{"id":2746,"date":"2022-04-27T09:28:07","date_gmt":"2022-04-27T02:28:07","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?p=2746"},"modified":"2024-08-14T15:02:05","modified_gmt":"2024-08-14T08:02:05","slug":"ky-nang-chot-sale-nhanh","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/knowledge\/ky-nang-chot-sale-nhanh\/","title":{"rendered":"Skills to close sales quickly in the first customer contact"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">H\u0103\u0300ng nga\u0300y, chu\u0301ng ta co\u0301 nhi\u00ea\u0300u hoa\u0323t \u0111\u00f4\u0323ng t\u01b0\u01a1ng ta\u0301c v\u01a1\u0301i kha\u0301ch ha\u0300ng, co\u0301 nh\u01b0\u0303ng ky\u0303 n\u0103ng ma\u0300 chu\u0301ng ta \u0111a\u0303 th\u01b0\u0323c hi\u00ea\u0323n r\u00e2\u0301t nhi\u00ea\u0300u nh\u01b0: ky\u0303 n\u0103ng thuy\u00ea\u0301t minh v\u00ea\u0300 sa\u0309n ph\u00e2\u0309m, ky\u0303 n\u0103ng gia\u0309i \u0111a\u0301p v\u00e2\u0301n \u0111\u00ea\u0300 cu\u0309a kha\u0301ch ha\u0300ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Nh\u01b0ng cu\u00f4\u0301i cu\u0300ng, thi\u0300 nh\u01b0\u0303ng ky\u0303 n\u0103ng ma\u0300 ba\u0323n co\u0301 \u0111\u01b0\u01a1\u0323c cu\u0303ng c\u00e2\u0300n \u0111i t\u01a1\u0301i m\u00f4\u0323t giai \u0111oa\u0323n cu\u00f4\u0301i cu\u0300ng, \u0111o\u0301 la\u0300 giai \u0111oa\u0323n ch\u00f4\u0301t sale.\u00a0<\/span><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Cu\u0303ng gi\u00f4\u0301ng nh\u01b0 m\u00f4\u0323t tr\u00e2\u0323n bo\u0301ng \u0111a\u0301 ma\u0300 \u01a1\u0309 \u0111o\u0301, ca\u0301c c\u00e2\u0300u thu\u0309 th\u01b0\u0323c hi\u00ea\u0323n r\u00e2\u0301t nhi\u00ea\u0300u \u0111\u01b0\u01a1\u0300ng chuy\u00ea\u0300n \u0111i\u00ea\u0300u luy\u00ea\u0323n, nh\u01b0ng la\u0323i kh\u00f4ng ghi \u0111\u01b0\u01a1\u0323c ba\u0300n th\u0103\u0301ng, lu\u0301c na\u0300y mo\u0323i th\u01b0\u0301 se\u0303 tr\u01a1\u0309 tha\u0300nh v\u00f4 nghi\u0303a.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Trong hoa\u0323t \u0111\u00f4\u0323ng kinh doanh cu\u0303ng v\u00e2\u0323y, khi ba\u0301n ha\u0300ng thi\u0300 mo\u0323i n\u00f4\u0303i l\u01b0\u0323c t\u01b0\u01a1ng ta\u0301c cu\u0309a ba\u0323n cu\u0303ng se\u0303 tr\u01a1\u0309 n\u00ean v\u00f4 nghi\u0303a n\u00ea\u0301u kha\u0301ch ha\u0300ng kh\u00f4ng mua ha\u0300ng. Hi\u00ea\u0323n ta\u0323i, Bellsystem24-Vietnam nh\u00e2\u0323n th\u00e2\u0301y \u0111ang co\u0301 hai tr\u01b0\u01a1\u0300ng pha\u0301i ch\u00f4\u0301t sale ph\u00f4\u0309 bi\u00ea\u0301n.