{"id":11212,"date":"2024-01-05T12:01:49","date_gmt":"2024-01-05T05:01:49","guid":{"rendered":"https:\/\/bell24vietnam.vn\/?p=11212"},"modified":"2024-01-05T12:01:49","modified_gmt":"2024-01-05T05:01:49","slug":"e-commerce-agent","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/recruitment\/e-commerce-agent\/","title":{"rendered":"Customer Service Staff of E-commerce Platform"},"content":{"rendered":"<h3>Job Description<\/h3>\n<ul>\n<li>Receive emails and in-app chats related to user concerns regarding service policy issues: promotions, incidents... and respond based on the instructed content.<\/li>\n<li>Refer complaints or difficult cases to specialized departments or higher authorities.<\/li>\n<\/ul>\n<h3>Request<\/h3>\n<ul>\n<li>Education level: High school graduate or higher<\/li>\n<li>Good typing and office computer skills<\/li>\n<li>Really love customer service<\/li>\n<li>Good teamwork<\/li>\n<li>Personality: trustworthy, careful, proactive, good logical thinking<\/li>\n<li>Willing to learn new things and quickly adapt to new environments<\/li>\n<li>Highly responsible in customer service.<\/li>\n<li>Have good technical knowledge of the product<\/li>\n<li id=\"16tnf_5sd4t\" type=\"\">Can work on weekends<\/li>\n<\/ul>\n<h3>Benefits and Compensation Policy<\/h3>\n<ul>\n<li>Basic salary: 5.5 million + KPI max 1.5 million<\/li>\n<li>2-month probation (85%)<\/li>\n<li>Working equipment provided.<\/li>\n<li>Trained in service knowledge and skills systematically and completely.<\/li>\n<li>Enjoy insurance, holidays, and other policies according to the law when becoming an official employee.<\/li>\n<li>Participate in team-building activities, social activities, arts, sports, birthday parties and company trips<\/li>\n<li>Great opportunity to be promoted to other positions after 6 months (or sooner depending on ability)<\/li>\n<\/ul>\n<h3>Work location<\/h3>\n<ul>\n<li>Office<strong>\u00a0<\/strong>Bellsystem24 Vietnam in HCM: 18A Cong Hoa, Ward 12, Tan Binh District, HCMC<\/li>\n<\/ul>\n<h3>Working time<\/h3>\n<ul>\n<li>Working from 9:00 \u2013 18:00 Monday to Sunday. 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