Job Description
1. Working on computers at Contact Centers
2. The job content will fall under one of the following job categories:
- Provide customer support via chat/email/Line channels, etc., and assist in addressing customer inquiries regarding electronic devices.
- Receive and process data from partners: statistics, reports, data analysis, etc.
- Support tasks related to freight transportation (order information verification, product inspection, etc.)
- Listen to the recorded file and evaluate the call quality.
3. Complete data management, reporting, and other tasks as required by superiors.
Request
- No experience required
- College graduate or higher (or Japanese vocational schools)
- Have a JLPT N3 certificate or higher
- Proficient in office computing
- Ability to work independently and in a team
- Open-minded, eager to learn
Welfare policy
- Starting salary from 9.5 million VND
- Professional training in customer service, product information, etc.
- Regular salary increases every 3–6 months, regular bonuses every 3–6 months
- Pay insurance premiums as required, enjoy all other benefits...
- Career advancement opportunities: Training path to become a Manager/Supervisor for promising employees who achieve good results
- Professional working environment, modern support equipment
- Other benefits as stipulated by the Labor Code and the Company's regulations.
Work location
- 3rd Floor, CT2 Building, Yen Hoa Parkview Urban Area, 3 Vu Pham Ham Street, Cau Giay District, Hanoi.
Working time
- Business hours: 8 AM to 5 PM / 7 AM to 4 PM
- Shift schedule: 7 AM–4 PM / 4 PM–11 PM / 10 AM–7 PM / 10 PM–7 AM
