Field force, also known as field personnel, are employees who work directly at locations outside the company office. They may be sales representatives, market researchers, quality inspectors, installation and maintenance technicians, or individuals conducting direct marketing activities with customers.
The field force acts as a bridge between the company and the market, while also being the ones who directly implement the company's business strategies.
Professional Field Force Rental Services
With a solid foundation in mass recruitment and training, and partnerships with over 300 universities and colleges nationwide, Bellsystem24 Vietnam's Field Force service provides partners with rapid solutions. Each employee is professionally trained to ensure the highest quality of operations.
Types of field force services provided
Field sales representative
Includes sales staff at retail outlets, supermarkets, or those who directly approach customers at home. Field staff are responsible for introducing products, advising customers, and conducting sales transactions.
- Sales staff at retail outlets, booths, and showrooms
- Professional customer service and support
Agent Care Representative
Responsible for maintaining and developing relationships with agents and distributors of the company's products. They serve as the link between the company and the downstream sales system.
- Approach potential sellers and expand the dealer network.
- Provide direct care and support to agents during the cooperation process.
Promotional staff, PG
PG (Promotion Girl) and PB (Promotion Boy) are direct marketing staff at points of sale or events. They are attractive and articulate, and their main tasks are to attract attention, introduce products, and stimulate on-the-spot purchases.
- Event organization, roadshows, sampling
- Distribute flyers and brochures at crowded locations
- Direct brand and product promotion
Quality control and evaluation staff
Check service quality at points of sale, evaluate partner compliance with standards, and ensure products are displayed and sold in accordance with regulations.
- Audit sales points according to company standards
- Check partner/distributor compliance
- Ensure brand image is maintained
Market research and survey staff
Provide staff specialized in conducting customer opinion surveys, gathering market information, evaluating competitors, and analyzing consumer trends.
- Collect customer and competitor data
- Market trend and consumer behavior analysis
- Detailed reports with valuable insights
Benefits of hiring Bellsystem24 Vietnam's field force
As the leading BPO provider in Vietnam since 2006, having successfully delivered over 200 projects for numerous brands, we bring Field Force solution "Flexible customization" to help partners:
Significant cost savings
Instead of having to invest heavily in recruiting, training, and maintaining a permanent staff, businesses can save up to 30-40% in personnel costs by choosing field force outsourcing services. Businesses only need to pay for the actual time used, without having to worry about additional costs such as insurance, benefits, or training expenses.
Committed to efficiency
Each project will have specific SOPs and KPIs established to ensure that the project objectives are met.
Flexible in scale and time
The demand for field personnel is often cyclical and fluctuates depending on each campaign and business season. Our services allow businesses to easily adjust the size of their workforce according to actual needs, from a few people to hundreds of employees, and from a few days to a whole year.
High expertise and practical experience
Bellsystem24 Vietnam always has a team of well-trained staff with practical experience in various fields. This allows businesses to access high-quality human resources right from the start, without the need for training time as with new hires.
Wide range of operations
Nationwide coverage network, deployable across all provinces and cities in Vietnam.
Focus on core business activities
Businesses can focus all their resources on core business activities such as product development, strategy building, or market expansion.
Choosing the right reputable and professional service provider is key to helping businesses maximize the potential of the field force model, thereby achieving their business goals in the most effective way possible.
