{"id":9798,"date":"2023-05-17T15:18:58","date_gmt":"2023-05-17T08:18:58","guid":{"rendered":"https:\/\/bell24vietnam.vn\/?page_id=9798"},"modified":"2023-05-17T15:18:58","modified_gmt":"2023-05-17T08:18:58","slug":"khoa-dao-tao-xu-ly-khieu-nai-chuyen-sau","status":"publish","type":"page","link":"https:\/\/bell24vietnam.vn\/en\/khoa-dao-tao-xu-ly-khieu-nai-chuyen-sau\/","title":{"rendered":"Kh\u00f3a \u0111\u00e0o t\u1ea1o X\u1eed l\u00fd Khi\u1ebfu n\u1ea1i Chuy\u00ean s\u00e2u"},"content":{"rendered":"<h1>Kh\u00f3a \u0111\u00e0o t\u1ea1o X\u1eed l\u00fd khi\u1ebfu n\u1ea1i chuy\u00ean s\u00e2u <\/h1>\n<ul>\n<li>\n\t\t\t\t\t\t\t\t\t\tBi\u1ebfn c\u00e1c tr\u1ea3i nghi\u1ec7m ti\u00eau c\u1ef1c t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng th\u00e0nh t\u00edch c\u1ef1c\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tX\u1eed l\u00fd, gi\u1ea3i quy\u1ebft b\u00e0i b\u1ea3n, chuy\u00ean nghi\u1ec7p c\u00e1c khi\u1ebfu n\u1ea1i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t\t\t\tB\u1ea3o v\u1ec7 danh ti\u1ebfng cho doanh nghi\u1ec7p. Gi\u00fap kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng h\u01a1n v\u00e0 g\u1eafn b\u00f3 h\u01a1n v\u1edbi doanh nghi\u1ec7p.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\t\t<a href=\"https:\/\/bell24vietnam.vn\/en\/contact-us\/\" role=\"button\"><br \/>\n\t\t\t\t\t\tGet advice now<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"634\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/tin-noi-bat-1-e1651116840768.png\" alt=\"training\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/tin-noi-bat-1-e1651116840768.png 940w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/tin-noi-bat-1-e1651116840768-300x202.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/tin-noi-bat-1-e1651116840768-768x518.png 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/p>\n<h2>Solve the problems thoroughly<\/h2>\n<p>\t\t\t\t\t\tNh\u00e2n vi\u00ean lo l\u1eafng, b\u1ecb \u0111\u1ed9ng khi b\u1ecb kh\u00e1ch h\u00e0ng khi\u1ebfu n\u1ea1i<br \/>\n\t\t\t\t\t\tThi\u1ebfu k\u1ef9 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng x\u1ea5u<br \/>\n\t\t\t\t\t\tThi\u1ebfu ch\u1ee7 \u0111\u1ed9ng CSKH t\u1ea1i c\u00e1c qu\u00e1 tr\u00ecnh tr\u01b0\u1edbc &#8211; trong &#8211; sau b\u00e1n<br \/>\n\t\t\t\t\t\tS\u1ee3 h\u00e3i tr\u01b0\u1edbc kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh<br \/>\n\t\t\t\t\t\tKh\u00f4ng l\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c c\u1ea3m x\u00fac tr\u01b0\u1edbc s\u1ef1 n\u1ed5i n\u00f3ng, m\u1eafng qu\u00e1t c\u1ee7a kh\u00e1ch h\u00e0ng<br \/>\n\t\t\t\t\t\tKh\u00f4ng b\u1ea3o v\u1ec7 \u0111\u01b0\u1ee3c danh ti\u1ebfng c\u00f4ng ty tr\u01b0\u1edbc khi\u1ebfu n\u1ea1i<\/p>\n<p style=\"text-align: center;\">Khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ebfn b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. Kh\u00e9o l\u00e9o x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p tr\u00e1nh kh\u1ecfi c\u00e1c cu\u1ed9c kh\u1ee7ng ho\u1ea3ng truy\u1ec1n th\u00f4ng nghi\u00eam tr\u1ecdng, m\u00e0 c\u00f2n gi\u00fap doanh nghi\u1ec7p v\u1eadn h\u00e0nh hi\u1ec7u qu\u1ea3 h\u01a1n.<br \/>H\u00e3y \u0111\u1ec3 BELLSYSTEM24 VIETNAM gi\u00fap b\u1ea1n n\u1eafm trong tay k\u1ef9 n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t. Kh\u00f3a h\u1ecdc \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf b\u00e1m s\u00e1t theo th\u1ef1c t\u1ebf c\u1ee7a t\u1eebng doanh nghi\u1ec7p.\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<\/p>\n<p><input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><\/p>\n<\/p>\n<p><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<\/p>\n<p><input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/><\/p>\n<p>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><\/p>\n<h3>Training form <\/h3>\n<p>Ensure 90% personnel remember for a long time and immediately apply practical knowledge Increase 30% personnel training effectiveness<\/p>\n<p>In-house training, Public training<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"696\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1024x696.jpg\" alt=\"in-house training\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1024x696.