SERVICE
CALL CENTER

With 18 years of operation and experience operating 200+ successful projects for leading brands.

Call Center là tổng đài của doanh nghiệp, có khả năng tiếp nhận, xử lý và thực hiện nhiều cuộc gọi đồng thời, thường được dùng để thực hiện các hoạt động chăm sóc khách hàng, bán hàng. Nó có thể xem là kênh giao tiếp quan trọng giữa khách hàng và doanh nghiệp.

Tailored Call Center according to business needs

SOLUTION

Build a call center based on partner goals and requirements. Focus on customers to plan approaches to improve business efficiency and provide superior customer experience.

INBOUND

OUTBOUND

Different value when renting Call Center at BSV

Tailored solutions

Consulting and implementing call center switchboard according to the specific needs of the business

Fast Deployment

Immediately have a team of professional call centers, carefully selected and trained

Flexible

Increase or decrease the number of employees from time to time

Cost savings

Office costs, facilities, systems, recruitment and training costs

Committed to efficiency

Each project will have specific SOP, KPI, SLAs (Customer Service), Productivity (Sales) commitment set up.

One-stop partner

Ngoài dịch vụ Call Center, BSV còn có các dịch vụ thế mạnh khác để cung cấp khi đối tác yêu cầu

The difference

CASE STUDY

Contributing to the success of over 200 brands. We always listen carefully
Every voice from partners to end users, striving to bring happiness to everyone.