{"id":6640,"date":"2019-09-11T17:06:24","date_gmt":"2019-09-11T10:06:24","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?p=6640"},"modified":"2019-09-11T17:06:24","modified_gmt":"2019-09-11T10:06:24","slug":"recruitment-kpi","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/knowledge\/recruitment-kpi\/","title":{"rendered":"HOW TO BUILD AND EVALUATE KPIS FOR RECRUITMENT DEPARTMENT STAFF."},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Recruitment is a job that requires a lot of knowledge and professional skills, and it is also one of the jobs that requires strict monitoring and evaluation of performance indicators. In addition to objective and subjective assessments of attitude and expertise, building and applying a correct KPI mechanism is an extremely important task in operating and managing the personnel of this department.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Applying KPIs can help managers know the true capacity of each individual, from the source exploitation, screening, preliminary interview, in-depth interview, to the candidate care process and determining the quality of the recruited person during the working process. From there, make adjustments, suggestions, penalties\/rewards and appropriate management methods.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"font-size: 20pt;\"><strong><span style=\"color: #000000;\">What is KPI?<\/span><\/strong><\/span><\/h2>\n<p><img decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/file.hstatic.net\/1000400311\/file\/180320_text_kpi-25_d816dfae8cf94d5896e65dbbffdaaae2.jpg\" alt=\"recruitment KPI\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">KPI (Abbreviation for: Key Performance Indicator): is a measurement index to evaluate the work efficiency of a department in the enterprise. Depending on each department and each enterprise, there will be different KPI indicators and calculation methods. In addition, although the KPI for each department or individual is different, these indicators must follow the principle\u00a0<strong>SMART<\/strong><\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">S \u2013 Specific: Specific, clear, easy to understand.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">M \u2013 Measurable: Measurable.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">A \u2013 Achievable: Suitable for the staff&#039;s capacity.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">R \u2013 Realistic: Realistic.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">T \u2013 Time bound: Time limit to achieve target.<\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><span style=\"font-size: 20pt;\"><strong><span style=\"color: #000000;\">KPI indicators in recruitment.<\/span><\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Each staff in the recruitment department will have different KPI indicators applied. Recruitment Manager, Admin - Supervisor - Recruitment Specialist will have their own KPIs. Within the scope of this article,<\/span><span style=\"font-weight: 400; font-size: 12pt;\">\u00a0<\/span><span style=\"font-weight: 400; font-size: 12pt;\">Bellsystem24-Vietnam<\/span><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">\u00a0Only provide common KPI indicators that large enterprises often apply to their human resources.<\/span><\/p>\n<p><img decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/file.hstatic.net\/1000400311\/file\/180320_mo_ta_bieu_do_cac_chi_so_trong_tuyen_dung-23__1__eee4a3987aeb4718ba6ee6ce842570df.jpg\" alt=\"How to calculate KPIs for recruitment staff\" \/><\/p>\n<h3><span style=\"font-size: 15pt;\"><strong><span style=\"color: #000000;\">1. KPI for Recruitment Specialist.<\/span><\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Number of channels\/sources (Online, Offline, Referral,..) obtained in a certain period of time. (This index depends on the recruitment needs of each business)<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Number of profiles collected: Total number of candidate profiles collected in a certain period of time (Some businesses can clarify this index by providing indicators on the number of profiles of each exploitation channel)<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Candidate attendance rate for preliminary interviews (usually by phone): An indicator of the recruiter&#039;s ability to exploit appropriate channels and evaluate candidate profiles.<\/span><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 12pt;\"><em><span style=\"color: #000000;\"><strong>Calculation formula =<\/strong>\u00a0(Number of candidates passing the preliminary interview\/total number of applications)*100<\/span><\/em><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Rate of candidates attending formal interviews: An index to assess the preliminary interview skills of personnel.