SUPPORT SERVICES
Customer service and sales training solutions for businesses. Distilled from extensive experience and the world's best knowledge.
Build CRM on demand. Deploy and integrate CRM platforms such as: Salesforce, Zendesk, Oracle, Dynamic (Microsoft)
Experience in deploying and customizing Omni-channel Contact center systems: Cisco, Avaya, PBX Cloud, 3CX, Asterisk…
Integrate AI to automate customer interactions in some cases, helping to optimize resources.
Mass recruitment. Scientific candidate selection and screening process, application of profile management software
SERVICES
SUPPORT
BSV owns a diverse ecosystem of products and services that help businesses increase customer experience and business results.
SUPPORT SERVICES
BSV owns a diverse ecosystem of products and services that help businesses increase customer experience and business results.
Contact Center System
- Omni-channel solution: Multi-channel interaction and customer journey information integration
- Chatbot and automation solutions from Intumit (Taiwan), Ekubot (Japan) and many other providers
- Experience in deploying global Contact Center platforms: Cisco, Avaya, PBX Cloud, 3CX, Asterisk…
- Customized Contact Center system solution by highly skilled engineers at BSV
CRM System
- Smart CRM: Store and analyze information, interaction journey
- Optimize sales processes, care and improve customer experience
- Detailed analysis reports, automatically updated continuously
- Experience in deploying and integrating CRM platforms such as: Salesforce, Zendesk, Oracle, Dynamic (Microsoft)
AI Applications
- AI Contact Center: Intelligent Call Automation
- Chatbot: Respond and support to frequently asked questions quickly and accurately
- Automated survey and reporting platform
Recruitment and Training
- Cooperate with more than 300 universities, colleges, vocational schools... easy to recruit mass
- Scientific candidate selection and exploitation process, application of profile management software
- The content of the training courses is distilled from operational implementation experience and the world's quintessential knowledge foundations.
- Closely follow the practical needs of the business