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-300x204.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-768x522.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-1536x1044.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/z2042961318480_8df71c44d681af65edeab301b1025886-e1651116648749-2048x1392.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1024x683.jpg\" alt=\"Job at BHS\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1024x683.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-1536x1024.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1480-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>4 live training sessions<\/p>\n<p>21 practice modules after training<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-scaled.jpg\" alt=\"customer experience training\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-scaled.jpg 2560w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-300x200.jpg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-1024x683.jpg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-768x512.jpg 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-1536x1024.jpg 1536w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/DSCF1414-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h2>Training content <\/h2>\n<p>\t\t\t\t\t\t\t\t\t1. B\u1ea3n ch\u1ea5t khi\u1ebfu n\u1ea1i<br \/>\n\t\t\t\t\t\t\t\t\t2. Quy tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<br \/>\n\t\t\t\t\t\t\t\t\t3. K\u1ef9 n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<br \/>\n\t\t\t\t\t\t\t\t\t4. K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb c\u1ea3m x\u00fac trong khi\u1ebfu n\u1ea1i<br \/>\n\t\t\t\t\t\t\t\t\t1. B\u1ea3n ch\u1ea5t khi\u1ebfu n\u1ea1i<\/p>\n<ul>\n<li>Ph\u00e2n t\u00edch b\u1ea3n ch\u1ea5t v\u00e0 nh\u1eadn di\u1ec7n c\u00e1c h\u00ecnh th\u1ee9c khi\u1ebfu n\u1ea1i\u00a0<\/li>\n<li>Gi\u00fap h\u1ecdc vi\u00ean c\u00f3 t\u01b0 duy \u0111\u00fang v\u00e0 chuy\u00ean s\u00e2u v\u1ec1 c\u00e1c h\u00ecnh th\u00e1i khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 c\u00f3 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c x\u1eed l\u00fd, gi\u1ea3i quy\u1ebft hi\u1ec7u qu\u1ea3\u00a0<\/li>\n<li>G\u00f3p ph\u1ea7n t\u1ea1o n\u00ean s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng, h\u1ed7 tr\u1ee3 t\u00edch c\u1ef1c cho vi\u1ec7c r\u00e8n luy\u1ec7n t\u01b0 duy d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecdc vi\u00ean<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t2. Quy tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/p>\n<ul>\n<li>Quy tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i chuy\u00ean nghi\u1ec7p<\/li>\n<li>N\u1eafm v\u1eefng c\u00e1c m\u00f4 h\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p chuy\u00ean s\u00e2u \u0111\u1ec3 ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i\u00a0 \u00a0<\/li>\n<li>Checklist n\u1ed9i dung c\u1ea7n chu\u1ea9n b\u1ecb<\/li>\n<li>Case-study th\u1ef1c t\u1ebf t\u1ea1i doanh nghi\u1ec7p\u00a0<\/li>\n<li>Q&amp;A v\u1edbi h\u1ecdc vi\u00ean\u00a0\u00a0<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t3. K\u1ef9 n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/p>\n<ul>\n<li>7 c\u1ea5p \u0111\u1ed9 trong vi\u1ec7c s\u1eed d\u1ee5ng k\u1ef9 n\u0103ng l\u1eafng nghe<\/li>\n<li>C\u00e1ch l\u1eafng nghe kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3\u00a0<\/li>\n<li>\u1ee8ng d\u1ee5ng, th\u1ef1c h\u00e0nh th\u1ef1c ti\u1ec5n v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c x\u1eed l\u00fd khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng\u00a0<\/li>\n<li>H\u01b0\u1edbng d\u1eabn c\u00e1ch giao ti\u1ebfp quy\u1ebft \u0111o\u00e1n\u00a0<\/li>\n<li>Ph\u01b0\u01a1ng th\u1ee9c s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 body language hi\u1ec7u qu\u1ea3<\/li>\n<\/ul>\n<p>\t\t\t\t\t\t\t\t\t4. K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb c\u1ea3m x\u00fac trong khi\u1ebfu n\u1ea1i<\/p>\n<ul>\n<li>Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c qu\u1ea3n tr\u1ecb c\u1ea3m x\u00fac<\/li>\n<li>N\u1eafm \u0111\u01b0\u1ee3c c\u00e1ch gi\u1ea3i ph\u00f3ng c\u00e1c n\u0103ng l\u01b0\u1ee3ng ti\u00eau c\u1ef1c\u00a0<\/li>\n<li>Ph\u01b0\u01a1ng