{"id":595,"date":"2022-03-18T08:25:06","date_gmt":"2022-03-18T08:25:06","guid":{"rendered":"http:\/\/beta.bpovietnam.com\/?page_id=595"},"modified":"2024-09-20T11:00:07","modified_gmt":"2024-09-20T04:00:07","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/case-studies\/","title":{"rendered":"Case studies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"595\" class=\"elementor elementor-595\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2fb677 e-flex e-con-boxed e-con e-parent\" data-id=\"c2fb677\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef0d0d4 e-con-full e-flex e-con e-child\" data-id=\"ef0d0d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48139ac elementor-widget elementor-widget-heading\" data-id=\"48139ac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CASE STUDY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d320ab9 e-flex e-con-boxed e-con e-parent\" data-id=\"d320ab9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:40,&quot;sticky_offset_tablet&quot;:80,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f41545 e-con-full e-flex e-con e-child\" data-id=\"5f41545\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7068b7c elementor-widget elementor-widget-heading\" data-id=\"7068b7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Industry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-011bb91 e-con-full e-flex e-con e-child\" data-id=\"011bb91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-141ce4f elementor-widget elementor-widget-taxonomy-filter\" data-id=\"141ce4f\" data-element_type=\"widget\" data-settings=\"{&quot;selected_element&quot;:&quot;fbb19b3&quot;,&quot;taxonomy&quot;:&quot;category&quot;,&quot;item_alignment_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;multiple_selection&quot;:&quot;yes&quot;,&quot;logical_combination&quot;:&quot;AND&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"taxonomy-filter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search class=\"e-filter\" role=\"search\" data-base-url=\"https:\/\/bell24vietnam.vn\/en\/\" data-page-num=\"1\">\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"case-study\" aria-pressed=\"false\">Case Studies<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"ban-le\" aria-pressed=\"false\">Retail<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"bao-hiem\" aria-pressed=\"false\">Insurance<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"cong-nghe-thong-tin\" aria-pressed=\"false\">Information technology<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"cong-nghiep-o-to\" aria-pressed=\"false\">Automotive industry<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"du-lich\" aria-pressed=\"false\">Travel<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"fb\" aria-pressed=\"false\">F&amp;B<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"giai-tri\" aria-pressed=\"false\">Entertainment<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"goi-xe\" aria-pressed=\"false\">Call a car<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"hang-khong\" aria-pressed=\"false\">Aviation<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"khach-san\" aria-pressed=\"false\">Hotel<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"san-xuat-phan-phoi\" aria-pressed=\"false\">Production - Distribution<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"tai-chinh-ngan-hang\" aria-pressed=\"false\">Finance - Banking<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"truyen-hinh-vien-thong\" aria-pressed=\"false\">Television - Telecommunications<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"y-te\" aria-pressed=\"false\">Healthcare<\/button>\n\t\t\t\n\t\t\t\t\t\t\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71758fd e-flex e-con-boxed e-con e-parent\" data-id=\"71758fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbb19b3 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"fbb19b3\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;16190&quot;,&quot;pagination_type&quot;:&quot;load_more_on_click&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;load_more_spinner&quot;:{&quot;value&quot;:&quot;fas 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.elementor-element.elementor-element-fa379f3{text-align:start;}.elementor-16190 .elementor-element.elementor-element-fa379f3 .elementor-heading-title{font-size:18px;}.elementor-widget-theme-post-excerpt .elementor-widget-container{line-height:var( --e-global-typography-text-line-height );}.elementor-16190 .elementor-element.elementor-element-85544c9 .elementor-widget-container{text-align:left;font-size:13px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-21197 post-21197 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghe-thong-tin\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/ai-voicebot-project-when-humans-teach-machines-to-understand-vietnamese\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI.png\" class=\"attachment-full size-full wp-image-21200\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI.png 640w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI-300x169.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thum-dan-nhan-AI-AI-18x10.png 18w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>Information technology<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voicebot AI Labeling Project \u2013 When humans teach machines to understand the Vietnamese language<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-21183 post-21183 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-giai-tri\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/automate-customer-service-with-bellsystem24-vietnams-chat-solution\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI.png\" class=\"attachment-full size-full wp-image-21185\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI.png 1200w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-300x157.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-1024x536.png 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-768x402.