SERVICE
CONTACT CENTER

With 18 years of operation and experience operating 200+ successful projects for leading brands.

CUSTOMIZED PROFESSIONAL SOLUTIONS

We provide comprehensive Contact Center services from consulting, planning, operating, and developing related IT systems.

Help businesses remove obstacles in standardization, increase call center quality, thereby optimizing resources and costs.

SOLUTION

Provide comprehensive solutions throughout the pre-, during- and post-sales process. Create an experience that exceeds expectations for end customers.

INBOUND

OUTBOUND

WHY CHOOSE OUTSOURCING CONTACT CENTER AT BSV?

Tailored solutions

Consulting and implementing switchboards according to the specific needs of the business

Fast Deployment

Have a team of professional, carefully selected and well-trained operators

Flexible

Increase or decrease the number of employees from time to time

Cost savings

Office costs, facilities, systems, recruitment and training costs

Committed to efficiency

Each project will have specific SOP, KPI, SLAs (Customer Service), Productivity (Sales) commitment set up.

One-stop partner

In addition to Contact Center, BSV also has other strong services to provide when partners request.

The difference

Why choose outsourcing?
Contact center at BSV?

Tailored solutions

Consulting and implementing switchboards according to the specific needs of the business

Fast Deployment

Have a team of professional, carefully selected and well-trained operators

Flexible

Increase or decrease the number of employees from time to time

Cost savings

Office costs, facilities, systems, recruitment and training costs

Committed to efficiency

Each project will have specific SOP, KPI, SLAs (Customer Service), Productivity (Sales) commitment set up.

One-stop partner

In addition to Contact Center, BSV also has strong services to provide when partners request.

Why choose outsourcing?
Contact center at BSV?

Tailored solutions

Consulting and implementing switchboards according to the specific needs of the business

Fast Deployment

Have a team of professional, carefully selected and well-trained operators

Flexible

Increase or decrease the number of employees from time to time

Cost savings

Office costs, facilities, systems, recruitment and training costs

Committed to efficiency

Each project will have specific SOP, KPI, SLAs (Customer Service), Productivity (Sales) commitment set up.

One-stop partner

In addition to Contact Center, BSV also has strong services to provide when partners request.

The difference

CASE STUDY

Contributing to the success of over 200 brands. We always listen carefully
Every voice from partners to end users, striving to bring happiness to everyone.