3n khai <a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/online-mystery-shopping\/\">Online Mystery Shopping<\/a> tr\u00ean c\u00e1c k\u00eanh nh\u01b0 hotline, live chat, fanpage, website v\u00e0 \u1ee9ng d\u1ee5ng. \u0110\u00e2y l\u00e0 ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p c\u00f3 t\u1ef7 tr\u1ecdng t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng l\u1edbn tr\u00ean m\u00f4i tr\u01b0\u1eddng s\u1ed1.<\/p><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2185\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2185\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What languages can BSV support? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2185\" class=\"elementor-element elementor-element-d1c30bd e-con-full e-flex e-con e-child\" data-id=\"d1c30bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14de433 elementor-widget elementor-widget-text-editor\" data-id=\"14de433\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Multilingual. In addition to Vietnamese, we have staff already working on projects in English, Japanese, Chinese, Korean, Thai, Russian, French, Italian, and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2186\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2186\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Chi ph\u00ed d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 th\u1ebf n\u00e0o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2186\" class=\"elementor-element elementor-element-33782c1 e-con-full e-flex e-con e-child\" data-id=\"33782c1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8472a96 elementor-widget elementor-widget-text-editor\" data-id=\"8472a96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Chi ph\u00ed ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ed1 l\u01b0\u1ee3ng \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1, t\u1ea7n su\u1ea5t tri\u1ec3n khai, \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a b\u1ed9 ti\u00eau ch\u00ed, k\u00eanh \u0111\u00e1nh gi\u00e1 (offline\/online) v\u00e0 khu v\u1ef1c \u0111\u1ecba l\u00fd. BSV cung c\u1ea5p hai h\u00ecnh th\u1ee9c b\u00e1o gi\u00e1:<\/p><ul><li dir=\"ltr\">Theo l\u01b0\u1ee3t visit<\/li><li dir=\"ltr\">Tr\u1ecdn g\u00f3i d\u1ef1 \u00e1n.<\/li><\/ul><p dir=\"ltr\">Li\u00ean h\u1ec7 \u0111\u1ed9i ng\u0169 t\u01b0 v\u1ea5n \u0111\u1ec3 nh\u1eadn b\u00e1o gi\u00e1 ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4 v\u00e0 nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a doanh nghi\u1ec7p.<\/p><p dir=\"ltr\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac7430a elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"ac7430a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2c4dd9 elementor-widget elementor-widget-text-editor\" data-id=\"3a2c4dd9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Professional mystery shopping service<\/h1>\n\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tObjective\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tExactly\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tIn-depth\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\">\n\t\t\t\t\t\tGet advice now\n\t\t\t\t\t<\/a>\n\t\tService quality directly affects customer loyalty, affecting business revenue and profits.\n\t\t\t<p>68%<\/p>\n\t\t<p>Customers leave the brand because of unprofessionalism from service staff.<\/p>\n\t\t\t<h2>Is your business facing the following problems?<\/h2>\n\t\t\t\t<h3>\n\t\t\t\t\t\tCustomers do not return to the store\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tAsynchronous operating procedures between branches\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tUnable to control all processes and employees\n\t\t\t\t<\/h3>\n\t\t\t<h2>Let mystery shopper service help you!<\/h2>\n\t\t<p>Bell24VN does this by acting as a customer to experience and evaluate the business&#039;s touch points from the perspective of a real customer, then synthesizing and analyzing to point out the &#039;gaps&#039; that the business can improve. The solution will help businesses have an objective and accurate view of the quality of service, business processes, and quality of human resources they possess.<\/p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<p><input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p><table id=\"LanguageMenu\" border=\"0\"><tbody><tr><td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td><td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td><td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td><td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td><td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td><td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td><td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td><td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td><td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td><td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td><td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td><td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td><td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td><td