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/thumbnail-chattAI-18x9.png 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>Entertainment<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automate customer service with Bellsystem24 Vietnam's multi-channel AI chat solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-21166 post-21166 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghe-thong-tin\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/voice-data-collection-for-ai-training\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio.jpg\" class=\"attachment-full size-full wp-image-21173\" alt=\"project recording thumbnail\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-300x158.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-768x404.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2025\/10\/home-recording-studio-18x9.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>Information technology<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voice Data for AI Training \u2013 Project of Recording 3,000 Voice Samples Nationwide<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-18901 post-18901 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-cong-nghiep-o-to tag-khach-hang-bi-mat\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/manage-the-quality-of-the-car-showroom-service-chain-through-confidential-customer-service\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"459\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/09\/T4.webp\" class=\"attachment-full size-full wp-image-18929\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>Automotive industry<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7807d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3f7807d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Mystery shopping<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Managing service quality of car showroom chain with Mystery Shopping service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-18873 post-18873 post type-post status-publish format-standard has-post-thumbnail hentry category-ban-le category-case-study tag-khach-hang-bi-mat\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/ban-le\/top-1-vietnams-profitable-chain-store-management-quality-service\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"770\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/09\/T2.webp\" class=\"attachment-full size-full wp-image-18933\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Retail<\/span> \/  <span>Case Studies<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7807d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3f7807d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Mystery shopping<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Decoding how Vietnam&#039;s top 1 convenience store chain manages service quality<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"16190\" class=\"elementor elementor-16190 e-loop-item e-loop-item-18869 post-18869 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study category-fb tag-khach-hang-bi-mat\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<a class=\"elementor-element elementor-element-226b4bd e-flex e-con-boxed e-con e-parent\" data-id=\"226b4bd\" data-element_type=\"container\" href=\"https:\/\/bell24vietnam.vn\/en\/case-study\/customer-service-is-forced-to-implement-a-strategy-to-improve-the-service-of-the-restaurant-chain\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fff11 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"56fff11\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"425\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/09\/T3.webp\" class=\"attachment-full size-full wp-image-18938\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d20ff e-con-full e-flex e-con e-child\" data-id=\"42d20ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9647f99 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9647f99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Case Studies<\/span> \/  <span>F&amp;B<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7807d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3f7807d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span>Mystery shopping<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa379f3 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"fa379f3\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mystery Shopping Service \u2013 A Strategic Move to Upgrade Japanese Restaurant Chain Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<span class=\"e-load-more-spinner\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-spinner\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M304 48c0 26.51-21.49 48-48 48s-48-21.49-48-48 21.49-48 48-48 48 21.49 48 48zm-48 368c-26.51 0-48 21.49-48 48s21.49 48 48 48 48-21.49 48-48-21.49-48-48-48zm208-208c-26.51 0-48 21.49-48 48s21.49 48 48 48 48-21.49 48-48-21.49-48-48-48zM96 256c0-26.51-21.49-48-48-48S0 229.49 0 256s21.49 48 48 48 48-21.49 48-48zm12.922 99.078c-26.51 0-48 21.49-48 48s21.49 48 48 48 48-21.49 48-48c0-26.509-21.491-48-48-48zm294.156 0c-26.51 0-48 21.49-48 48s21.49 48 48 48 48-21.49 48-48c0-26.509-21.49-48-48-48zM108.922 60.922c-26.51 0-48 21.49-48 48s21.49 48 48 48 48-21.49 48-48-21.491-48-48-48z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"5\" data-next-page=\"https:\/\/bell24vietnam.vn\/wp-json\/wp\/v2\/pages\/595\/page\/2\/\"><\/div>\n\t\t\t\t<div class=\"e-loop__load-more elementor-button-wrapper\">\n\t\t\t<a href=\"#\" class=\"elementor-button-link elementor-button\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<div class=\"e-load-more-message\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CASE STUDY Ng\u00e0nh ngh\u1ec1 Case study B\u00e1n l\u1ebb B\u1ea3o hi\u1ec3m C\u00f4ng nghi\u1ec7p \u00f4 t\u00f4 Du l\u1ecbch F&amp;B G\u1ecdi xe H\u00e0ng [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-595","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast 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