{"id":2694,"date":"2022-04-25T10:01:16","date_gmt":"2022-04-25T03:01:16","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=2694"},"modified":"2022-04-25T10:01:16","modified_gmt":"2022-04-25T03:01:16","slug":"food-and-beverage","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/industry\/food-and-beverage\/","title":{"rendered":"Professional Contact Center &amp; BPO Solutions for the Food &amp; Beverage Industry"},"content":{"rendered":"<h1>Comprehensive growth with optimal costs in the F&amp;B industry<\/b> <\/h1>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h3>Partners<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg\" alt=\"plus-1\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/JolliBee.jpg\" alt=\"JolliBee\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/redsun.png\" alt=\"redsun\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Golden-Gate.png\" alt=\"Golden Gate\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/pizza-4ps.png\" alt=\"pizza 4Ps\" \/><\/figure>\n<h2>Challenges in the F&amp;B industry<\/h2>\n<p>Customer expectations regarding dining today extend beyond the standard of \"delicious food and clean drinks.\" Customers desire higher-quality accompanying service experiences. Meanwhile, competition in the F&amp;B industry in Vietnam is becoming increasingly fierce.<\/p>\n<p>Vietnamese people are very enthusiastic and eager to try new dining experiences, but they quickly lose interest and are easily influenced by herd mentality, as well as feedback from social media, review sites, etc.<\/p>\n<p>The most challenging aspect of the F&amp;B industry is no longer just creating differentiation, but also maintaining service quality, developing products and interaction methods, and \"pampering\" customers through multiple channels, especially online channels and call centers in today's world.<\/p>\n<h2>Solution from Bell24VN<\/h2>\n<h2>F&amp;B Industry Contact Center Software Solutions<\/h2>\n<ul>\n<li>Omnichannel call center software provides multi-channel customer interaction tools, helping to operate and manage the Booking \u2013 Customer Service \u2013 Sales process through an intuitive interface that can be used anytime, anywhere with an Internet connection.<\/li>\n<li>Quickly update customer interaction history, thereby providing appropriate care, solutions, and advice.<\/li>\n<li>Integrate with other enterprise systems such as restaurant management software, ERP, cash registers, etc. via API.<\/li>\n<\/ul>\n<p><strong>Automating management &amp; customer service<\/strong><\/p>\n<ul>\n<li>Develop scripts and deploy sales chatbots that automatically send information about table reservations, food orders, menus, combos, promotions, etc., to specified customer files.<\/li>\n<li>Automatically send emails and SMS messages according to a fixed schedule to multiple customer groups based on predefined scenarios (mass or personalized), and use remarketing to encourage customers to return to the store.<\/li>\n<li>Analyze behavior, preferences, and purchase frequency to generate reports for remarketing, suggest suitable items to customers, or build loyalty programs.<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/omnichannel-contact-center\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tDetail<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Custom CRM software for F&amp;B businesses<\/h2>\n<p style=\"text-align: center;\">Design CRM software according to business needs, closely following business processes<\/p>\n<h4>1. Quickly accept reservations<\/h4>\n<ul>\n<li>Receive table reservation requests via phone, website, fan page, and mobile app. Connect with booking software to reserve tables immediately upon request.<\/li>\n<li>Synchronize product information, prices, and promotions from the ERP system and orders pushed to the store or warehouse for delivery.<\/li>\n<li>Easily create product menus, product combos, and promotional programs directly on the CRM (synchronized with ERP and POS).<\/li>\n<li>Orders can be sent to the POS machine at the store for staff to receive and manage orders quickly and accurately.<\/li>\n<\/ul>\n<p><a style=\"color: #b9284e;\" href=\"https:\/\/teTelehub.vn\/case-study\/chuoi-nha-hang-gg\/\"><strong>Case Studies<\/strong> call center receiving orders from 400 restaurants \u2192<\/a><\/p>\n<h4>2. Closely follow business needs<\/h4>\n<ul>\n<li>Flexibly add features that fit your F&amp;B business process<\/li>\n<li>Integration with many existing enterprise software applications<\/li>\n<li>Enable permission &amp; management according to the specific needs of the branch<\/li>\n<\/ul>\n<h4>3. Integrated and effective sales management<\/h4>\n<ul>\n<li>Filter and select products and combos to add to your cart. Or change the components of the combo or add add-ons to the product.<\/li>\n<li>Sales reports by channel, store, product, and real-time data enable managers to make immediate decisions.