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td><td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td><td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td><td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td><td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td><td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td><td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td><td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td><td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td><td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td><td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td><td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td><td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td><td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td><td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td><td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td><\/tr><tr><td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td><td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td><td>\u00a0<\/td><\/tr><\/tbody><\/table><p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><\/p><p><\/p><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<p><input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/><\/p>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><p><\/p>\n\t\t\t<h3>Evaluation factors<\/h3>\n\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tEvaluate staff&#039;s skills, expertise, and attitude\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tAssess employee compliance with work procedures\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tEvaluate the landscape, layout, and cleanliness of the store\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tOther reviews upon customer request\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t<h3>Scope<\/h3>\n\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tMulti-channel: Offline at stores and transaction offices. Online channels\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tLocation: Nationwide\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\tNumber of reviews: Unlimited\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t<a href=\"#\">\n\t\t\t\t\t\tStrong industries\n\t\t\t\t\t<\/a>\n\t\t\t\t<h3>\n\t\t\t\t\t\tBank\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tRetail chain\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tAutomotive\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tF&amp;B\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tBeauty, spa\n\t\t\t\t<\/h3>\n\t\t\t\t<h3>\n\t\t\t\t\t\tMedical, pharmaceutical\n\t\t\t\t<\/h3>\n\t\t\t<h2>6 strengths that make us the top in Mystery Shopping<\/h2>\n\t\t\t\t<h3>\n\t\t\t\t\t\tNationwide deployment\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tOver 4,000 employees and a network of Mystery shopper collaborators are capable of operating nationwide.\t\t\t\t\t<\/p>\n\t\t\t\t<h3>\n\t\t\t\t\t\tDeep understanding\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tExperience in implementing for hundreds of partners, multi-channel, multi-industry, in-depth knowledge\t\t\t\t\t<\/p>\n\t\t\t\t<h3>\n\t\t\t\t\t\tTailored solutions\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tTailored solutions for each business\t\t\t\t\t<\/p>\n\t\t\t\t<h3>\n\t\t\t\t\t\tReal report\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tRecord real evidence with videos, pictures, checklists\t\t\t\t\t<\/p>\n\t\t\t\t<h3>\n\t\t\t\t\t\tAccurate and objective results\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tFile reporting the current situation, analysis &amp; comparison between points of sale\t\t\t\t\t<\/p>\n\t\t\t\t<h3>\n\t\t\t\t\t\tCost optimization\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tCompetitive price. Diverse pricing methods (Price per visit, total project price, etc.)\t\t\t\t\t<\/p>\n\t\t\t<h2>6 different results<\/h2>\n\t\t<p>After using Bell24VN&#039;s Mystery Shopping service<\/p>\n\t\t\t<a role=\"button\">\n\t\t\t\t\t\tGet advice\n\t\t\t\t\t<\/a>\n\t\t\t<h3>1<\/h3>\n\t\t<p>Have an objective perspective on: Customer Service, Business Processes, Sales Efficiency, Human Resource Quality<\/p>\n\t\t\t<h3>2 <\/h3>\n\t\t<p>Recognize brand health compared to competitors, know what customers are saying about the business<\/p>\n\t\t\t<h3>3<\/h3>\n\t\t<p>Detect subjective and objective errors that cause customers to be dissatisfied\/leave the brand, recognize shortcomings in business processes, and make timely corrections.<\/p>\n\t\t\t<h3>4<\/h3>\n\t\t<p>Know how good your business&#039;s customer service is. Create a compelling basis for building customer strategies, business strategies, and other internal processes.