{"id":2211,"date":"2022-04-15T10:52:31","date_gmt":"2022-04-15T03:52:31","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=2211"},"modified":"2022-04-15T10:52:31","modified_gmt":"2022-04-15T03:52:31","slug":"e-commerce","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/industry\/e-commerce\/","title":{"rendered":"Professional Contact Center Solutions for the E-commerce Industry"},"content":{"rendered":"<h1>Industry solutions<br \/><b>E-commerce &amp; Retail<\/b><\/h1>\n<ul>\n<li><a style=\"color: #ffffff;\" href=\"#vanhanhtongdai\">Multi-channel interaction, Process digitization, Enhanced customer experience<\/a><\/li>\n<li><a style=\"color: #ffffff;\" href=\"#phanmemcontactcenter\">Customized CRM-integrated contact center solutions<\/a><\/li>\n<li><a style=\"color: #ffffff;\" href=\"#khachhangbimat\">Mystery shopping<\/a><\/li>\n<li><a style=\"color: #ffffff;\" href=\"#daotaonhansu\">Training high-quality personnel<\/a><\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h3>Partners<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/1000px-Shopee.svg.png\" alt=\"1000px-Shopee.svg\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/scj.png\" alt=\"scj\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Sendo.png\" alt=\"Sendo\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Vingroup.png\" alt=\"Vingroup\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Bibomart.png\" alt=\"Bibomart\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/03\/Canifa.png\" alt=\"Canifa\" \/><\/figure>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"500\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/human.jpg\" alt=\"human\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/human.jpg 380w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/human-228x300.jpg 228w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/p>\n<h2>opportunities in the new era<\/h2>\n<p>After the Covid pandemic passed, developing in line with the omni-channel trend, enhancing customer trust\/experience, and digitizing business processes have become prerequisites for Retail &amp; E-commerce businesses to survive in the market and achieve success. Conversely, businesses that resist or fail to adapt to these trends will inevitably face elimination.<\/p>\n<h2>Solution from Bell24VN<\/h2>\n<h2>Operating a multi-channel call center for the e-commerce and retail industry<\/h2>\n<ul>\n<li>The 24\/7\/365 call center helps receive, manage, and interact with customers anytime, anywhere through multiple channels, including the Hotline Call Center, social media, Zalo OA, website, email, etc., on a desktop interface or mobile app.<\/li>\n<li>Make sales calls\/chat, place orders, confirm orders, or provide consultation<\/li>\n<li>The video call feature enhances the customer experience and builds trust in service quality. Avoid situations where customers are left hanging.<\/li>\n<li>Leading technology applications to enhance contact center performance. Supports chatbot and voicebot integration to automate customer service processes. Maintain customer interaction with automated tools, calendars, and pre-built scripts.<\/li>\n<li>The Ticket System is built according to a process, helping to connect departments and route tickets to the responsible personnel, enabling quick resolution of issues.<\/li>\n<li>Easily manage and monitor operational quality through CRM (SLA, CSAT, FCR, etc.), as well as survey customer satisfaction levels through Happy Calls surveys.<\/li>\n<\/ul>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Customized CRM-integrated Contact Center software<\/h2>\n<h4>1. Integrated multichannel interaction<\/h4>\n<ul>\n<li>Software that receives, manages, and interacts with customers across multiple channels and synchronizes all interaction data on a single interface.<\/li>\n<\/ul>\n<h4>2. Customer journey<\/h4>\n<ul>\n<li>Track interactions across customer channels throughout the purchasing process, with detailed purchase history displayed on a single dashboard. This helps businesses easily analyze customer insights through interaction history across each channel.<\/li>\n<\/ul>\n<h4>3. Personalize the customer experience <\/h4>\n<ul>\n<li>Segment customers into groups to develop tailored care processes and messages.<\/li>\n<li>Identify a 360-degree customer profile based on purchase history, most recent contact, membership tier, purchase journey, etc.<\/li>\n<li>Easily look up information, review care history, and listen to previous calls to determine the most appropriate approach.<\/li>\n<li>Develop and implement highly personalized loyalty programs that address the specific interests of each customer segment.<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"406\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub.jpg\" alt=\"bannertelehub\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub-300x119.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub-768x305.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>4. Synchronize and optimize Operations and Sales processes<\/h2>\n<ul>\n<li>Support customization of the order interface, allowing employees to place orders directly from the CRM system with continuously updated product information, unit prices, inventory, and promotional programs.<\/li>\n<li>Synchronize and consolidate retail data from POS and CRM.<\/li>\n<li>Integrate E-Commerce Websites, E-Commerce Apps, ERP, DMS, and Digital Marketing systems. Unlimited integration with other software\/applications within the enterprise.<\/li>\n<\/ul>\n<h4>5. Specialized reports<\/h4>\n<ul>\n<li>A variety of customizable in-depth reports to manage the call center more effectively. Some typical reports include: Employee performance reports, overall performance, interaction journey reports, traffic density by time frame, etc.