<\/li>\n<li>Consolidate customer data, business status, promotions, revenue, etc., from different stores on a single screen. This facilitates easy viewing of business status and provides accurate information when needed or when consulting is requested.\u00a0<\/li>\n<li>Integrate customer information management from all online sales channels: Social media, Zalo, Website, D2C e-commerce website, Food delivery apps, etc.<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"406\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub.jpg\" alt=\"bannertelehub\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub-300x119.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/bannertelehub-768x305.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"765\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/anh-web.png\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/anh-web.png 500w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/anh-web-196x300.png 196w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<h2>Operating a multi-channel call center for the F&amp;B industry<\/h2>\n<p>Professional recruitment, training, and call center implementation solutions for F&amp;B businesses<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Order hotline, reservation hotline<\/a><\/p>\n<p>Receive customer table reservations via phone, website, fan page, and mobile app.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Customer service<\/a><\/p>\n<ul>\n<li>Customer service via call center and digital channels<\/li>\n<li>Complaint resolution<\/li>\n<li>Happy call to customers on special occasions<\/li>\n<li>VIP customer care, loyal customers<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Telemarketing<\/a><\/p>\n<ul>\n<li>Contact individuals and businesses by phone to provide information about products, services, new menus, and new promotions at restaurants\/shops.<\/li>\n<li>Call customers to survey their satisfaction levels and gather information about their preferences and needs to increase opportunities for cross-selling new dishes and locations or to develop products.<\/li>\n<\/ul>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Triple S \u2013 Secret Customer Service for the F&amp;B Industry<\/h2>\n<p>This is a solution that helps businesses gain an objective and accurate view of the quality of their services, business processes, and human resources. Bell24 Vietnam does this by acting as a customer to experience and evaluate the points of contact between the business and its customers from the perspective of a real customer.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><\/p>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tSurvey solutions help businesses manage their brand image and control service quality across all online channels.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tPlay the role of a customer to experience and evaluate in detail each aspect of the store layout, cleanliness, staff attitude, and procedures for interacting with customers.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tIdentify discrepancies and compile and analyze them based on checklists and evidence from audio and video recordings. We will help you analyze areas for improvement, compare them with competitors, and send recommendations for improvement.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/mystery-shopping-service\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tLearn more<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Specialized training solutions for F&amp;B businesses<\/h2>\n<p>\t\t\t1<\/p>\n<h2>Advanced Skills Course<\/h2>\n<ul>\n<li>Provide in-depth training sessions for sales and customer service staff, helping staff improve communication skills, customer service mindset and problem-solving abilities, helping to resolve and appease customers up to 99.9%<\/li>\n<li>Increase employee enthusiasm, love for their current job and trust in the business<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/dao-tao-doanh-nghiep\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tCourses<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t2<\/p>\n<h2>F&amp;B LMS System<\/h2>\n<ul>\n<li>Online learning and training system is easy, scientific, intuitive, students can study anytime, anywhere.<\/li>\n<li>Digitizing corporate training programs<\/li>\n<li>Help deploy synchronous training for the dealer and store system without spending a lot of resources and costs.<\/li>\n<li>Fast application. Buy directly or rent the system and get free teaching content worth up to 36 million VND<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/lms-system\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tLearn more<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h6>About BSV<\/h6>\n<h2>Why choose Bell24VN?