ph\u00e1p r\u00e8n luy\u1ec7n c\u1ea3m x\u00fac t\u00edch c\u1ef1c \u0111\u1ec3 b\u1ea3n th\u00e2n trong tr\u1ea1ng th\u00e1i th\u00f4ng tu\u1ec7 v\u00e0 s\u00e1ng su\u1ed1t, c\u00f3 kh\u1ea3 n\u0103ng \u1ee9ng bi\u1ebfn t\u1ed1t\u00a0<\/li>\n<li>C\u00e1ch giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3\u00a0<\/li>\n<\/ul>\n<h2>Training implementation process <\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"372\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/06\/quy-trinh-dao-tao-1024x372.png\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/06\/quy-trinh-dao-tao-1024x372.png 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/06\/quy-trinh-dao-tao-300x109.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/06\/quy-trinh-dao-tao-768x279.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/06\/quy-trinh-dao-tao.png 1392w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Training instructor<\/h2>\n<p style=\"text-align: center;\">Dedicated, professional, reputable, responsible, rich in professional experience<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/71d2a784b925727b2b34.jpg\" title=\"Ms.NguyenThiThuGiang\" alt=\"Ms.NguyenThiThuGiang\" loading=\"lazy\" \/><\/p>\n<h3>Ms. Nguyen Thi Thu Giang <\/h3>\n<p><strong>Deputy General Manager<\/strong><\/p>\n<p>10 years of experience in researching and teaching customer service for many major partners such as: VietinBank, CitiBank, BIDV, VPBank, Gmobile, HTVC, VTC Care, ...<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351.png\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351.png 900w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351-300x300.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351-150x150.png 150w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351-768x768.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2023\/07\/TBT_2351-12x12.png 12w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<h3>Mr. Bui Tien Dung<\/h3>\n<p>Training Director<\/p>\n<p>8 years of experience teaching soft skills in Customer Service, Sales for MSB, Agribank, Viettel, Vinfast, EMS, Nhattin Logistics, ...<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"668\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200.jpg\" alt=\"Ms.CaoNguyetHang\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200.jpg 700w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Ms.CaoNguyetHang-e1650514473200-300x286.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<h3>Ms. Cao Nguyet Hang<\/h3>\n<p>Master, Deputy of Drama Group 2, Youth Theater<\/p>\n<p>20 years of experience in voice acting and knowledge of voice issues. In-depth training courses for Vietnam Airlines, Casper, \u2026<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Phong-cham-soc-khach-hang-la-gi-1280x720-1.jpeg\" alt=\"\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Phong-cham-soc-khach-hang-la-gi-1280x720-1.jpeg 1280w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Phong-cham-soc-khach-hang-la-gi-1280x720-1-300x169.jpeg 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Phong-cham-soc-khach-hang-la-gi-1280x720-1-1024x576.jpeg 1024w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Phong-cham-soc-khach-hang-la-gi-1280x720-1-768x432.jpeg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h2>WHY CHOOSE BELLSYSTEM24 VIETNAM<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">In-depth understanding <\/a><\/p>\n<p>Bellsystem24 Vietnam is the only training unit that focuses on solving the existing &quot;pain&quot; of human development, improving the capacity of key personnel of enterprises through many forms of in-depth and exclusive surveys - training - assessments.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Flexible &quot;tailoring&quot;<\/a><\/p>\n<p>Flexible in time and location. In particular, training content is designed and built according to the specific characteristics, needs and training scale of the enterprise.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Professional process<\/a><\/p>\n<p>A systematic training process is designed specifically for each business from the survey stage, training program design, training implementation to the post-training stage.