EVERY VOICE MATTERS
Founded in 1982 and leading Vietnamese market since 2006, we are proud to deliver the top-notch solutions with high agility
BPO
Data entry, Helpdesk, imaging solution … everything you need to save costs and focus on important functions
Contact Center
Surpassing customer expectations and offering deeply positive experiences at all customer touchpoints for all business models.
Market research & Fieldwork
Prepare for an impeccable market entry and valuable insights into Vietnam
Omnichannel
Integrating all channels to enhance CX, strengthen customer relationships, and add value to your business
Training
Taylormade different courses to help your team improve skills, knowledge, competencies, and techniques to maximize sales success.
Staffing
Providing excellent personnel in different industries and fields to help you solve HR issues quickly
WHY BELLSYSTEM24 VIETNAM INC.?
18 years
Experiences and accumulate knowledge
4000+
Dedicated experts in the region
200+
Dedicated experts in the Local and international clients
100%
Quality assurance, security and committed results
24/7/365
Operations and support
18
Processing languages
EXPERIENCE IN VARIOUS INDUSTRIES
Insurance
Ecommerce
Retail
Tourist
Banking
F&B
Telecommunications
Aviation
Health care
Medicine
Logistics
Automobile
Real estate
Manufacturing
Government
IS 581337 / ISO 27001
“Provision of CRM, BPO solution service, CRO service / Design, development, operation, maintenance of the system related to CRM, BPO solution service, CRO service / Recruitment of Agents and labor management”
IS 735176/ ISO 9001
“Provision of the following services related to pharmaceutical-related business at Bunkyo, Saitama, Osaka No. 2 and Fukuoka No. 4 Solution Centers: Central registration business, emergency contact reception business, allocation-related business, medical information service business”
Introduce
18 years of experience in the industry, with a team of highly qualified staff
Cultural environment
Built on kindness, humanity and great staff
Differentiation value
Always listen, dialogue to understand and act towards success
Case study
Deployed 200+ projects for leading brands across multiple industries
ECOSYSTEM SERVICES - PRODUCTS
Contact Center Operations
- Customer care (End-user, B2C, B2B)
- Order processing
- Processing reservations, bookings
- Telemarketing, telesales
- Generate potential leads
- Survey, verification
BPO
- Content Moderation
- Data entry and processing
- Helpdesk
- AI Training
- Field force
- Back-office
Research and survey
- Market research
- Mystery Shoppers
Other support services
- Contact center system
- CRM System
- AI Applications
- Recruitment and training of personnel
CONTACT CENTER
CONTACT CENTER
COMBINATION BPO SERVICES
COMBINATION BPO SERVICES
STUDY SURVEY
STUDY SURVEY
SERVICES SUPPORT
SERVICES SUPPORT
ECOSYSTEM SERVICES - PRODUCTS
RESEARCH, SURVEY
RESEARCH, SURVEY
- Mystery client
BRANCH
- Finance, Banking
- Insurance
- E-commerce & retail
- F&B
- Logistics
- Tourism
- Beauty, spa
- Air
- Medical
- Pharmaceuticals
- Real estate
- Telecommunications
- Television
- Automobile
- Public project
OUR PARTNERS
We are always proud of 4 distinct values
Advanced solutions
Quality human resources
Leading Technology
Optimal efficiency
Providing the perfect set of solutions to help businesses
# Increase customer experience Increase customer loyalty Optimize business processes Boost revenue See solutionThe perfect solution
- Enhance customer & employee experience
- Increase customer loyalty
- Optimize business processes
- Drive revenue & digital transformation
Service – Product Ecosystem
Closely follow the specific needs of the business
Help businesses have an objective and accurate view of service quality, processes and human resource quality. See more → Headhunt and Full Recruitment Recruitment platform vieclamvanphong.vnCourses
Solution: LMS System
Text-to-speech & speech-to-text
Typical case studyWhat field are you interested in?
Our partners
Application solution?
to optimize resources, create superior competitive advantagesShare your needs in the way you want.
Fill out the form Hotline
Career development?
Work in a youthful, humane and creative environmentSee available jobs for you at BELLSYSTEM24 VIETNAM.
Current positions