<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tDeep understanding of F&amp;B industry\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tComprehensive solution, closely following business processes\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tHigh flexibility at any time\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tThe most optimal cost\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tNo. 1 operating experience in Vietnam with more than 200 projects\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tContact now<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tFirst Call Resolution<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCSAT<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tCost savings<br \/>\n\t\t\t\t0<br \/>\n\t\t\t\t%<br \/>\n\t\t\t\t\t\t\tRevenue growth<\/p>\n<h2><b>Case Studies<\/b> <\/h2>\n<p>Some solutions that BELLSYSTEM24 VIETNAM has successfully implemented for partners in the e-commerce industry<\/p>\n<h2>Solution for receiving calls and storing table reservation information of 400 restaurants nationwide<\/h2>\n<p><strong>The problem is<\/strong><\/p>\n<ul>\n<li>Every day, we need to receive thousands of calls from customers regarding table reservations, questions, and complaints, then answer and transfer customer requests to the store in charge. Therefore, we need a specialized, highly stable switchboard solution built according to business processes.<\/li>\n<\/ul>\n<p><strong>Results after use<\/strong><\/p>\n<ul>\n<li>Respond to table reservation requests, handle complaints quickly 24\/7, reduce table reservation processing time to improve customer experience<\/li>\n<li>Increase brand loyalty and revenue growth<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/may-do-crm-ket-hop-booking-va-xu-ly-khieu-nai-cho-chuoi-cua-hang\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tView full<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb.jpg\" alt=\"call center for the food and beverage industry\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb.jpg 2560w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb-1024x683.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb-1536x1024.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/nganh-fb-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h4>Want to get advice?<\/h4>\n<h2>Let Bell24VN Help You Understand Better Through 1:1 Consulting <\/h2>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tFill out the form<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a href=\"tel:19001739\" role=\"button\"><br \/>\n\t\t\t\t\t\tHotline<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>T\u0103ng tr\u01b0\u1edfng to\u00e0n di\u1ec7n v\u1edbi chi ph\u00ed t\u1ed1i \u01b0u trong ng\u00e0nh F&#038;B Nh\u1eadn t\u01b0 v\u1ea5n ngay \u0110\u1ed1i t\u00e1c Th\u00e1ch th\u1ee9c [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2694","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gi\u1ea3i ph\u00e1p Contact center &amp; BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&amp;B<\/title>\n<meta name=\"description\" content=\"K\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 \u0103n u\u1ed1ng hi\u1ec7n nay kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf ti\u00eau chu\u1ea9n \u201c\u0103n ngon, u\u1ed1ng s\u1ea1ch\u201d. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 \u0111i k\u00e8m c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bell24vietnam.vn\/en\/industry\/food-and-beverage\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gi\u1ea3i ph\u00e1p Contact center &amp; BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&amp;B\" \/>\n<meta property=\"og:description\" content=\"K\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 \u0103n u\u1ed1ng hi\u1ec7n nay kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf ti\u00eau chu\u1ea9n \u201c\u0103n ngon, u\u1ed1ng s\u1ea1ch\u201d. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 \u0111i k\u00e8m c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bell24vietnam.vn\/en\/industry\/food-and-beverage\/\" \/>\n<meta property=\"og:site_name\" content=\"Bellsystem24 Vietnam\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/\",\"url\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/\",\"name\":\"Gi\u1ea3i ph\u00e1p Contact center & BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&B\",\"isPartOf\":{\"@id\":\"https:\/\/bell24vietnam.vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg\",\"datePublished\":\"2022-04-25T03:01:16+00:00\",\"dateModified\":\"2022-04-25T03:01:16+00:00\",\"description\":\"K\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 \u0103n u\u1ed1ng hi\u1ec7n nay kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf ti\u00eau chu\u1ea9n \u201c\u0103n ngon, u\u1ed1ng s\u1ea1ch\u201d. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 \u0111i k\u00e8m c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n.