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2022\/07\/d454c681-ky-nang-chot-sale.jpg\" alt=\"K\u1ef9 n\u0103ng ch\u1ed1t sale l\u00e0 g\u00ec? C\u00f4ng vi\u1ec7c n\u00e0o c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng ch\u1ed1t sale t\u1ed1t?\" \/><\/p>\n<h2><span style=\"font-size: 20pt; color: #ff6600;\"><strong>1. Ch\u00f4\u0301t sale theo ki\u00ea\u0309u truy\u00ea\u0300n th\u00f4\u0301ng.<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Nghi\u0303a la\u0300, ng\u01b0\u01a1\u0300i ba\u0301n ha\u0300ng se\u0303 gia\u0309i thi\u0301ch, thuy\u00ea\u0301t minh v\u00ea\u0300 sa\u0309n ph\u00e2\u0309m tr\u01b0\u01a1\u0301c, r\u00f4\u0300i sau \u0111o\u0301 \u0111\u00ea\u0300 nghi\u0323 kha\u0301ch ha\u0300ng mua ha\u0300ng. Hi\u0300nh th\u01b0\u0301c na\u0300y co\u0301 qua\u0301 tri\u0300nh chia la\u0300m ba giai \u0111oa\u0323n:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\"><strong>Giai \u0111oa\u0323n xa\u0303 giao:<\/strong>\u00a0H\u00e2\u0300u h\u00ea\u0301t mo\u0323i ng\u01b0\u01a1\u0300i se\u0303 b\u0103\u0301t \u0111\u00e2\u0300u b\u0103\u0300ng vi\u00ea\u0323c t\u01b0\u01a1ng ta\u0301c xa\u0303 giao v\u01a1\u0301i kha\u0301ch ha\u0300ng, \u0111\u01b0a ra nh\u01b0\u0303ng nh\u00e2\u0323n \u0111i\u0323nh ti\u0301ch c\u01b0\u0323c v\u00ea\u0300 kha\u0301ch ha\u0300ng (khen ng\u01a1\u0323i), ho\u0103\u0323c \u0111\u0103\u0323t nh\u01b0\u0303ng c\u00e2u ho\u0309i \u0111\u00ea\u0309 th\u00e2\u0309m \u0111i\u0323nh n\u0103ng l\u01b0\u0323c mua cu\u0309a kha\u0301ch.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt; color: #000000;\"><strong>Giai \u0111oa\u0323n gi\u01a1\u0301i thi\u00ea\u0323u sa\u0309n ph\u00e2\u0309m:\u00a0<\/strong><span style=\"font-weight: 400;\">N\u00eau l\u00ean nh\u01b0\u0303ng \u0111\u0103\u0323c ti\u0301nh, l\u01a1\u0323i i\u0301ch cu\u0309a sa\u0309n ph\u00e2\u0309m, so sa\u0301nh v\u01a1\u0301i sa\u0309n ph\u00e2\u0309m kha\u0301c tr\u00ean thi\u0323 tr\u01b0\u01a1\u0300ng.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\"><strong>Giai \u0111oa\u0323n ch\u00f4\u0301t sale:<\/strong>\u00a0Th\u00e2\u0309m \u0111i\u0323nh kha\u0309 n\u0103ng mua cu\u0309a kha\u0301ch ha\u0300ng, th\u01b0\u0323c hi\u00ea\u0323n ba\u0301n ha\u0300ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">\u0110\u00f4i lu\u0301c, ph\u01b0\u01a1ng pha\u0301p na\u0300y ch\u01b0a cho ra k\u00ea\u0301t qua\u0309 cao va\u0300 kh\u00f4ng ta\u0323o ra \u0111\u01b0\u01a1\u0323c s\u01b0\u0323 kha\u0301c bi\u00ea\u0323t trong quy tri\u0300nh ba\u0301n ha\u0300ng. Nh\u01b0\u01a1\u0323c \u0111i\u00ea\u0309m cu\u0309a ph\u01b0\u01a1ng pha\u0301p na\u0300y la\u0300 co\u0301 th\u00ea\u0309 g\u00e2y la\u0303ng phi\u0301 th\u01a1\u0300i gian cho kha\u0301ch ha\u0300ng, mang \u0111\u00ea\u0301n s\u01b0\u0323 g\u01b0\u01a1\u0323ng e\u0301p.