TEXT-TO-SPEECH SERVICES
- Highly accurate Vietnamese text-to-speech conversion service
- Optimize the ability to automate customer communication processes
Text-to-speech is a term used to describe a computer program that can recognize characters, words, and phrases from text (or programming language) and convert them into spoken words with similar meaning.
Some popular applications
Query customer information
Information Security
Query customer information
Integrate with Voicebot (Automated Voice Interaction Robot) and chatbot (Automated Interaction Robot) technology to retrieve customer information queries from data read and understood by bots without human involvement.
✅ Personal information query
✅ Credit card balance inquiry
✅ Order/delivery information
✅ Answer FAQ, …
Information Security
Automated identity authentication without human involvement. Incorporates Voice biometrics technology
✅ Access personal data
✅ Legal data retrieval
✅ Change security code,…
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Improve service quality
Customers will be more satisfied when all information is answered quickly and accurately.
Automation
Reduce manual workload through automation. Human resources can focus on specialized tasks.
Information Security
Absolute safety with security based on the correspondence between the information provided and system data.
Bell24 Vietnam is the leading unit in Vietnam in pioneering the development of Speech-to-Text technology and applying it to Call Center switchboards.
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High precision and rich selection
Applying speech synthesis technology and Deep Learning technology, Bell24 Vietnam's text-to-speech (TTS) service allows natural speech synthesis with a wide range of voice options (male/female) and phonetics (Northern, Central, Southern). The application has full encoding and format conversion features of an international standard automatic switchboard. Supporting businesses to improve operational efficiency and move towards self-service.
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Multi-processing
Input data can be soft files in text format or even images. You can connect to other software via API to download files. Easy integration on any system, on many different applications and devices.
Flexible, responsive
Build quickly and customize to your business needs. With a new language, it only takes 20-30 hours of labeled data to train a model for a new accent.
Cost optimization
With more than 16 years of experience leading the outsourcing industry, along with a commitment to accompany and provide in-depth support 24/7/365, businesses will have the best cost and resource optimization plan from Bell24 Vietnam.
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