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Comprehensive, optimized roadmap<\/a><\/p>\n<p>A closed Pre-In-Post Training program, providing sufficient knowledge, skills, pre-course assessment and training, follow-up coaching after training.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\"> Training methods <\/a><\/p>\n<p>Focus on practicality, real-life combat, practice, student-centered<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">Active Companionship<\/a><\/p>\n<p>Bellsystem24 Vietnam is committed to accompanying businesses to apply the knowledge learned into practice.<\/p>\n<p>\u00a0<\/p>\n<p>TRANSLATE with <img id=\"FloaterLogo\" \/> x<input id=\"LanguageMenu_svid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_svid\" type=\"text\" value=\"en\" \/> <input id=\"LanguageMenu_textid\" style=\"display: none;\" autocomplete=\"on\" name=\"LanguageMenu_textid\" type=\"text\" \/> English<\/p>\n<table id=\"LanguageMenu\" border=\"0\">\n<tbody>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ar\">Arabic<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#he\">Hebrew<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pl\">Polish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#bg\">Bulgarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hi\">Hindi<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#pt\">Portuguese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ca\">Catalan<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mww\">Hmong Daw<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ro\">Romanian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHS\">Simplified<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#hu\">Hungarian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ru\">Russian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#zh-CHT\">Chinese Traditional<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#id\">Indonesian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sk\">Slovak<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#cs\">Czech<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#it\">Italian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sl\">Slovenian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#da\">Danish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ja\">Japanese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#es\">Spanish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#nl\">Dutch<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tlh\">Klingon<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#sv\">Swedish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#en\">English<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ko\">Korean<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#th\">Thai<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#et\">Estonian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lv\">Latvian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#tr\">Turkish<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fi\">Finnish<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#lt\">Lithuanian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#uk\">Ukrainian<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#fr\">French<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ms\">Malay<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#ur\">Urdu<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#de\">German<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#mt\">Maltese<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#vi\">Vietnamese<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#el\">Greek<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#no\">Norwegian<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#cy\">Welsh<\/a><\/td>\n<\/tr>\n<tr>\n<td><a tabindex=\"-1\" href=\"#ht\">Haitian Creole<\/a><\/td>\n<td><a tabindex=\"-1\" href=\"#fa\">Persian<\/a><\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img style=\"height: 7px; width: 17px; border-width: 0px; left: 20px;\" alt=\"\" \/><a id=\"HelpLink\" title=\"Help\" href=\"https:\/\/go.microsoft.com\/?linkid=9722454\" target=\"_blank\" rel=\"noopener\"> <img id=\"HelpImg\" \/><\/a> <a id=\"EmbedLink\" title=\"Get this widget for your own site\"><\/a> <img id=\"EmbedImg\" \/> <a id=\"ShareLink\" title=\"Share translated page with friends\"><\/a> <img id=\"ShareImg\" \/> \u00a0TRANSLATE with <img id=\"CollapsedLogoImg\" \/> COPY THE URL BELOW <input id=\"ShareTextbox\" name=\"ShareTextbox\" readonly=\"readonly\" type=\"text\" \/> <!