Job Description
- Receive requests directly from the Merchant group and assist Merchants in updating information about their stores, menu images, product prices, promotions, store opening and closing times, etc., on the Gojek app, Gofood section.
- Strictly comply with system standards, rules, and formats.
- Work directly with other departments (Sales Operations/Business Development, etc.) to resolve seller inquiries.
Request
- Careful, meticulous, able to handle pressure
- No experience required. Candidates with experience in customer service and data entry.
- Good computer skills, typing speed of 60-90 words per minute
- Work full-time, not affected by class schedules or other part-time jobs
Welfare policy
- Base salary of 5.5 million + 700,000 KPI
- Sign an employment contract and receive a salary increase after 6 months of work.
- Working equipment provided.
- Trained in service knowledge and skills systematically and completely.
- Enjoy insurance, holidays, and other policies according to the law when becoming an official employee.
- Participate in team-building activities, social activities, arts, sports, birthday parties and company trips
- Great opportunity to be promoted to Team Lead/Operation member positions (such as Quality Assurance, Administrator) after 6 months (or sooner depending on ability).
Work location
- GOJEK HEADQUARTERS: 360A Ben Van Don Street, Ward 1, District 4, Ho Chi Minh City.
Working time
- Work rotating shifts, off any one day per week
- Session 1: 6:00 AM – 3:00 PM
- Session 2: 7:00 AM – 4:00 PM
- Session 3: 8:00 AM – 5:00 PM
- Session 4: 9:00 AM – 6:00 PM
- Session 5: 10:00 AM – 7:00 PM
- Session 6: 11:00 AM – 8:00 PM
- Session 7: 12:00 PM – 9:00 PM
- Session 8: 1:00 PM – 10:00 PM
- Session 9: 2:00 PM – 11:00 PM
- Shift 10: 9:30 PM – 6:30 AM (only 3-4 shifts per month)
