Vietnam is the ideal destination
for BPO services

Low labor costs

Outsourcing costs in Vietnam are significantly lower than in other countries in the region.

Abundant and high-quality workforce

Vietnam has a young, enthusiastic, and well-educated workforce. The country is in its demographic dividend period.
Vietnam has reached a population of 100 million while maintaining a stable replacement fertility rate for 22 consecutive years. It is the only country with a population development strategy ensuring replacement fertility rates until 2030.
20.8 million people working in the service sector (2024)

Multilingual

Policies encourage the improvement of foreign language proficiency, especially English.
Meeting communication standards across channels: Voice, chat, email, text input…

Favorable business environment

A stable political and economic environment that supports business growth

The Vietnamese government has implemented various policies to attract foreign investment in the BPO sector, particularly tax incentives.

Vietnam is among the top 20 countries attracting the most FDI globally and has become a reliable and efficient investment destination for foreign investors (UNCTAD), with notable examples including Nvidia, Apple, Samsung, Intel, Toyota, and Foxconn….

Vietnam’s outsourcing market is rapidly growing

Thanks to government incentives and a favorable business environment for foreign investment, Vietnam is emerging as an attractive outsourcing destination with strong growth potential in the future.

According to Statista’s forecast, by 2025, Vietnam’s outsourcing market is expected to reach nearly $698 million, with an annual growth rate of 16.38% from 2024 to 2028.

Bellsystem24 Vietnam is a leading company in Vietnam
providing contact center and BPO services

18 years

years of industry experience

Over 40 years

of operational expertise from Japan

Executed 200+ projects

for top brands across various industries worldwide

4000+

employees across Vietnam

Strategic geographical location

Located in Southeast Asia, Vietnam’s time zone aligns well with major markets in the Americas, Europe, and Asia.
Vietnam is the heart of Southeast Asia, situated in one of the world’s most dynamic economic regions, serving as a bridge between China and the rest of ASEAN..