Tailored Call Center according to business needs
SOLUTION
Xây dựng tổng đài Call center dựa trên mục tiêu và yêu cầu đối tác. Lấy khách hàng làm trọng tâm để lên kế hoạch tiếp cận, nhằm nâng cao hiệu quả kinh doanh và trải nghiệm khách hàng vượt trội.
- Multi-channel customer care
- Reception, technical guidance
- Receive and process orders
- Accepting reservations
- Telesales, telemarketing
- Reminder of fees and debts
- Set up an appointment by phone
- Solutions on demand
Different value when renting Call Center at BSV
Tailored solutions
Consulting and implementing call center switchboard according to the specific needs of the business
Fast Deployment
Immediately have a team of professional call centers, carefully selected and trained
Flexible
Increase or decrease the number of employees from time to time
Cost savings
Office costs, facilities, systems, recruitment and training costs
Committed to efficiency
Each project will have specific SOP, KPI, SLAs (Customer Service), Productivity (Sales) commitment set up.
One-stop partner
Ngoài dịch vụ Call Center, BSV còn có các dịch vụ thế mạnh khác để cung cấp khi đối tác yêu cầu
The difference
- # Cost Optimization
- # Tailored
- # Automation
- # System customization
- # Continuous Improvement
- # Fast Adaptation
- # 24/7 Operation
- # Multilingual
CASE STUDY
Every voice from partners to end users, striving to bring happiness to everyone.
PARTNER
CALL CENTER SOLUTIONS FOR VARIOUS FIELDS
- Finance, Banking
- Insurance
- E-commerce & retail
- Food & Beverage
- Logistics
- Travel
- Beauty, spa
- Aviation
- Healthcare
- Pharmaceuticals
- Real Estate
- Telecommunications
- Broadcasting & Media
- Automotive
- Public Sector Projects
TURN CALL CENTER INTO A CUSTOMER BRIDGE AND ENHANCE COMPETITIVE ADVANTAGE
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