--a id=\"TwitterLink\" title=\"Share on Twitter\"> <img id=\"TwitterImg\" \/><\/a> <a-- id=\"FacebookLink\" title=\"Share on Facebook\"> <img id=\"FacebookImg\" \/><\/a--> <a id=\"EmailLink\" title=\"Email this translation\"><\/a> <img id=\"EmailImg\" \/><a id=\"ShareHelpLink\"><\/a> <img id=\"ShareHelpImg\" \/> <a id=\"ShareBack\" title=\"Back To Translation\"><\/a> Back<input id=\"EmailSubject\" name=\"EmailSubject\" type=\"hidden\" value=\"Check out this page in {0} translated from {1}\" \/> <input id=\"EmailBody\" name=\"EmailBody\" type=\"hidden\" value=\"Translated: {0}%0d%0aOriginal: {1}%0d%0a%0d%0aAutomatic translation powered by Microsoft\u00ae Translator%0d%0ahttp:\/\/www.bing.com\/translator?ref=MSTWidget\" \/> <input id=\"ShareHelpText\" type=\"hidden\" value=\"This link allows visitors to launch this page and automatically translate it to {0}.\" \/>EMBED THE SNIPPET BELOW IN YOUR SITE <a id=\"EmbedHelpLink\" title=\"Copy this code and place it into your HTML.\"><\/a> <img id=\"EmbedHelpImg\" \/><input id=\"EmbedSnippetTextBox\" name=\"EmbedSnippetTextBox\" readonly=\"readonly\" type=\"text\" value=\"&lt;div id='MicrosoftTranslatorWidget' class='Dark' style='color:white;background-color:#555555'&gt;&lt;\/div&gt;&lt;script type='text\/javascript'&gt;setTimeout(function(){var s=document.createElement('script');s.type='text\/javascript';s.charset='UTF-8';s.src=((location &amp;&amp; location.href &amp;&amp; location.href.indexOf('https') == 0)?'https:\/\/ssl.microsofttranslator.com':'http:\/\/www.microsofttranslator.com')+'\/ajax\/v3\/WidgetV3.ashx?siteData=ueOIGRSKkd965FeEGM5JtQ**&amp;ctf=true&amp;ui=true&amp;settings=manual&amp;from=en';var p=document.getElementsByTagName('head')[0]||document.documentElement;p.insertBefore(s,p.firstChild); },0);&lt;\/script&gt;\" \/>Enable collaborative features and customize widgets: <a href=\"http:\/\/www.bing.com\/widget\/translator\" target=\"_blank\" rel=\"noopener\">Bing Webmaster Portal<\/a><a title=\"Back To Translation\">Back<\/a><\/p>\n<h2>Our partners<\/h2>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/1000px-Shopee.svg.png\" alt=\"1000px-Shopee.svg\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Viettel.png\" alt=\"Viettel\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/FPT.png\" alt=\"FPT\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Mobifone.png\" alt=\"Mobifone\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vtvcab.png\" alt=\"VTVcable\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Citibank.png\" alt=\"Citibank\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/hdbank.png\" alt=\"HDBank\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/MBbank.png\" alt=\"MB Bank\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Vietjet-Air.png\" alt=\"Vietjet Air\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/namviet-1.png\" alt=\"Vietnamese\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/EMS.jpg\" alt=\"EMS\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Jollibee.png\" alt=\"Jollibee\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Prudential-1.png\" alt=\"Prudential\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/manulife.png\" alt=\"Manulife\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/PVIInsurance.png\" alt=\"PVI Insurance\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/redsun.png\" alt=\"redsun\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/Golden-Gate.png\" alt=\"Golden Gate\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Canifa.png\" alt=\"Canifa\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/BVVietSing.png\" alt=\"BVVietSing\" \/><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/BVPhuSanHN.png\" alt=\"Phu San Hospital Hanoi\" \/><\/figure>\n<p>\t\t\t\t\t\t\tB24VN has trained our staff for many years. After the training courses, our staff have made significant progress in their Customer Service &amp; Sales skills, professional telephone communication skills with even difficult customers, keeping our customer satisfaction level at a high level.