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Trong th\u01a1\u0300i \u0111a\u0323i hi\u00ea\u0323n nay, kha\u0301ch ha\u0300ng co\u0301 i\u0301t th\u01a1\u0300i gian h\u01a1n ca\u0301ch \u0111\u00e2y 10 n\u0103m, ho\u0323 kh\u00f4ng co\u0301 \u0111u\u0309 th\u01a1\u0300i gian da\u0300nh cho vi\u00ea\u0323c xa\u0303 giao v\u00ea\u0300 sa\u0309n ph\u00e2\u0309m ma\u0300 ho\u0323 ch\u01b0a nh\u00e2\u0323n th\u00e2\u0301y co\u0301 nhu c\u00e2\u0300u. Chi\u0301nh vi\u0300 v\u00e2\u0323y ma\u0300 tr\u01b0\u01a1\u0300ng pha\u0301i ch\u00f4\u0301t sale th\u01b0\u0301 hai \u0111ang d\u00e2\u0300n l\u00ean ng\u00f4i.<\/span><\/p>\n<h2><span style=\"font-size: 20pt; color: #ff6600;\"><strong>2. Ch\u00f4\u0301t sale nhanh.<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Ch\u00f4\u0301t sale nhanh di\u00ea\u0303n ra ngay khi nh\u00e2n vi\u00ean ba\u0301n ha\u0300ng g\u0103\u0323p g\u01a1\u0303 kha\u0301ch l\u00e2\u0300n \u0111\u00e2\u0300u va\u0300 \u0111\u00ea\u0300 nghi\u0323 kha\u0301ch mua ha\u0300ng ngay, b\u0103\u0300ng m\u00f4\u0323t c\u00e2u \u0111\u00e2\u0300u ti\u00ean. Sau \u0111o\u0301 d\u01b0\u0323a tr\u00ean nh\u01b0\u0303ng pha\u0309n h\u00f4\u0300i cu\u0309a kha\u0301ch ha\u0300ng \u0111\u00ea\u0309 tra\u0309 l\u01a1\u0300i l\u00e2\u0300n l\u01b0\u01a1\u0323t nh\u01b0\u0303ng th\u0103\u0301c m\u0103\u0301c cu\u0309a ho\u0323, \u0111\u00f4\u0300ng th\u01a1\u0300i lu\u00f4n gi\u01b0\u0303 v\u01b0\u0303ng mu\u0323c ti\u00eau \u201cm\u01a1\u0300i go\u0323i ho\u0323 mua ha\u0300ng\u201d.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><em><span style=\"font-weight: 400; color: #000000;\"><strong>For example:<\/strong>\u00a0Ba\u0323n \u0111ang ba\u0301n m\u00f4\u0323t c\u00e2y son trong si\u00eau thi\u0323, ngay khi g\u0103\u0323p m\u00f4\u0323t kha\u0301ch ha\u0300ng la\u0323, ha\u0303y no\u0301i v\u01a1\u0301i kha\u0301ch r\u0103\u0300ng: Cha\u0300o chi\u0323, em mu\u00f4\u0301n m\u01a1\u0300i chi\u0323 mua c\u00e2y son na\u0300y, b\u01a1\u0309i vi\u0300 em nghi\u0303 no\u0301 r\u00e2\u0301t phu\u0300 h\u01a1\u0323p v\u01a1\u0301i ma\u0300u da tr\u0103\u0301ng cu\u0309a chi\u0323. &#8211; Chi\u0309 v\u01a1\u0301i m\u00f4\u0323t c\u00e2u no\u0301i, ba\u0323n v\u01b0\u0300a co\u0301 th\u00ea\u0309 \u0111\u01b0a ra l\u01a1\u0300i \u0111\u00ea\u0300 nghi\u0323 mua ha\u0300ng, \u0111\u00f4\u0300ng th\u01a1\u0300i khen ng\u01a1\u0323i kha\u0301ch ha\u0300ng.