{"id":2215,"date":"2022-04-15T10:55:52","date_gmt":"2022-04-15T03:55:52","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=2215"},"modified":"2022-04-15T10:55:52","modified_gmt":"2022-04-15T03:55:52","slug":"beauty","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/industry\/beauty\/","title":{"rendered":"Professional Call Center Solutions for the Beauty and Spa Industry"},"content":{"rendered":"<h1>Industry solutions<br \/><b>Beauty, Spa<\/b><\/h1>\n<p>Smooth operations, breakthrough revenue<\/p>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h3>Partners<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/innisfree.png\" alt=\"innisfree\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/the-body-shop.jpg\" alt=\"The Body Shop\" \/><\/figure>\n<h2>Challenges that Spa and Beauty Salon businesses often encounter<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tTracking and managing appointments depends entirely on the reception team. It is difficult for doctors to grasp the number of customers who cancel appointments as well as their information in order to have an appropriate customer care strategy. Almost all spas and beauty salons find it difficult to track customer information history: status, consultation information history, etc. Because the storage of profile information is done manually, when customers need to return after a long period of time, it will be difficult to find information.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\t Customer care is usually never limited to one session. Most customers will be cared for in many sessions or at different stages. If the number of customers is too large, tracking each individual&#039;s separate process will be a big problem. Not to mention, Spa\/Beauty Salon does not know how to detect potential customers to have a suitable upsale plan.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tLack of collaboration between branch staff\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tDifficulty in securing sensitive information\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tNot maintaining continuity in sales and customer care activities when there are changes in personnel.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<h2>Solution from Bell24VN<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1776\" height=\"1920\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment.jpg\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment.jpg 1776w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment-278x300.jpg 278w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment-947x1024.jpg 947w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment-768x830.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/appointment-1421x1536.jpg 1421w\" sizes=\"auto, (max-width: 1776px) 100vw, 1776px\" \/><\/p>\n<h2>Tap into leads and convert them into appointments<\/h2>\n<ul>\n<li>Provide a team of Customer Care, Telemarketing and Telesales who are elite, empathetic, understand customer psychology, have proficient skills, and close deals quickly.<\/li>\n<li>Smart technology helps increase the efficiency of Customer Service, Telemarketing &amp; Telesales, automatically making hundreds of calls at the same time.<\/li>\n<li>Design a reasonable customer recognition and \u201cfollow-up\u201d program<\/li>\n<li>Standardize automatic sales scripts to optimize closing productivity<\/li>\n<li>Support building images and content with the right insight, touching customers&#039; emotions<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/telesales-telemarketing-services\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tSee details<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Digitalize Sales &amp; Customer Care Process  <\/h2>\n<ul>\n<li>Store and manage customer information on a single source. Import customer phone number list into the system with user rights division for each employee.<\/li>\n<li>Classify customers into groups and develop separate care procedures.<\/li>\n<li>Easily look up information, review care history, listen to previous calls to come up with the most appropriate approach to customers for the next call.<\/li>\n<li>Maintain customer engagement with automation tools, calendars, and pre-built scripts.<\/li>\n<li>Professional business performance evaluation with pre-built reports<\/li>\n<\/ul>\n<h2>Optimize touch points<\/h2>\n<ul>\n<li>Control and manage multi-channel customers in real-time (Hotline, Email, Social, Chatbot, ...)<\/li>\n<li>Increase speed &amp; quality of customer response<\/li>\n<li>Automatically route calls, understand customer journey, close deals with the right person at the right time<\/li>\n<li>Consulting and customer care via Video Call, increasing customer emotions and trust<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"714\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub1-e1652349740678-768x714.jpg\" alt=\"bannertelehub1\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub1-e1652349740678-768x714.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub1-e1652349740678-300x279.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub1-e1652349740678-1024x952.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub1-e1652349740678.jpg 1094w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/p>\n<h2>Synchronize and standardize quality across all branches<\/h2>\n<ul>\n<li>Centrally manage all interaction channels through one interface and one common switchboard number<\/li>\n<li>Save money, time and resources through in-depth training and teaching programs both offline and online.<\/li>\n<li>Survey, monitor, and evaluate the quality of branches with Mystery Shopping (Triple S) service. From there, have the most effective and optimal system management strategy.<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/store.png\" alt=\"store\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/store.png 500w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/store-300x200.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Dr.-Chyna-Jackson.jpg\" alt=\"\" \/><\/figure>\n<h4>Dr. Pham Phi Yen<\/h4>\n<p>Consultant<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/4_Home_Doctors_Online_Consultation-Doctors_01.jpg\" alt=\"\" \/><\/p>\n<h2>Helps businesses easily take care of customers proactively and professionally<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tInteract with customers on multiple channels anytime, anywhere with just an Internet connection with Cloud Contact Center\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tProactively deploy large-scale Customer Service and Sales campaigns, or according to business needs\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tBuild and develop a loyal customer base through personalizing messages across customer communication channels\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tApplying reasonable automation in customer service: Chatbot, IVR, RPA, ... Automatically sending messages to potential customer files,\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tExploit data and customer behavior well after customer visits\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<h2>Why choose Bell24VN?<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tDeep understanding of the medical industry\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tComprehensive solution, closely following business processes\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tHigh flexibility at any time\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tThe most optimal cost\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tNo. 1 operating experience in Vietnam with more than 200 projects\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tContact now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<p>INCREASE<\/p>\n<p>\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tNumber of appointments<\/p>\n<p>ENSURE<\/p>\n<p>\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCSAT<\/p>\n<p>KEEP IT<\/p>\n<p>\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCurrent customers<\/p>\n<h4>Want to get advice?<\/h4>\n<h2>Let Bell24VN Help You Understand Better Through 1:1 Consulting <\/h2>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tFill out the form<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a href=\"tel:19001739\" role=\"button\"><br \/>\n\t\t\t\t\t\tHotline<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i ph\u00e1p ng\u00e0nhBeauty, Spa V\u1eadn h\u00e0nh m\u01b0\u1ee3t m\u00e0, doanh thu \u0111\u1ed9t ph\u00e1 Nh\u1eadn t\u01b0 v\u1ea5n ngay \u0110\u1ed1i t\u00e1c Th\u00e1ch th\u1ee9c [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2215","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gi\u1ea3i ph\u00e1p t\u1ed5ng \u0111\u00e0i Call center chuy\u00ean nghi\u1ec7p cho ng\u00e0nh Beauty, Spa<\/title>\n<meta name=\"description\" content=\"C\u00e1c c\u01a1 s\u1edf spa, th\u1ea9m m\u1ef9 vi\u1ec7n \u0111\u1ec1u c\u1ea3m th\u1ea5y kh\u00f3 kh\u0103n trong vi\u1ec7c theo d\u00f5i l\u1ecbch s\u1eed th\u00f4ng tin kh\u00e1ch h\u00e0ng: t\u00ecnh tr\u1ea1ng, l\u1ecbch s\u1eed th\u00f4ng tin t\u01b0 v\u1ea5n,\u2026. 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