Welcome to BellSystem24 Vietnam
Explore our growth journey, from our first steps to our massive expansion.
JOINT STOCK COMPANY
BELLSYSTEM24 VIETNAM
Bellsystem24 Vietnam (BSV) is one of the leading enterprises in Contact Center and BPO services. We have built a team of experienced staff, always striving to bring values beyond the expectations of our partners.
BSV constantly innovates and thinks to maximize customer satisfaction through high-value services, combining the quintessence of Japan and Vietnam.
Acting as a dedicated messenger, BSV carries the partner's message to the end user with all our heart. To achieve this, we always listen carefully to every voice from employees, partners to end users, and strive to bring happiness to everyone.
Confident as a pioneer and leader in providing optimized solutions for processes, people, and technology in Vietnam, BSV constantly moves forward to conquer absolute customer satisfaction.
- Company name: BELLSYSTEM24 VIETNAM INC. (BSV)
- Representative: Izumi Matsumoto
- Head office: K floor, CT2 building, Yen Hoa Parkview, 03 Vu Pham Ham, Cau Giay, Hanoi
- Number of offices: 12
- Number of employees: 3491
SHAREHOLDERS
Bellsystem24 Japan
Leading unit in Japan with over 40 years of experience in the BPO field, providing comprehensive technology and human resources solutions for global brands.
TOPPAN Holdings Inc
A leading provider of integrated, sustainable solutions, in areas including printing, communications, security, packaging, decorative materials, electronics and digital transformation.
18 YEARS EXPERIENCE IN THE INDUSTRY
2006
- Establishment of Hoa Sao Company
- 1 facility, 30 employees
2012
- Develop 6 facilities
- Reached 2300 employees
2016
- Start Offshore Business Japanese
2017
- Transfer of shares, change of company name to Bellsystem24-HoaSao
- The company develops and installs the Telehub Contact Center system itself.
- 10 businesses, 3000 employees
2022
- 12 businesses
- Promote Offshore Business in Japanese and Worldwide
2023
- Bellsystem24 Group and Toppan Holdings Inc. acquired the company, officially changing it to Bellsystem24 Vietnam
EVERY VOICE MATTERS
Our Mission
Bellsystem24 Vietnam builds social prosperity through innovation and connection
5 CORE VALUES
The Power of Dialogue
Diversity
Uniqueness
For social prosperity
Committed to Success
Committed to Success
At BellSystem24 Vietnam, our journey is driven by creativity, dedication and passion to provide top-notch customer care solutions. Join us in conquering new heights and delivering superior value to our partners and customers.
Our Mission
Bellsystem24 Vietnam builds social prosperity through innovation and connection
5 CORE VALUES
PARTNER
Dedicated, flexible and innovative
Dedicated, flexible and constantly innovative 0 Years of operation 0 Branches 0 Partners 0 Staff
About BELLSYSTEM24VIETNAM (BELL24VN INC.)
Constantly evolving
BELLSYSTEM24 VIETNAM JOINT STOCK COMPANY (BELL24VN Inc.) is expected to become a global company in Contact Center & BPO. 100% shares of the company belong to Japanese companies Bellsystem24, Bellsystem24 Holdings and TOPPAN INC. We are always pioneers and leaders in providing optimized solutions in terms of processes, people, and technology to help businesses keep up with the times and grow sustainably.Milestone
5 values that make up BSV people
The Power of Dialogue
Uniqueness
Diversity
Committed to Success
For social prosperity
BSV's culture is built on kindness, humanity, and great people.
Cultural environmentTogether for development
Ms. Vu Bao Chau General Motors Vietnam During more than 10 years of cooperation, BELL24VN has always met Viettel's service quality requirements. In addition, the project has always operated very stably. During the time Viettel deployed the first 4G project in Vietnam, BSV accompanied and supported us a lot.
Mr. Nong Chi Thang Viettel Telecom Thanks to BELL24VN, our business situation has become much more effective. PVI has reached more customers and sold more products through the Outbound channel.
Ms. Hanh Luong PVI Insurance 