<\/span><\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong><span style=\"color: #000000;\">\u01afu \u0111i\u00ea\u0309m cu\u0309a ph\u01b0\u01a1ng pha\u0301p ch\u00f4\u0301t sale nhanh:<\/span><\/strong><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Kha\u0301ch ha\u0300ng kh\u00f4ng pha\u0309i th\u0103\u0301c m\u0103\u0301c chu\u0301ng ta la\u0300 ai va\u0300 mu\u0323c \u0111i\u0301ch cu\u0309a chu\u0301ng ta ti\u00ea\u0301p c\u00e2\u0323n ho\u0323 la\u0300 gi\u0300.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Ti\u00ea\u0301t ki\u00ea\u0323m th\u01a1\u0300i gian cho kha\u0301ch ha\u0300ng va\u0300 cho chi\u0301nh chung ta.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">N\u00eau ra \u0111\u01b0\u01a1\u0323c n\u00f4\u0323i dung va\u0300 mu\u0323c ti\u00eau cu\u0323 th\u00ea\u0309 cu\u0309a t\u01b0\u01a1ng ta\u0301c la\u0300 gi\u0300.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Ngay sau khi ba\u0323n \u0111\u0103\u0323t v\u00e2\u0301n \u0111\u00ea\u0300 xong, kha\u0301ch ha\u0300ng se\u0303 co\u0301 nh\u01b0\u0303ng c\u00e2u ho\u0309i li\u00ean quan \u0111\u00ea\u0301n sa\u0309n ph\u00e2\u0309m va\u0300 l\u01a1\u0300i \u0111\u00ea\u0300 nghi\u0323 mua ha\u0300ng cu\u0309a ba\u0323n. Ha\u0303y tra\u0309 l\u01a1\u0300i, t\u01b0\u0300 \u0111o\u0301 m\u00f4\u0301i quan h\u00ea\u0323 cu\u0309a ba\u0323n v\u01a1\u0301i kha\u0301ch ha\u0300ng se\u0303 \u0111\u01b0\u01a1\u0323c x\u00e2y d\u01b0\u0323ng. C\u00e2u tra\u0309 l\u01a1\u0300i ca\u0300ng chuy\u00ean nghi\u00ea\u0323p, s\u01b0\u0323 tin c\u00e2\u0323y cu\u0309a kha\u0301ch ha\u0300ng da\u0300nh cho ba\u0323n va\u0300 sa\u0309n ph\u00e2\u0309m ca\u0300ng l\u01a1\u0301n, kha\u0309 n\u0103ng ba\u0301n \u0111\u01b0\u01a1\u0323c ha\u0300ng ca\u0300ng cao,<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">\u0110\u00e2y la\u0300 nh\u01b0\u0303ng \u01b0u \u0111i\u00ea\u0309m cu\u0309a vi\u00ea\u0323c \u0111\u00ea\u0300 nghi\u0323 mua ha\u0300ng ngay, giu\u0301p ba\u0323n ta\u0323o s\u01b0\u0323 kha\u0301c bi\u00ea\u0323t va\u0300 ti\u00ea\u0301p ki\u00ea\u0323m th\u01a1\u0300i gian cho \u0111\u00f4i b\u00ean. N\u00ea\u0301u ba\u0323n s\u01b0\u0309 du\u0323ng ky\u0303 n\u0103ng na\u0300y thu\u00e2\u0300n thu\u0323c, ba\u0323n se\u0303 ca\u0309m th\u00e2\u0301y r\u00e2\u0301t khoa\u0309n ma\u0301i khi la\u0300m vi\u00ea\u0323c vi\u0300 kh\u00f4ng pha\u0309i chi\u0323u a\u0301p l\u01b0\u0323c t\u01b0\u01a1ng ta\u0301c trong th\u01a1\u0300i gian da\u0300i v\u01a1\u0301i kha\u0301ch ha\u0300ng, kh\u00f4ng pha\u0309i th\u00e2\u0301t vo\u0323ng khi mo\u0323i n\u00f4\u0303 l\u01b0\u0323c cu\u0309a