{"id":4283,"date":"2022-05-20T14:33:28","date_gmt":"2022-05-20T07:33:28","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?p=4283"},"modified":"2022-05-20T14:33:28","modified_gmt":"2022-05-20T07:33:28","slug":"phan-mem-tong-dai-outbound-call-hieu-suat-cao","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/van-hanh\/phan-mem-tong-dai-outbound-call-hieu-suat-cao\/","title":{"rendered":"High-performance outbound call center software"},"content":{"rendered":"<p><span style=\"color: #000000;\">C\u00e1c chi\u1ebfn d\u1ecbch outbound \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ec5 d\u00e0ng v\u1edbi hi\u1ec7u su\u1ea5t cao nh\u1edd b\u1ed9 t\u00ednh n\u0103ng th\u00f4ng minh v\u00e0 t\u1ef1 \u0111\u1ed9ng ho\u00e1. T\u1eeb \u0111\u00f3 h\u1ed7 tr\u1ee3 gia t\u0103ng hi\u1ec7u su\u1ea5t v\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng\u00a0<\/span> <span style=\"color: #000000;\">\n\n<\/span><\/p>\n<h2 class=\"has-text-color wp-block-heading\" style=\"color: #5eb1c9;\"><span style=\"color: #000000;\">L\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng.<\/span><\/h2>\n<p><span style=\"color: #000000;\">\n\n<\/span> <span style=\"color: #000000;\">Cloud\/On-Premises.<\/span> <span style=\"color: #000000;\">\n\n<\/span> <span style=\"color: #000000;\">Ph\u00f9 h\u1ee3p cho.<\/span> <span style=\"color: #000000;\">\n\n<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng: T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng qua c\u00e1c k\u00eanh h\u1ecd th\u00edch. Ch\u1ee7 \u0111\u1ed9ng g\u1ecdi ra ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">B\u00e1n h\u00e0ng: Ti\u1ebfp c\u1eadn nhi\u1ec1u h\u01a1n, b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u00ecnh quay s\u1ed1 th\u00f4ng minh \u0111\u1ec3 t\u0103ng hi\u1ec7u su\u1ea5t th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi v\u00e0 t\u0103ng kh\u1ea3 n\u0103ng kh\u00e1ch h\u00e0ng nh\u1ea5c m\u00e1y.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">Nh\u1eafc\/Thu h\u1ed3i n\u1ee3: Mang l\u1ea1i kh\u1ea3 n\u0103ng thu h\u1ed3i n\u1ee3 cao h\u01a1n. Kh\u00e1ch h\u00e0ng vay n\u1ee3 th\u01b0\u1eddng kh\u00f4ng b\u1eaft m\u00e1y. Telehub c\u00f3 t\u00edch h\u1ee3p Predictive dialer, n\u00f3 s\u1ebd gi\u00fap b\u1ea1n d\u1ef1 \u0111o\u00e1n th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng b\u1eaft m\u00e1y cao nh\u1ea5t \u0111\u1ec3 th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">X\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng, th\u00f4ng b\u00e1o v\u1eadn chuy\u1ec3n: Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kho v\u1eadn ho\u1eb7c c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c c\u1ee7a doanh nghi\u1ec7p v\u1edbi Telehub l\u00e0 d\u1ec5 d\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed3ng b\u1ed9 v\u00e0 th\u1ef1c hi\u1ec7n th\u00f4ng b\u00e1o h\u00e0nh tr\u00ecnh \u0111\u01a1n h\u00e0ng th\u00f4ng qua cu\u1ed9c g\u1ecdi, SMS ho\u1eb7c Email,&#8230;.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><span style=\"color: #000000;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-3017\" src=\"http:\/\/teTelehub.vn\/wp-content\/uploads\/2021\/08\/Cloud-Call-Center-Software-1024x538.png\" alt=\"\" width=\"435\" height=\"228\" \/><\/span><\/figure>\n<\/div>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<h2 class=\"has-text-color wp-block-heading\" style=\"color: #5eb1c9;\"><span style=\"color: #000000;\">T\u00ednh n\u0103ng ph\u1ea7n m\u1ec1m.<\/span><\/h2>\n<p><span style=\"color: #000000;\">\n\n<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">CRM: Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd d\u1eef li\u1ec7u, n\u1ec1n t\u1ea3ng ki\u1ebfn th\u1ee9c v\u00e0 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li><span style=\"color: #000000;\">Omni-Channel: \u0110\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u \u0111a k\u00eanh theo h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li><span style=\"color: #000000;\">IVR: Ph\u1ea7n m\u1ec1m t\u01b0\u01a1ng t\u00e1c tho\u1ea1i t\u1ef1 \u0111\u1ed9ng d\u1ef1a tr\u00ean file ghi \u00e2m.<\/span><\/li>\n<li><span style=\"color: #000000;\">Auto-call: Ph\u1ea7n m\u1ec1m quay s\u1ed1 t\u1ef1 \u0111\u1ed9ng v\u00e0 g\u1ecdi ra.<\/span><\/li>\n<li><span style=\"color: #000000;\">Predictive dialer: Tr\u00ecnh quay s\u1ed1 d\u1ef1 \u0111o\u00e1n.<\/span><\/li>\n<li><span style=\"color: #000000;\">Call center quality management: Ph\u1ea7n m\u1ec1m gi\u00e1m s\u00e1t, qu\u1ea3n l\u00fd v\u00e0 b\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">\n\n<\/span> <span style=\"color: #000000;\">B\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn d\u1ecbch Outbound call v\u1edbi hi\u1ec7u su\u1ea5t cao nh\u1ea5t?<\/span> <span style=\"color: #000000;\">\n\n<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>C\u00e1c chi\u1ebfn d\u1ecbch outbound \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ec5 d\u00e0ng v\u1edbi hi\u1ec7u su\u1ea5t cao nh\u1edd b\u1ed9 t\u00ednh n\u0103ng th\u00f4ng minh v\u00e0 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":4295,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[17],"tags":[30],"class_list":["post-4283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-van-hanh","tag-contact-center"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ph\u1ea7n m\u1ec1m t\u1ed5ng \u0111\u00e0i Outbound call hi\u1ec7u su\u1ea5t cao - Bellsystem24 Vietnam<\/title>\n<meta name=\"description\" content=\"C\u00e1c chi\u1ebfn d\u1ecbch Outbound \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ec5 d\u00e0ng v\u1edbi hi\u1ec7u su\u1ea5t cao nh\u1edd b\u1ed9 t\u00ednh n\u0103ng th\u00f4ng minh v\u00e0 t\u1ef1 \u0111\u1ed9ng ho\u00e1\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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