{"id":4490,"date":"2022-06-10T17:22:00","date_gmt":"2022-06-10T10:22:00","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?page_id=4490"},"modified":"2022-06-10T17:22:00","modified_gmt":"2022-06-10T10:22:00","slug":"production-and-distribution","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/industry\/production-and-distribution\/","title":{"rendered":"Manufacturing, Distribution"},"content":{"rendered":"

Industry solutions
Production & Distribution<\/b><\/h1>\n

Customer management, effective distribution system management, optimization <\/p>\n

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Challenges for Manufacturing & Distribution Companies<\/h2>\n

\n\t\t\t\t\t\tThe business model focuses solely on product manufacturing and distribution. Data synchronization and effective customer management are not yet implemented internally. As a result, the company is unable to establish personalized interactions and lacks access to end-consumer information. This prevents the development of appropriate customer care, upsell, and cross-sell programs. Missing out on opportunities to increase revenue. \t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tIt is necessary to digitize processes and apply technology to implement additional loyalty programs, marketing and promotion programs without affecting dealers and existing advantages.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tFacing competition from counterfeit and imitation goods, as well as a lack of price transparency at some distributors\/retailers. \t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tThere is currently no effective way to manage dealerships, sales teams in each region, and nationwide.\t\t\t\t\t<\/p>\n

Solution from Bell24VN<\/h2>\n

Contact Center integrated with CRM <\/h2>\n

Customer, agent, and product data management system. Connect and integrate business processes.<\/p>\n

Distribution System Management<\/h3>\n

\n\t\t\t\t\t\tSeparate modules for managing agents and distributors by geographic region\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tManage the product catalog system with separate pricing mechanisms or discount programs, rewards by region, product, or for each dealer or distributor.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tSales and Accounts Receivable Statistics Report by Location, Agent, Distributor, and Retail Customer\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tDetailed and comprehensive permission and responsibility allocation at each level and for each action helps prevent data loss. Display permissions and operational rights are assigned to each employee, group, and agent.\t\t\t\t\t<\/p>\n

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Transaction management, sales management & multi-channel customer service<\/h3>\n

\n\t\t\t\t\t\tManage multi-channel orders right in CRM
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\n\t\t\t\t\t\tMulti-channel order management (Phone, Website, Apps, Zalo, Facebook, Marketplace, etc.)\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tERP integration, Web data synchronization
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\n\t\t\t\t\t\tSynchronize data on products, unit prices, inventory, and promotional programs.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tIntegrate with CDP behavioral analytics
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\n\t\t\t\t\t\tAnalyze behavior, handle abandoned carts, capture and advise immediately upon access.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tSales and Marketing Automation
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\n\t\t\t\t\t\tSend messages to target customers via AutoCall, SMS, Chatbot, Email, App notifications, etc.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tModule sale, transaction management
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\n\t\t\t\t\t\tCreate new orders based on price lists and products. Track transactions by: orders, production orders, shipments, receipts, and accounts receivable.\t\t\t\t\t<\/p>\n

CRM measurement integrated with logistics management & warehouse management <\/h2>\n

\n\t\t\t\t\t\tIntegrate with the carrier's software to synchronize and centrally manage data on order status and delivery management, supporting the sales team in receiving information to finalize accounts receivable.\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tManage carrier information, vehicle routes, and cargo information currently on the vehicle\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tQuickly identify and manage problematic delivery cases: Late deliveries, incorrect shipping carriers\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tSupport inventory management, even with multiple warehouses\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tManage the list of goods receipt slips at each specific warehouse, manage goods issue slips & goods transfer slips\t\t\t\t\t<\/p>\n

\n\t\t\t\t\t\tSupport inventory counting & inventory management\t\t\t\t\t<\/p>\n

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Triple S \u2013 Confidential Customer Service for the Manufacturing and Distribution Industry<\/h2>\n

This is a solution that helps businesses have an objective and accurate view of the quality of services, business processes, and quality of human resources that the business owns. Bell24 Vietnam does this by acting as a customer to experience and evaluate the business's contact points with customers from the perspective of a real customer. Mystery customer service can be deployed on multiple channels (Offline, Online, Call)<\/p>\n

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TRANSLATE with x English<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
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Catalan<\/a><\/td>\nHmong Daw<\/a><\/td>\nRomanian<\/a><\/td>\n<\/tr>\n
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Haitian Creole<\/a><\/td>\nPersian<\/a><\/td>\n\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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