<\/span><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 12pt;\"><em><span style=\"color: #000000;\"><strong>Calculation formula =<\/strong>\u00a0(Number of candidates attending formal interviews\/number of candidates attending preliminary interviews)*100.<\/span><\/em><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Employee engagement rate: An indicator of the recruiter&#039;s overall interviewing, negotiation and persuasion skills.<\/span><\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 12pt;\"><em><span style=\"color: #000000;\"><strong>Calculation formula =<\/strong>\u00a0(Number of employees participating in the interview\/number of candidates officially interviewed)*100.<\/span><\/em><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-size: 12pt;\"><span style=\"color: #000000;\">Employee engagement time after recruitment: A comprehensive and monitoring indicator of the quality of recruited personnel by the recruiter.<\/span><\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 15pt;\"><strong><span style=\"color: #000000;\">2. KPI Admin recruitment department.<\/span><\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Timely reporting of progress as required by superiors.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">All candidate records throughout the recruitment process are backed up and secured.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">All information about channels and recruitment sources is backed up and secured.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 15pt;\"><strong><span style=\"color: #000000;\">3. Recruitment manager KPI.<\/span><\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Minimum number of staff guaranteed according to target.<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 12pt;\"><em><span style=\"font-weight: 400; color: #000000;\"><strong>Calculation formula =<\/strong>\u00a0New human resource targets \u2013 achieved.<\/span><\/em><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Quality of human resources is guaranteed according to the criteria: Determined by the working time of new personnel and the results of capacity assessment.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Recruitment cost\/personnel: Determined by the maximum cost that can be used to recruit one person.<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 12pt;\"><em><span style=\"font-weight: 400; color: #000000;\"><strong>Calculation formula =<\/strong>\u00a0[Total cost approved by the company\/(Marketing cost + Source channel rental cost + Total recruitment department salary)] \/ total number of recruited employees.<\/span><\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Above are important KPI indicators that large enterprises often apply to their recruitment department personnel. These indicators are easily measurable and comply with\u00a0<strong>SMART principle<\/strong>\u00a0in the standard for building KPI sets for businesses. However, depending on the characteristics of each company, these indicators may change.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400; font-size: 12pt; color: #000000;\">Building a KPI set for the recruitment department is an extremely necessary task to monitor, measure and evaluate the performance of this department. At the same time, it is possible to take timely corrective actions and reward\/punish, to ensure the quality of operations is always optimized.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Tuy\u1ec3n d\u1ee5ng l\u00e0 c\u00f4ng vi\u1ec7c mang n\u1eb7ng nh\u1eefng y\u00eau c\u1ea7u v\u1ec1 ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng ngh\u1ec1 v\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":6641,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[91],"class_list":["post-6640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc","tag-tuyen-dung"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CA\u0301CH X\u00c2Y D\u01af\u0323NG VA\u0300 \u0110A\u0301NH GIA\u0301 KPI CHO NH\u00c2N S\u01af\u0323 B\u00d4\u0323 PH\u00c2\u0323N TUY\u00ca\u0309N DU\u0323NG.<\/title>\n<meta name=\"description\" content=\"Vi\u1ec7c \u00e1p d\u1ee5ng b\u1ed9 KPI c\u00f3 th\u1ec3 cho nh\u00e0 qu\u1ea3n l\u00fd bi\u1ebft \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c th\u1ef1c s\u1ef1 c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n, t\u1eeb kh\u00e2u khai th\u00e1c ngu\u1ed3n, s\u00e0n l\u1ecdc, ph\u1ecfng v\u1ea5n s\u01a1 b\u1ed9, ph\u1ecfng v\u1ea5n s\u00e2u, cho \u0111\u1ebfn qu\u00e1 tr\u00ecnh ch\u0103m s\u00f3c \u1ee9ng vi\u00ean v\u00e0 x\u00e1c \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c tuy\u1ec3n trong qu\u00e1 tr\u00ecnh ng\u01b0\u1eddi \u0111\u00f3 l\u00e0m vi\u1ec7c. 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