{"id":6764,"date":"2020-09-12T14:33:00","date_gmt":"2020-09-12T07:33:00","guid":{"rendered":"https:\/\/bellbell24vietnam.vn\/?p=6764"},"modified":"2024-12-10T17:17:33","modified_gmt":"2024-12-10T10:17:33","slug":"6-buoc-xay-dung-kich-ban-noi-chuyen-voi-khach-hang","status":"publish","type":"post","link":"https:\/\/bell24vietnam.vn\/en\/knowledge\/6-buoc-xay-dung-kich-ban-noi-chuyen-voi-khach-hang\/","title":{"rendered":"6 STEPS TO BUILD AN EFFECTIVE TELESALES SCRIPT"},"content":{"rendered":"<p dir=\"ltr\">50% s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o chu\u1ea9n b\u1ecb c\u1ee7a nh\u00e2n vi\u00ean sale. M\u1ed9t k\u1ecbch b\u1ea3n telesale chi ti\u1ebft, r\u00f5 r\u00e0ng l\u00e0 kim ch\u1ec9 nam gi\u00fap nh\u00e2n vi\u00ean sale c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t sale. V\u1eady x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng th\u1ebf n\u00e0o cho khoa h\u1ecdc v\u00e0 hi\u1ec7u qu\u1ea3? H\u00e3y c\u00f9ng Bellsystem24 Vietnam t\u00ecm hi\u1ec3u ngay trong b\u00e0i vi\u1ebft sau \u0111\u00e2y!<\/p>\n<h2 dir=\"ltr\">C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng.<\/h2>\n<h3>B\u01b0\u1edbc 1: N\u1eafm r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m<\/h3>\n<p dir=\"ltr\">Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd c\u1ea7n ph\u1ea3i t\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 ki\u1ebfn th\u1ee9c n\u1ec1n v\u1eefng ch\u1eafc, l\u00e0m b\u01b0\u1edbc \u0111\u00e0 ph\u00e1t tri\u1ec3n cho nh\u1eefng b\u01b0\u1edbc ti\u1ebfp theo. Tr\u01b0\u1edbc h\u1ebft nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n n\u1eafm r\u00f5 s\u1ea3n ph\u1ea9m cung c\u1ea5p v\u00e0 c\u00f3 s\u1ef1 tin t\u01b0\u1edfng tuy\u1ec7t \u0111\u1ed1i s\u1ea3n ph\u1ea9m.<\/p>\n<ul>\n<li dir=\"ltr\">N\u1eafm r\u00f5 v\u1ec1 th\u00f4ng tin s\u1ea3n ph\u1ea9m: T\u00ednh n\u0103ng, c\u00f4ng d\u1ee5ng, m\u00f4 t\u1ea3 chi ti\u1ebft.<\/li>\n<li dir=\"ltr\">N\u1eafm r\u00f5 c\u00e1c \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a s\u1ea3n ph\u1ea9m (USP) so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, nh\u1eefng \u0111i\u1ec3m n\u00e0y l\u00e0 &#8216;v\u0169 kh\u00ed&#8217; gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<blockquote>\n<p dir=\"ltr\">M\u1ed9t sale man chuy\u00ean nghi\u1ec7p l\u00e0 ng\u01b0\u1eddi hi\u1ec3u r\u1ea5t r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m, th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<\/blockquote>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-18649\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2024\/08\/thue-ngoai-nhan-vien-ban-hang.webp\" alt=\"hiring sales staff\" width=\"1693\" height=\"1503\" \/><\/p>\n<h3 dir=\"ltr\">B\u01b0\u1edbc 2: Th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng<\/h3>\n<p dir=\"ltr\">Khi bi\u1ebft \u0111\u01b0\u1ee3c ch\u00e2n dung kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, nh\u00e2n vi\u00ean sale s\u1ebd c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn v\u00e0 giao ti\u1ebfp ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n<h4 dir=\"ltr\"><strong>X\u00e1c \u0111\u1ecbnh ch\u00e2n dung kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau:<\/strong><\/h4>\n<ul>\n<li dir=\"ltr\">H\u1ecd l\u00e0 ai?<\/li>\n<li dir=\"ltr\">H\u1ecd sinh s\u1ed1ng \u1edf \u0111\u00e2u?<\/li>\n<li dir=\"ltr\">Tr\u00ecnh \u0111\u1ed9 h\u1ecdc v\u1ea5n.<\/li>\n<li dir=\"ltr\">Ngh\u1ec1 nghi\u1ec7p, thu nh\u1eadp.