EVERY VOICE MATTERS
Founded in 1982 and leading Vietnamese market since 2006, we are proud to deliver the top-notch solutions with high agility
Content Moderation (Text, Video, Audio…)
Data entry, Helpdesk, imaging solution … everything you need to save costs and focus on important functions
Contact Center
Surpassing customer expectations and offering deeply positive experiences at all customer touchpoints for all business models.
Market research & Fieldwork
Prepare for an impeccable market entry and valuable insights into Vietnam
Omnichannel
Integrating all channels to enhance CX, strengthen customer relationships, and add value to your business
Training
Taylormade different courses to help your team improve skills, knowledge, competencies, and techniques to maximize sales success.
Staffing
Providing excellent personnel in different industries and fields to help you solve HR issues quickly
WHY BELLSYSTEM24 VIETNAM INC.?
18 years
Experiences and accumulate knowledge
4000+
Dedicated experts in the region
200+
Dedicated experts in the Local and international clients
100%
Quality assurance, security and committed results
24/7/365
Operations and support
18
Processing languages
EXPERIENCE IN VARIOUS INDUSTRIES
Insurance
Ecommerce
Retail
Tourist
Banking
Food & Beverage
Telecommunications
Aviation
Health care
Medicine
Logistics
Automotive
Real estate
Manufacturing
Government
IS 581337 / ISO 27001
“Provision of CRM, BPO solution service, CRO service / Design, development, operation, maintenance of the system related to CRM, BPO solution service, CRO service / Recruitment of Agents and labor management”
IS 735176/ ISO 9001
“Provision of the following services related to pharmaceutical-related business at Bunkyo, Saitama, Osaka No. 2 and Fukuoka No. 4 Solution Centers: Central registration business, emergency contact reception business, allocation-related business, medical information service business”
About us
18 years of experience in the industry, with a team of highly qualified staff
Our Culture
Built on kindness, humanity, and an exceptional workforce
Our Unique Value
We listen, engage in dialogue, and take action toward success
Case Studies
200+ projects delivered for leading brands across various industries
SERVICE & PRODUCT ECOSYSTEM
Contact Center Operations (Core Services)
- Customer support for end-users, B2C, and B2B clients
- Order processing
- Reservation & booking management
- Telemarketing & telesales
- Lead generation
- Surveys & verification
Content Moderation (Text, Video, Audio…)
- Content Moderation
- Data processing: data entry, data cleansing, etc.
- Helpdesk
- AI Trainer
- Field force
- Back-office
Research & Survey Services
- Market research
- Mystery shopping
Other support services
- Contact center system
- CRM System
- AI Applications
- Recruitment, training & workforce allocation
CONTACT CENTER
CONTACT CENTER
BPO SERVICES
BPO SERVICES
RESEARCH & SURVEY
RESEARCH & SURVEY
SUPPORT SERVICES
SUPPORT SERVICES
SERVICE & PRODUCT ECOSYSTEM
RESEARCH & SURVEY
RESEARCH & SURVEY
- Mystery shopping
INDUSTRIES
- Finance, Banking
- Insurance
- E-commerce & retail
- Food & Beverage
- Logistics
- Travel
- Beauty, spa
- Aviation
- Healthcare
- Pharmaceuticals
- Real Estate
- Telecommunications
- Broadcasting & Media
- Automotive
- Public Sector Projects
Our Partners
