EVERY VOICE MATTERS
Founded in 1982 and leading Vietnamese market since 2006,
we are proud to deliver the top-notch solutions with high agility
BPO
Data entry, Helpdesk, imaging solution … everything you need to save costs and focus on important functions
Contact Center
Surpassing customer expectations and offering deeply positive experiences at all customer touchpoints for all business models.
Market research & Fieldwork
Prepare for an impeccable market entry and valuable insights into Vietnam
Omnichannel
Integrating all channels to enhance CX, strengthen customer relationships, and add value to your business
Training
Taylormade different courses to help your team improve skills, knowledge, competencies, and techniques to maximize sales success.
Staffing
Providing excellent personnel in different industries and fields to help you solve HR issues quickly
WHY BELLSYSTEM24 VIETNAM INC.?
18 years
Experiences and accumulate knowledge
4000+
Dedicated experts in the region
200+
Dedicated experts in the Local and international clients
100%
Quality assurance, security and committed results
24/7/365
Operations and support
18
Processing languages
EXPERIENCE IN VARIOUS INDUSTRIES
Insurance
Ecommerce
Retail
Tourist
Banking
F&B
Telecommunications
Aviation
Health care
Medicine
Logistics
Automobile
Real estate
Manufacturing
Government
IS 581337 / ISO 27001
“Provision of CRM, BPO solution service, CRO service / Design, development, operation, maintenance of the system related to CRM, BPO solution service, CRO service / Recruitment of Agents and labor management”
IS 735176/ ISO 9001
“Provision of the following services related to pharmaceutical-related business at Bunkyo, Saitama, Osaka No. 2 and Fukuoka No. 4 Solution Centers: Central registration business, emergency contact reception business, allocation-related business, medical information service business”
Introduce
18 years of experience in the industry, with a team of highly qualified staff
Cultural environment
Built on kindness, humanity and great staff
Differentiation value
Always listen, dialogue to understand and act towards success
Case study
Deployed 200+ projects for leading brands across multiple industries
ECOSYSTEM
SERVICES - PRODUCTS
Contact Center Operations
- Customer care (End-user, B2C, B2B)
- Order processing
- Processing reservations, bookings
- Telemarketing, telesales
- Generate potential leads
- Survey, verification
BPO
- Content Moderation
- Data entry and processing
- Helpdesk
- AI Training
- Field force
- Back-office
Research and survey
- Market research
- Mystery Shoppers
Other support services
- Contact center system
- CRM System
- AI Applications
- Recruitment and training of personnel
CONTACT CENTER
CONTACT CENTER
COMBINATION
BPO SERVICES
COMBINATION
BPO SERVICES
STUDY
SURVEY
STUDY
SURVEY
SERVICES
SUPPORT
SERVICES
SUPPORT
ECOSYSTEM
SERVICES - PRODUCTS
RESEARCH, SURVEY
RESEARCH, SURVEY
- Mystery client
BRANCH
- Finance, Banking
- Insurance
- E-commerce & retail
- F&B
- Logistics
- Tourism
- Beauty, spa
- Air
- Medical
- Pharmaceuticals
- Real estate
- Telecommunications
- Television
- Automobile
- Public project