<\/li>\n<li>H\u1ecd c\u00f3 \u0111ang quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m n\u00e0o c\u1ee7a doanh nghi\u1ec7p hay ch\u01b0a?<\/li>\n<li dir=\"ltr\">V\u1ea5n \u0111\u1ec1 h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i l\u00e0 g\u00ec? (Pain point)<\/li>\n<li dir=\"ltr\">H\u1ecd th\u01b0\u1eddng quan t\u00e2m \u0111\u1ebfn \u0111i\u1ec1u g\u00ec khi mua h\u00e0ng?<\/li>\n<li dir=\"ltr\">Ai l\u00e0 ng\u01b0\u1eddi c\u00f3 vai tr\u00f2 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u00e0nh vi mua c\u1ee7a h\u1ecd?<\/li>\n<\/ul>\n<p dir=\"ltr\">M\u1ed9t s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng kh\u00e1c nhau, v\u00ec th\u1ebf b\u1ea1n c\u00f3 th\u1ec3 ph\u00e2n lo\u1ea1i \u0111\u1ec3 c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn ph\u00f9 h\u1ee3p cho m\u1ed7i lo\u1ea1i \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n<h4 dir=\"ltr\"><strong>X\u00e1c \u0111\u1ecbnh insight kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n<p dir=\"ltr\">Sau khi x\u00e1c \u0111\u1ecbnh ch\u00e2n dung kh\u00e1ch h\u00e0ng, h\u00e3y \u0111i t\u00ecm insight c\u1ee7a h\u1ecd. V\u1eady insight l\u00e0 g\u00ec?<\/p>\n<blockquote>\n<p dir=\"ltr\"><strong>Insight c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 nh\u1eefng suy ngh\u0129 v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd v\u1ec1 s\u1ea3n ph\u1ea9m, \u0111\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 ni\u1ec1m tin b\u00ean trong kh\u00e1ch h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c khai th\u00e1c. Ch\u1ec9 c\u1ea7n khai th\u00e1c \u0111\u00fang insight, c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng s\u1ebd t\u0103ng \u0111\u00e1ng k\u1ec3.<\/p>\n<\/blockquote>\n<p dir=\"ltr\">C\u00e1c lo\u1ea1i insight kh\u00e1ch h\u00e0ng ph\u1ed5 bi\u1ebfn: Insight v\u1ec1 \u0111\u1ed9ng l\u1ef1c mua h\u00e0ng, insight t\u1ea7n su\u1ea5t s\u1eed d\u1ee5ng, insight c\u1ea3m x\u00fac, insight th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n, insight v\u1ec1 n\u1ed7i \u0111au.<\/p>\n<p dir=\"ltr\"><strong>For example: <\/strong>Ng\u01b0\u1eddi tr\u1ebb ch\u1ecdn th\u01b0\u01a1ng hi\u1ec7u c\u00f3 t\u00ednh &#8220;b\u1ec1n v\u1eefng&#8221; v\u00ec \u0111\u00f3 l\u00e0 xu h\u01b0\u1edbng x\u00e3 h\u1ed9i. Kh\u00e1ch h\u00e0ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c t\u1eeb b\u1ea1n b\u00e8 ho\u1eb7c ng\u01b0\u1eddi n\u1ed5i ti\u1ebfng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n<h2 dir=\"ltr\">B\u01b0\u1edbc 3: Chu\u1ea9n b\u1ecb k\u1ecbch b\u1ea3n chi ti\u1ebft cho m\u1ed7i cu\u1ed9c g\u1ecdi<\/h2>\n<p dir=\"ltr\">T\u1eeb vi\u1ec7c ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng trong b\u01b0\u1edbc 2, nh\u00e2n vi\u00ean telesale c\u1ea7n x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3. X\u00e2y d\u1ef1ng k\u00edch b\u1ea3n t\u1eeb l\u1eddi ch\u00e0o, gi\u1edbi thi\u1ec7u \u0111\u1ebfn nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u00e1t sinh v\u00e0 c\u00e1ch thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng trong t\u1eebng tr\u01b0\u1eddng h\u1ee3p.<\/p>\n<p dir=\"ltr\"><strong>Reference:<\/strong> <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/kich-ban-telesale-bao-hiem\/\">M\u1eabu k\u1ecbch b\u1ea3n telesale b\u1ea3o hi\u1ec3m<\/a><\/span><\/p>\n<h3 dir=\"ltr\">Check list tham kh\u1ea3o \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec3u qu\u1ea3 c\u1ee7a k\u1ecbch b\u1ea3n telesales:<\/h3>\n<ul>\n<li dir=\"ltr\">4 gi\u00e2y \u0111\u1ea7u trong k\u1ecbch b\u1ea3n \u0111\u00f3 c\u00f3 \u0111\u1ee7 g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau hay kh\u00f4ng?