ba\u0323n trong b\u00e2\u0301y nhi\u00eau th\u01a1\u0300i gian \u0111\u00ea\u0300u bi\u0323 kha\u0301ch ha\u0300ng t\u01b0\u0300 ch\u00f4\u0301i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Ph\u01b0\u01a1ng pha\u0301p \u0111\u00ea\u0300 nghi\u0323 mua ha\u0300ng ngay va\u0300 ch\u00f4t sale nhanh co\u0301 th\u00ea\u0309 di\u00ea\u0303n ra \u01a1\u0309 mo\u0323i hi\u0300nh th\u01b0\u0301c ba\u0301n ha\u0300ng. \u0110\u0103\u0323t bi\u00ea\u0323t hi\u00ea\u0323u qua\u0309 trong\u00a0<span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/bell24vietnam.vn\/en\/blogs\/news\/guide-to-effective-telesales\/\">telesales<\/a>.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\"><strong>Ha\u0303y t\u01b0\u01a1\u0309ng t\u01b0\u01a1\u0323ng ba\u0323n la\u0300 kha\u0301ch ha\u0300ng:<\/strong>\u00a0\u0110ang la\u0300m vi\u00ea\u0323c thi\u0300 nh\u00e2\u0323n \u0111\u01b0\u01a1\u0323c m\u00f4\u0323t cu\u00f4\u0323c \u0111i\u00ea\u0323n thoa\u0323i t\u01b0\u0300 m\u00f4\u0323t ng\u01b0\u01a1\u0300i la\u0300m telesales na\u0300o \u0111o\u0301, va\u0300 ho\u0323 c\u01b0\u0301 no\u0301i lo\u0300ng vo\u0300ng, cu\u00f4\u0301i cu\u0300ng ba\u0323n cu\u0303ng ch\u0103\u0309ng bi\u00ea\u0301t ho\u0323 mu\u00f4\u0301n nh\u0103\u0301n nhu\u0309 \u0111i\u00ea\u0300u gi\u0300 ho\u0103\u0323c mu\u00f4\u0301n ba\u0301n th\u01b0\u0301 gi\u0300. Lu\u0301c na\u0300y ca\u0309m gia\u0301c cu\u0309a ba\u0323n th\u00ea\u0301 na\u0300o? Ch\u0103\u0301c ch\u0103\u0301n la\u0300 r\u00e2\u0301t b\u01b0\u0323c b\u00f4\u0323i vi\u0300 bi\u0323 la\u0300m phi\u00ea\u0300n, ba\u0323n mu\u00f4\u0301n cu\u0301p ma\u0301y ngay l\u00e2\u0323p t\u01b0\u0301c.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Vi\u0300 th\u00ea\u0301, vi\u00ea\u0323c giu\u0301p kha\u0301ch ha\u0300ng bi\u00ea\u0301t \u0111\u01b0\u01a1\u0323c mu\u0323c \u0111i\u0301ch va\u0300 l\u01a1\u0323i i\u0301ch cu\u0309a t\u01b0\u01a1ng ta\u0301c ngay t\u01b0\u0300 \u0111\u00e2\u0300u se\u0303 th\u00ea\u0309 hi\u00ea\u0323n ti\u0301nh chuy\u00ean nghi\u00ea\u0323p cao, giu\u0301p ti\u00ea\u0301t ki\u00ea\u0323m th\u01a1\u0300i gian t\u01b0\u01a1ng ta\u0301c, va\u0300 thu\u0301c \u0111\u00e2\u0309y vi\u00ea\u0323c ch\u00f4\u0301t sale di\u00ea\u0303n ra nhanh h\u01a1n.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>H\u0103\u0300ng nga\u0300y, chu\u0301ng ta co\u0301 nhi\u00ea\u0300u hoa\u0323t \u0111\u00f4\u0323ng t\u01b0\u01a1ng ta\u0301c v\u01a1\u0301i kha\u0301ch ha\u0300ng, co\u0301 nh\u01b0\u0303ng ky\u0303 n\u0103ng ma\u0300 chu\u0301ng ta 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