<br \/>\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/4_Home_Doctors_Online_Consultation-Doctors_01.jpg\" alt=\"\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMs. Hang Phan<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tTelevision Service Management<br \/>\n\t\t\t\t\t\t\tWith the characteristics of having many dealer stores and many employees scattered in many different provinces, we used to have difficulty in providing standardized and synchronous training for business employees. The B24VN LMS system has helped us relieve a lot of pressure in training personnel, thanks to the simultaneous application of both the training system and training courses on customer service skills.<br \/>\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/Dr.-Chyna-Jackson.jpg\" alt=\"\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMs. Minh Hanh<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tManufacturing enterprise<br \/>\n\t\t\t\t\t\t\t\u201cB24VN\u2019s teaching staff are very enthusiastic, have a lot of practical experience and teaching methods. Our staff are very excited to practice situational exercises and build communication standards. This helps employees gain a lot of useful knowledge in their work.\u201d<br \/>\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"95\" height=\"95\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/05\/2_Home_Online_Training-Testimonials_1.jpg\" alt=\"\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMr. Pham Huu Lan<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tBank V<br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"680\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png\" alt=\"model\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202.png 729w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/04\/model-e1650208590202-300x280.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>\n<h4>Want to get advice?<\/h4>\n<h2> Let B24VN Help You Understand Better Through 1:1 Consulting <\/h2>\n<p>\t\t\t<a role=\"button\"><br \/>\n\t\t\t\t\t\tFill out the form<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<a href=\"tel:19001739\" role=\"button\"><br \/>\n\t\t\t\t\t\tHotline<br \/>\n\t\t\t\t\t<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Kh\u00f3a \u0111\u00e0o t\u1ea1o X\u1eed l\u00fd khi\u1ebfu n\u1ea1i chuy\u00ean s\u00e2u Bi\u1ebfn c\u00e1c tr\u1ea3i nghi\u1ec7m ti\u00eau c\u1ef1c t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng th\u00e0nh [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9798","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kh\u00f3a \u0111\u00e0o t\u1ea1o X\u1eed l\u00fd Khi\u1ebfu n\u1ea1i Chuy\u00ean s\u00e2u - Bellsystem24 Vietnam<\/title>\n<meta name=\"description\" content=\"X\u1eed l\u00fd khi\u1ebfu n\u1ea1i chuy\u00ean nghi\u1ec7p! Khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng n\u1ebfu kh\u00f4ng bi\u1ebft x\u1eed l\u00fd \u0111\u00fang c\u00e1ch c\u00f3 th\u1ec3 g\u00e2y n\u00ean cu\u1ed9c kh\u1ee7ng ho\u1ea3ng nghi\u00eam tr\u1ecdng cho doanh nghi\u1ec7p b\u1ea1n. H\u00e3y \u0111\u1ec3 BELLSYSTEM24 VIETNAM gi\u00fap b\u1ea1n n\u1eafm trong tay k\u1ef9 n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t. Kh\u00f3a h\u1ecdc \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf b\u00e1m s\u00e1t theo nhu c\u1ea7u c\u1ee7a t\u1eebng doanh nghi\u1ec7p, d\u1ef1a tr\u00ean kinh nghi\u1ec7m l\u00e2u n\u0103m trong v\u1eadn h\u00e0nh Contact Center v\u00e0 danh ti\u1ebfng v\u1ec1 chu\u1ea9n d\u1ecbch v\u1ee5 trong b\u00e1n h\u00e0ng c\u1ee7a COPC.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bell24vietnam.vn\/en\/khoa-dao-tao-xu-ly-khieu-nai-chuyen-sau\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kh\u00f3a \u0111\u00e0o t\u1ea1o X\u1eed l\u00fd Khi\u1ebfu n\u1ea1i Chuy\u00ean s\u00e2u - Bellsystem24 Vietnam\" \/>\n<meta property=\"og:description\" content=\"X\u1eed l\u00fd khi\u1ebfu n\u1ea1i chuy\u00ean nghi\u1ec7p! 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