{"id":16480,"date":"2024-07-04T14:16:58","date_gmt":"2024-07-04T14:16:58","guid":{"rendered":"https:\/\/bell24vietnam.vn\/?page_id=16480"},"modified":"2024-09-25T10:32:28","modified_gmt":"2024-09-25T03:32:28","slug":"support-service","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/support-service\/","title":{"rendered":"Support Services"},"content":{"rendered":"
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SUPPORT SERVICES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBSV owns a diverse ecosystem of products and services that help businesses increase customer experience and business results.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg>Train<\/span> <\/div>\n <\/div>\n <\/div>\n
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Customer service and sales training solutions for businesses. Distilled from extensive experience and the world's best knowledge.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg>CRM System<\/span> <\/div>\n <\/div>\n <\/div>\n
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Build CRM on demand. Deploy and integrate CRM platforms such as: Salesforce, Zendesk, Oracle, Dynamic (Microsoft)<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg>Contact center system<\/span> <\/div>\n <\/div>\n <\/div>\n
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Experience in deploying and customizing Omni-channel Contact center systems: Cisco, Avaya, PBX Cloud, 3CX, Asterisk\u2026<\/p>

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Integrate AI to automate customer interactions in some cases, helping to optimize resources.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg>Recruitment<\/span> <\/div>\n <\/div>\n <\/div>\n
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Mass recruitment. Scientific candidate selection and screening process, application of profile management software<\/p>

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SUPPORT
SERVICES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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BSV owns a diverse ecosystem of products and services that help businesses increase customer experience and business results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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SUPPORT SERVICES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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BSV owns a diverse ecosystem of products and services that help businesses increase customer experience and business results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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System
Contact center<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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System
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Application
WHO<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Recruitment
& Training<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Contact Center System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Omni-channel solution: Multi-channel interaction and customer journey information integration<\/li>
  • Chatbot and automation solutions from Intumit (Taiwan), Ekubot (Japan) and many other providers<\/li>
  • Experience in deploying global Contact Center platforms: Cisco, Avaya, PBX Cloud, 3CX, Asterisk\u2026<\/li>
  • Customized Contact Center system solution by highly skilled engineers at BSV<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    CRM System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Smart CRM: Store and analyze information, interaction journey<\/li>
    • Optimize sales processes, care and improve customer experience<\/li>
    • Detailed analysis reports, automatically updated continuously<\/li>
    • Experience in deploying and integrating CRM platforms such as: Salesforce, Zendesk, Oracle, Dynamic (Microsoft)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      AI Applications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • AI Contact Center: Intelligent Call Automation<\/li>
      • Chatbot: Respond and support to frequently asked questions quickly and accurately<\/li>
      • Automated survey and reporting platform<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        Recruitment and Training<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • Cooperate with more than 300 universities, colleges, vocational schools... easy to recruit mass<\/li>\n
        • Scientific candidate selection and exploitation process, application of profile management software<\/li>\n
        • The content of the training courses is distilled from operational implementation experience and the world's quintessential knowledge foundations.<\/li>\n
        • Closely follow the practical needs of the business<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          C\u00c1C D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 BSV s\u1edf h\u1eefu h\u1ec7 sinh th\u00e1i s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111a d\u1ea1ng gi\u00fap doanh nghi\u1ec7p […]<\/p>","protected":false},"author":1,"featured_media":18053,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16480","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nD\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 - Bellsystem24 Vietnam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bell24vietnam.vn\/en\/support-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 - Bellsystem24 Vietnam\" \/>\n<meta property=\"og:description\" content=\"C\u00c1C D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 BSV s\u1edf h\u1eefu h\u1ec7 sinh th\u00e1i s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111a d\u1ea1ng gi\u00fap doanh nghi\u1ec7p […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bell24vietnam.vn\/en\/support-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Bellsystem24 Vietnam\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-25T03:32:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/07\/dich-vu-loi-01.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1217\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bell24vietnam.vn\/dich-vu-ho-tro\/\",\"url\":\"https:\/\/bell24vietnam.vn\/dich-vu-ho-tro\/\",\"name\":\"D\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 - 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