{"id":12558,"date":"2024-02-18T10:35:54","date_gmt":"2024-02-18T03:35:54","guid":{"rendered":"https:\/\/bell24vietnam.vn\/?p=12558"},"modified":"2024-02-18T10:35:54","modified_gmt":"2024-02-18T03:35:54","slug":"gojek-restaurant-partner-care-staff","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/recruitment\/gojek-restaurant-partner-care-staff\/","title":{"rendered":"Gojek Restaurant Partner Care Staff"},"content":{"rendered":"<h3>Job Description<\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Identify the needs of sellers and partner restaurants to clarify information, research all issues, and provide solutions for customers.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Receive information from Layer 1 to support cases within the scope of processing.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Work directly with other departments (Merchant Operations\/Business Development, etc.) to resolve sellers' issues.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Maintain seller satisfaction ratings.<\/span><\/li>\n<\/ul>\n<h3>Request<\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">At least 6 months of experience in customer service\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Proficient in office computing\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Being fluent in a foreign language is an advantage.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Communication skills: clear voice without regional accent, good comprehension.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Have good knowledge of the product\/service.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The ability to handle situations and be persuasive.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Always eager to learn and improve skills<\/span><\/li>\n<\/ul>\n<h3>Welfare policy<\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Base salary: 7,000,000 + 1,000,000 KPI\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Received formal training in service knowledge and customer care skills <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Enjoy insurance, holidays, and other policies according to the law when becoming an official employee.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Participate in team-building activities, social activities, arts, sports, birthday parties and company trips.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Great opportunity to be promoted to Team Lead\/Operation member positions (such as Quality Assurance, Administrator) after 6 months (or sooner depending on ability).<\/span><\/li>\n<\/ul>\n<h3>Work location<\/h3>\n<ul>\n<li><b>GOJEK HEADQUARTERS:\u00a0<\/b><span style=\"font-weight: 400;\">360A Ben Van Don Street, Ward 1, District 4, Ho Chi Minh City.<\/span><\/li>\n<\/ul>\n<h3>Working time<\/h3>\n<p><span style=\"font-weight: 400;\">Work rotating shifts, off 1 day per week:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">S1: 7:00 AM \u2013 4:00 PM\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">S2: 9:00 AM \u2013 6:00 PM\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">S3: 11:00 AM \u2013 8:00 PM\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">S4: 1:00 PM \u2013 10:00 PM<\/span><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c \u00a0X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi b\u00e1n, nh\u00e0 h\u00e0ng \u0111\u1ed1i t\u00e1c \u0111\u1ec3 l\u00e0m r\u00f5 th\u00f4ng tin, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":11223,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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