<\/li>\n<li dir=\"ltr\">\u0110\u00e3 chu\u1ea9n b\u1ecb \u0111\u1ee7 c\u00e1ch gi\u1ea3i quy\u1ebft cho c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u1eb1m ngo\u00e0i k\u1ecbch b\u1ea3n hay ch\u01b0a?<\/li>\n<li dir=\"ltr\">Ph\u1ea7n gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0 c\u00f3 s\u1ee9c thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng hay kh\u00f4ng?<\/li>\n<li dir=\"ltr\">C\u00f3 th\u1ec3 d\u1eabn d\u1eaft kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c n\u00f3i chuy\u1ec7n hay kh\u00f4ng?<\/li>\n<li dir=\"ltr\">Th\u1eddi gian trung b\u00ecnh m\u1ed7i cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p dir=\"ltr\">M\u1ed7i kh\u00e1ch h\u00e0ng kh\u00e1c nhau s\u1ebd c\u00f3 th\u00e1i \u0111\u1ed9 v\u00e0 c\u00e1ch ph\u1ea3n h\u1ed3i kh\u00e1c nhau \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng, do \u0111\u00f3, chu\u1ea9n b\u1ecb k\u1ecbch b\u1ea3n c\u00e0ng nhi\u1ec1u ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd ph\u00e1t sinh c\u00e0ng t\u1ed1t.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-16571\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2022\/11\/8-buoc-xay-dung-hanh-trinh-trai-nghiem-khach-hang-xuat-sac-5-1024x518-1.webp\" alt=\"call center\" width=\"1024\" height=\"518\" \/><\/p>\n<h2 dir=\"ltr\">B\u01b0\u1edbc 4. Th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi.<\/h2>\n<p dir=\"ltr\">Khi \u0111\u00e3 li\u00ean h\u1ec7 th\u00e0nh c\u00f4ng v\u00e0 kh\u00e1ch h\u00e0ng l\u1eafng nghe b\u1ea1n n\u00f3i chuy\u1ec7n gi\u1edbi thi\u1ec7u v\u1ec1 s\u1ea3n ph\u1ea9m th\u00ec h\u00e3y v\u1ea1ch ra nh\u1eefng \u0111i\u1ec1u gi\u00e1 tr\u1ecb b\u1ea1n s\u1ebd n\u00f3i \u0111\u1ebfn. Con ng\u01b0\u1eddi th\u01b0\u1eddng th\u00edch quan t\u00e2m \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 li\u00ean quan t\u1edbi b\u1ea3n th\u00e2n m\u00ecnh do \u0111\u00f3 b\u1ea1n h\u00e3y \u201cth\u0103m h\u1ecfi\u201d h\u1ecd tr\u01b0\u1edbc v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i m\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c. Sau \u0111\u00f3 kh\u00e9o l\u00e9o gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m s\u1ebd gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u00f3 cho kh\u00e1ch h\u00e0ng th\u1ebf n\u00e0o, \u01b0u \u0111i\u1ec3m c\u1ee7a s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<h2 dir=\"ltr\">B\u01b0\u1edbc 5. Gi\u1ea3i quy\u1ebft c\u00e1c th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2>\n<p dir=\"ltr\">\u0110\u00e2y l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng c\u1ee7a ng\u01b0\u1eddi telesale, \u0111\u1ed1i v\u1edbi m\u1ed7i l\u1eddi ph\u1ea3n b\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00fang ta n\u00ean d\u00f9ng c\u00e1ch ch\u1ee9ng minh v\u00e0 \u0111\u1ec1 c\u1eadp v\u1ea5n \u0111\u1ec1 ng\u01b0\u1ee3c l\u1ea1i v\u1edbi kh\u00e1ch, sau \u0111\u00f3 l\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y c\u1ea7n s\u1ef1 kh\u00f4n kh\u00e9o c\u1ee7a ng\u01b0\u1eddi telesale, \u0111\u00f2i h\u1ecfi ph\u1ea3i n\u1eafm r\u1ea5t r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i th\u1ee7.<\/p>\n<p dir=\"ltr\">H\u00e3y l\u00e0m ch\u1ee7 c\u1ea3m x\u00fac c\u1ee7a b\u1ea1n.