<\/p>\n\t\t\t<h3>5<\/h3>\n\t\t<p>Synchronize quality between points of sale in the chain<\/p>\n\t\t\t<h3>6<\/h3>\n\t\t<p>Professional and cost-effective survey and evaluation\u00a0<\/p>\n\t\t\t<h2>Implementation process<\/h2>\n\t\t\t<p>1<\/p>\n\t\t\t\t<h4>\n\t\t\t\t\t\tDetermine input needs\n\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tDetermine business criteria. Consult and complete evaluation criteria. \t\t\t\t\t<\/p>\n\t\t\t<p>2<\/p>\n\t\t\t\t<h4>\n\t\t\t\t\t\tSelect and train personnel\n\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tAgree on the detective team for the campaign. Detective training\t\t\t\t\t<\/p>\n\t\t\t<p>3<\/p>\n\t\t\t\t<h4>\n\t\t\t\t\t\tDeployment\n\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tOperations and information synthesis\t\t\t\t\t<\/p>\n\t\t\t<p>4<\/p>\n\t\t\t\t<h4>\n\t\t\t\t\t\tEvaluation and Development\n\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\tData collection, analysis and evaluation. Report submission. Improvement consultation \t\t\t\t\t<\/p>\n\t\t\t<h2>Our partners<\/h2>\n\t\t\t\t\t\t\t\t<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Viettel.png\" alt=\"Viettel\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Citibank.png\" alt=\"Citibank\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vietjet-Air.png\" alt=\"Vietjet Air\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/FPT.png\" alt=\"FPT\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Jollibee.png\" alt=\"Jollibee\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/manulife.png\" alt=\"Manulife\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mobifone.png\" alt=\"Mobifone\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vtvcab.png\" alt=\"VTVcable\" \/><\/figure><figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Canifa.png\" alt=\"Canifa\" \/><\/figure>\n\t\t\t<h2>Case Studies<\/h2>\n\t\t\t<h4>Improve Restaurant Chain Business Efficiency With Secret Service Solutions<\/h4>\n\t\t<p>Evaluate the current business performance of the P restaurant chain through a survey of customer service experience from the time of booking a table to the end of the meal, evaluate after-sales customer care, thereby providing visual reports and consulting appropriate solutions.<\/p>\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/secret-service-solutions-chuoi-nha-hang\/\">\n\t\t\t\t\t\tSee details\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-studies\/\">\n\t\t\t\t\t\tOther case studies\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ggg-1647235167126490518525-1024x580.jpeg\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ggg-1647235167126490518525-1024x580.jpeg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ggg-1647235167126490518525-300x170.jpeg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ggg-1647235167126490518525-768x435.jpeg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ggg-1647235167126490518525.jpeg 1089w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\n\t\t\t<h2>Featured News<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/tinh-csat\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/do-luong-diem-so-csat-pnymma3tdcq9h5xhzlvuxzils6l2m07ilso0nlq56s.jpeg\" title=\"What is csat?\" alt=\"What is csat?\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/tinh-csat\/\"><strong>How to calculate customer satisfaction score (CSAT)<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/cx-ex-loyalty\/customer-satisfaction-survey\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/do_luong_trai_nghiem_khach_haang_c860f6942e434bb49dd81574502a2666-polaimv9mf9o1ey32gwsqh3w6bzl7vf4lgbg7l1k90.webp\" title=\"Measuring customer experience\" alt=\"Measuring customer experience\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/cx-ex-loyalty\/customer-satisfaction-survey\/\"><strong>10 Customer Experience Metrics You Need to Know<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/nhung-ky-nang-cua-nhan-vien-khao-sat-thi-truong\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/elementor\/thumbs\/FB-pootgb4v2ut2z98ndqiilc0q2gna6opjj8mzuxjikk.jpg\" title=\"Food &amp; Beverage\" alt=\"Food &amp; Beverage\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t<p style=\"text-align: center;\"><a href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/nhung-ky-nang-cua-nhan-vien-khao-sat-thi-truong\/\"><strong>Necessary skills of market research staff<\/strong><\/a><\/p>\n\t\t\t<h4>When we experience, we are customers. When we judge, we are experts.<\/h4>\n\t\t\t<p> Let B24VN Help You Understand Better Through 1:1 Consulting <\/p>\n\t\t\t<a role=\"button\">\n\t\t\t\t\t\tFill out the form\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"tel:19001739\">\n\t\t\t\t\t\tHotline\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u1ecaCH V\u1ee4 KH\u00c1CH H\u00c0NG B\u00cd M\u1eacT \u0110\u01b0\u1ee3c tin d\u00f9ng b\u1edfi h\u01a1n 100+ th\u01b0\u01a1ng hi\u1ec7u uy t\u00edn tr\u00ean to\u00e0n qu\u1ed1c KH\u00c1CH [&hellip;]<\/p>","protected":false},"author":1,"featured_media":21293,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1644","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u00ed m\u1eadt chuy\u00ean nghi\u1ec7p (Mystery shopping) - Bellsystem24 Vietnam<\/title>\n<meta name=\"description\" content=\"D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u00ed m\u1eadt gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng v\u00e0 s\u1ef1 tu\u00e2n th\u1ee7 quy tr\u00ecnh c\u1ee7a nh\u00e2n vi\u00ean tr\u00ean to\u00e0n qu\u1ed1c. 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