{"id":6503,"date":"2022-08-31T15:05:12","date_gmt":"2022-08-31T08:05:12","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?p=6503"},"modified":"2024-08-02T14:55:43","modified_gmt":"2024-08-02T07:55:43","slug":"search-for-new-customers","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/knowledge\/search-for-new-customers\/","title":{"rendered":"FIND NEW CUSTOMERS FROM YOUR EXISTING CUSTOMER GROUP"},"content":{"rendered":"

Don't focus too much on finding new customers. Instead, focus on taking care of your current or existing customers, because when you do this well, they will introduce you to even more new customers, at the lowest cost and with maximum resource savings.<\/span><\/p>\n

Did you know? The cost of acquiring a new customer is on average 5-7 times higher than the cost of retaining an existing customer.<\/span><\/em><\/strong><\/span><\/p>\n

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But how can you effectively care for customers to build loyalty and encourage them to refer new customers? In this article,\u00a0Bellsystem24-Vietnam<\/a><\/span>\u00a0Here are 5 tips for building a successful customer care campaign.<\/span><\/p>\n

5 Tips for Effective Customer Care.<\/strong><\/span><\/h2>\n

1. Learn to be patient.<\/span><\/strong><\/span><\/h3>\n

Did you know that there are many people who do\u00a0<\/span>customer service profession<\/span>\u00a0And salespeople often talk about how they fought with customers, how they argued with customers, how they made customers apologize, and they see that as a proud achievement in their work. This is truly a foolish mistake, and it should be discarded.\u00a0<\/span><\/p>\n

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Remember, even if you win those arguments, will customers continue to use your product or come back to buy from you? Ultimately, it is the salesperson and the business that suffer.<\/span><\/p>\n

That's why\u00a0Patient<\/strong>\u00a0Customer care and sales are truly important. Be patient by listening to customers' problems and needs, take notes, and help them get what they want. This is the key to successful customer care.<\/span><\/p>\n

2. Become a refined person.<\/span><\/strong><\/span><\/h3>\n

Consider the following example: When you call a customer, is the first thing you always ask: \"Hello, is this Mr. A's phone number?\" \u2013 If you are actually doing this, think about changing it right away! Because today's customers are very smart, they can easily recognize a sales call and will hang up immediately.<\/span><\/p>\n

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Instead, be more tactful by gathering customer information before calling them.\u00a0You must have at least 5 fields of information:\u00a0<\/strong><\/span><\/p>\n