<\/p>\n<p dir=\"ltr\"><img decoding=\"async\" class=\"wp-image-19428 size-full aligncenter\" src=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2020\/09\/Nha\u0323\u0302n-die\u0323\u0302n-ca\u0309m-xu\u0301c.png\" alt=\"Emotion recognition\" width=\"800\" height=\"350\" srcset=\"https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2020\/09\/Nha\u0323\u0302n-die\u0323\u0302n-ca\u0309m-xu\u0301c.png 800w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2020\/09\/Nha\u0323\u0302n-die\u0323\u0302n-ca\u0309m-xu\u0301c-300x131.png 300w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2020\/09\/Nha\u0323\u0302n-die\u0323\u0302n-ca\u0309m-xu\u0301c-768x336.png 768w, https:\/\/bell24vietnam.vn\/wp-content\/uploads\/2020\/09\/Nha\u0323\u0302n-die\u0323\u0302n-ca\u0309m-xu\u0301c-18x8.png 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2 dir=\"ltr\">B\u01b0\u1edbc 6: K\u1ebft th\u00fac v\u00e0 thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng<\/h2>\n<p dir=\"ltr\">K\u1ebft th\u00fac cu\u1ed9c n\u00f3i chuy\u1ec7n kh\u00f4ng ch\u1ec9 l\u00e0 ch\u1ed1t \u0111\u01b0\u1ee3c sale m\u00e0 c\u00f2n l\u00e0 thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 cam k\u1ebft nh\u1ea5t \u0111\u1ecbnh. Khi k\u1ebft th\u1ee5c b\u1ea1n \u0111\u1eebng qu\u00ean h\u1eb9n g\u1eb7p l\u1ea1i kh\u00e1ch ho\u1eb7c h\u1ee9a ch\u0103m s\u00f3c, t\u01b0 v\u1ea5n, gi\u00fap \u0111\u1ee1 kh\u00e1ch h\u00e0ng n\u1ebfu h\u1ecd c\u00f3 kh\u00f3 kh\u0103n, n\u00f3i chuy\u1ec7n, k\u1ebft b\u1ea1n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi h\u1ecd.<\/p>\n<p dir=\"ltr\">B\u1ea1n c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh th\u00e0nh ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u kh\u00e1ch h\u00e0ng m\u1edbi (b\u1ea1n b\u00e8) b\u1eb1ng nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c chia s\u1ebb l\u1ee3i \u00edch. T\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 khai th\u00e1c s\u00e2u r\u1ed9ng h\u01a1n t\u1ec7p kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>","protected":false},"excerpt":{"rendered":"<p>50% s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o chu\u1ea9n b\u1ecb c\u1ee7a nh\u00e2n vi\u00ean sale. M\u1ed9t k\u1ecbch [&hellip;]<\/p>","protected":false},"author":1,"featured_media":19428,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[44],"class_list":["post-6764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc","tag-dao-tao"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 B\u01af\u1edaC X\u00c2Y D\u1ef0NG K\u1ecaCH B\u1ea2N B\u00c1N H\u00c0NG QUA \u0110I\u1ec6N THO\u1ea0I HI\u1ec6U QU\u1ea2<\/title>\n<meta name=\"description\" content=\"50% s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o chu\u1ea9n b\u1ecb c\u1ee7a nh\u00e2n vi\u00ean sale. M\u1ed9t k\u1ecbch b\u1ea3n telesale chi ti\u1ebft, r\u00f5 r\u00e0ng l\u00e0 kim ch\u1ec9 nam gi\u00fap nh\u00e2n vi\u00ean sale c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t sale, d\u1ec5 d\u00e0ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u1edf nh\u1eefng b\u01b0\u1edbc ti\u1ebfp theo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bell24vietnam.vn\/en\/knowledge\/6-buoc-xay-dung-kich-ban-noi-chuyen-voi-khach-hang\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 B\u01af\u1edaC X\u00c2Y D\u1ef0NG K\u1ecaCH B\u1ea2N B\u00c1N H\u00c0NG QUA \u0110I\u1ec6N THO\u1ea0I HI\u1ec6U QU\u1ea2\" \/>\n<meta property=\"og:description\" content=\"50% s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o chu\u1ea9n b\u1ecb c\u1ee7a nh\u00e2n vi\u00ean sale. 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