Job Description
- Participate in developing and managing network systems, servers, firewalls... operating, researching, developing, applying security technology, information security to the company's systems.
- Build technical solutions, network infrastructure, call center technology infrastructure to serve the implementation of projects providing the Company's Call center services to customers.
- Administer and monitor system operations: Server, router, switch, firewall, IDS, IPS,…
- Manage and exploit performance monitoring and incident alerting tools
- Operate and monitor compliance of security policy system
- Operate and ensure the operation of LAN, WAN, wifi networks
- Perform backup of router, switch, firewall configurations
- Report and resolve issues arising within the scope of assigned work
- Configure network connectivity policies and security information as required by relevant departments
- Manage the allocation and usage of network resources, IP addresses, VLANs… to optimize operations
- Deploy, upgrade, expand, replace network devices, routers, switches, firewalls
- Report and perform other tasks as required by superiors & Board of Directors
Request
- Degree: University or higher. Major: IT, software technology, Telecommunications/Mathematics - Information Technology.
- Minimum 2 years experience in a similar position
- Have network certifications like CCNA/CCNP
- Security certifications like CEH, CCSP (study or in progress)
- Knowledge of Windows, Linux, VoIP, Virtualization, VDI-Thin Client systems
- Have experience and knowledge of network security.
- Ability to troubleshoot problems clearly and concisely.
- Ability to design, draw physical diagrams, network logic well.
- Ability to configure, monitor, and operate different types of Network devices such as: Firewall, Router, L2/L3 Switch, Wifi Controller, Voice Gateway... (priority given to experience with Cisco/Fortigate/Unified devices)
- Have the spirit of learning and long-term commitment.
Welfare policy
- Income: 12 - 18 million/month
- Friendly and flexible working environment, promoting initiative and creativity
- Enjoy social insurance, health insurance, and other benefits of the Company.
- Outstanding candidates have the opportunity to become key personnel of the Company.
- Work in the number 1 environment in Vietnam in the field of Contact Center & BPO
- Opportunity to learn and work directly with senior Japanese and Vietnamese managers.
- Opportunity to develop specialized expertise in managing Customer Service projects
- Opportunity to advance to senior management positions at Bellsytem24-Vietnam and become key personnel of the Company.
Work location
- Working location: 3rd Floor, Trung Yen 1 Building, No. 1A Vu Pham Ham, Cau Giay, Hanoi
Working time
- Working hours: 8:00 am - 5:00 pm from Monday to Friday; 8:00 am - 4:00 pm on Saturday (Only work on Saturday, week 1 and week 3 of a month)
Contact
- Interested candidates please send CV to email with subject "Position applied for_Full name"
- Email: hr@bell24vietnam.vn
- Contact Phone/Zalo: 038.778. 5511 (Ms. Linh - Recruitment specialist for BO block)