\",\"breadcrumb\":{\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage\",\"url\":\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg\",\"contentUrl\":\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bell24vietnam.vn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ng\u00e0nh\",\"item\":\"https:\/\/bell24vietnam.vn\/nganh\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Gi\u1ea3i ph\u00e1p Contact center &#038; BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&#038;B\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bell24vietnam.vn\/#website\",\"url\":\"https:\/\/bell24vietnam.vn\/\",\"name\":\"Bellsystem24 Vietnam\",\"description\":\"Every voice matter\",\"publisher\":{\"@id\":\"https:\/\/bell24vietnam.vn\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bell24vietnam.vn\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/bell24vietnam.vn\/#organization\",\"name\":\"Bellsystem24 Vietnam\",\"url\":\"https:\/\/bell24vietnam.vn\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/bell24vietnam.vn\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/BellSystem24.png\",\"contentUrl\":\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/BellSystem24.png\",\"width\":426,\"height\":118,\"caption\":\"Bellsystem24 Vietnam\"},\"image\":{\"@id\":\"https:\/\/bell24vietnam.vn\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM\",\"https:\/\/www.youtube.com\/@BELLSYSTEM24.VIETNAM\",\"https:\/\/www.linkedin.com\/company\/bellsystem24vietnam\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Professional Contact Center &amp; BPO Solutions for the Food &amp; Beverage Industry","description":"Customer expectations regarding dining today go beyond the standard of \"good food and clean drinks.\" Customers want better quality accompanying service experiences.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bell24vietnam.vn\/en\/industry\/food-and-beverage\/","og_locale":"en_US","og_type":"article","og_title":"Gi\u1ea3i ph\u00e1p Contact center & BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&B","og_description":"K\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 \u0103n u\u1ed1ng hi\u1ec7n nay kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf ti\u00eau chu\u1ea9n \u201c\u0103n ngon, u\u1ed1ng s\u1ea1ch\u201d. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 \u0111i k\u00e8m c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n.","og_url":"https:\/\/bell24vietnam.vn\/en\/industry\/food-and-beverage\/","og_site_name":"Bellsystem24 Vietnam","article_publisher":"https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM","og_image":[{"url":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"16 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/","url":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/","name":"Professional Contact Center &amp; BPO Solutions for the Food &amp; Beverage Industry","isPartOf":{"@id":"https:\/\/bell24vietnam.vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage"},"image":{"@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage"},"thumbnailUrl":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg","datePublished":"2022-04-25T03:01:16+00:00","dateModified":"2022-04-25T03:01:16+00:00","description":"Customer expectations regarding dining today go beyond the standard of \"good food and clean drinks.\" Customers want better quality accompanying service experiences.","breadcrumb":{"@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#primaryimage","url":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg","contentUrl":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/cong-1.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/bell24vietnam.vn\/nganh\/food-and-beverage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bell24vietnam.vn\/"},{"@type":"ListItem","position":2,"name":"Ng\u00e0nh","item":"https:\/\/bell24vietnam.vn\/nganh\/"},{"@type":"ListItem","position":3,"name":"Gi\u1ea3i ph\u00e1p Contact center &#038; BPO chuy\u00ean nghi\u1ec7p ng\u00e0nh F&#038;B"}]},{"@type":"WebSite","@id":"https:\/\/bell24vietnam.vn\/#website","url":"https:\/\/bell24vietnam.vn\/","name":"Bellsystem24 Vietnam","description":"Every voice matters","publisher":{"@id":"https:\/\/bell24vietnam.vn\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bell24vietnam.vn\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bell24vietnam.vn\/#organization","name":"Bellsystem24 Vietnam","url":"https:\/\/bell24vietnam.vn\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bell24vietnam.vn\/#\/schema\/logo\/image\/","url":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/BellSystem24.png","contentUrl":"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/06\/BellSystem24.png","width":426,"height":118,"caption":"Bellsystem24 Vietnam"},"image":{"@id":"https:\/\/bell24vietnam.vn\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BELLSYSTEM24.VIETNAM","https:\/\/www.youtube.com\/@BELLSYSTEM24.VIETNAM","https:\/\/www.linkedin.com\/company\/bellsystem24vietnam"]}]}},"_links":{"self":[{"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/pages\/2694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/comments?post=2694"}],"version-history":[{"count":0,"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/pages\/2694\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/pages\/593"}],"wp:attachment":[{"href":"https:\/\/bell24vietnam.vn\/en\/wp-json\/wp\/v2\/media?parent=2694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}