<\/li>\n<\/ul>\n<h2>Triple S \u2013 Mystery Shopping Services for E-commerce &amp; Retail<\/h2>\n<p>This is a solution that helps businesses have an objective and accurate view of the quality of services, business processes, and quality of human resources that the business owns. Bell24 Vietnam does this by acting as a customer to experience and evaluate the business&#039;s contact points with customers from the perspective of a real customer. Mystery customer service can be deployed on multiple channels (Offline, Online, Call)<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><\/p>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tExperience, analyze, and evaluate the purchasing process and touchpoints\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tPurchase goods and interact with merchants to assess compliance\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tExperience and evaluate the quality of multi-channel customer care\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/mystery-shopping-service\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tLearn more<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Training solutions for e-commerce and retail businesses<\/h2>\n<p>\t\t\t1<\/p>\n<h2>Advanced Skills Course<\/h2>\n<ul>\n<li>Provide in-depth, quality training sessions for Sales and Customer Service staff, helping them improve their communication skills, customer service mindset and problem-solving abilities, helping to resolve and appease customers up to 99.9%<\/li>\n<li>Increase employee enthusiasm, love for their current job and trust in the business<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/dao-tao-doanh-nghiep\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tCourses<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t2<\/p>\n<h2>E-commerce LMS System<\/h2>\n<ul>\n<li>Online learning and training system is easy, scientific, intuitive, students can study anytime, anywhere.<\/li>\n<li>Digitizing corporate training programs<\/li>\n<li>Help implement synchronized training for the dealer and distributor network without consuming significant resources or costs.<\/li>\n<li>Fast application. Buy directly or rent the system and get free teaching content worth up to 36 million VND<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/lms-system\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tLearn more<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h6>About BSV<\/h6>\n<h2>Why choose Bell24VN?<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tDeep understanding of the e-commerce and retail industry\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tComprehensive solution, closely following business processes\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tHigh flexibility at any time\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tThe most optimal cost\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tNo. 1 operating experience in Vietnam with more than 200 projects\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tContact now<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tFirst Call Resolution<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCSAT<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCost savings<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tRevenue growth<\/p>\n<h3>Case Studies<\/h3>\n<h2>Digitizing Processes and Enhancing Customer Service for Supermarket Chains<\/h2>\n<p>Supermarket chains are still using multiple overlapping software systems, with no data synchronization between stores. Competition in the retail market is intensifying, requiring increased efforts to maintain and enhance customer experience, brand preference, and customer loyalty.<\/p>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/so-hoa-quy-trinh-cham-soc-khach-hang-cho-chuoi-sieu-thi\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tSee more<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2874\" height=\"1590\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce.png\" alt=\"e-commerce\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce.png 2874w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce-300x166.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce-1024x567.png 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce-768x425.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce-1536x850.png 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/ecommerce-2048x1133.png 2048w\" sizes=\"auto, (max-width: 2874px) 100vw, 2874px\" \/><\/p>\n<h2>Related Articles<\/h2>\n<h4>Want to get advice?<\/h4>\n<h2>Let Bell24VN Help You Understand Better Through 1:1 Consulting <\/h2>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tFill out the form<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a href=\"tel:19001739\" role=\"button\"><br \/>\n\t\t\t\t\t\tHotline<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i ph\u00e1p ng\u00e0nhTh\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed &amp; B\u00e1n l\u1ebb T\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh, S\u1ed1 ho\u00e1 quy tr\u00ecnh, N\u00e2ng cao tr\u1ea3i [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2211","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gi\u1ea3i ph\u00e1p t\u1ed5ng \u0111\u00e0i Contact center chuy\u00ean nghi\u1ec7p cho ng\u00e0nh E-commerce<\/title>\n<meta name=\"description\" content=\"T\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh, S\u1ed1 ho\u00e1 quy tr\u00ecnh, N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. 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