Last April, BELLSYSTEM24 VIETNAM officially became a member of Bellsystem24 and TOPPAN INC., inheriting the strengths of technology, human resources and operational quality from both companies. The following article will provide an overview of the Japanese companies Bellsystem24 and TOPPAN INC. – 2 shareholders of BELLSYSTEM24 VIETNAM.
Bellsystem24 – Japan's largest company in Contact Center and BPO
Established in 1982, Bellsystem24 is the largest company in Japan in the field of providing Telemarketing, Call Center, CRO, CRM, data and cloud services, entertainment and media solutions and human resource supply. Bellsystem24 provides Contact Center and CRM tailor-made solutions with superior quality and the most optimal cost in Japan and in the region.
With over 30,000 employees, Bellsystem24 is conducting over 500 million interactions each year with customers of thousands of partners in and outside the Japanese market. Revenue as of February 2022 reached 146,479 million yen.
Bellsystem24 plays a vital role in driving global economic growth. The company creates thousands of jobs and partners with thousands of businesses worldwide. Bellsystem24 products and services have helped increase productivity and create new business opportunities for businesses worldwide.
With a creative vision, placing people at the center of development, Bellsystem24 is a pioneer in Contact Center services in Japan. With its pioneering position for over 40 years, Bellsystem24 has created many connecting values between companies and consumers.
Currently, following the development of technology, Bellsystem24 is focusing on researching and developing the application of artificial intelligence to its products and services, digitizing call centers. However, Bellsystem24 always considers people to play a core role in communication between partner companies and consumers, technology plays a supporting role in that work. Bellsystem24 has been working day and night to promote and create many new values for the connection between companies and consumers, realizing the goal of becoming a global company in the field of Contact Center and BPO.
TOPPAN – the global leader in digital transformation and sustainable development solutions
Founded in 1900, TOPPAN is a billion-dollar company, a global leader in digital transformation and sustainable transformation solutions. TOPPAN operates and develops in areas including: printing technology, marketing - communication, security, packaging, decorative materials and electronics. The company currently has over 54,000 employees, headquartered in Tokyo, Japan, with offices spread around the world from the Middle East, Asia, Europe to North and South America.
During more than a century of development, TOPPAN has brought itself many achievements: Member of Dow Jones Sustainability World Index - Global ranking of 10% companies out of 2,500 companies with activities on sustainable development and environmental protection; achieved Guinness record for the world's smallest book (0.74×0.75mm)...
TOPPAN is a technology group with a long-term vision and continuous innovation to meet the needs of customers and the market. The group is highly regarded for its business ethics, commitment to ethical principles, and creation of sustainable value for society.
Inheriting the strengths of technology, human resources and operational quality from both companies, BELLSYSTEM24 VIETNAM is confident in providing Contact Center and CRM tailor-made solutions with superior quality and the most optimal cost in the region. In the near future, BELLSYSTEM24 VIETNAM is expected to become a global company in Contact Center and BPO, serving a large number of domestic and international business customers.
