Blog

Blog (Eng)
The change in customer experience and its impact to travel industry
Challenges in the modern travel industry The travel sector – formed from a network of travel agencies and many suppliers

Blog (Eng)
Effective customer reactivation through Telesales
The probability of selling to an existing customer is 60 – 70%, while to a new one is just 5-20%.

Blog (Eng)
Strengths of Vietnam’s BPO services
BPO is definitely not new in the world of business solutions. By definition, this is a way to subcontract a