3 METHODS TO MAKE A PROFESSIONAL CUSTOMER CARE PLAN
Khách hàng chính là yếu tố đóng vai trò quyết định sự phát triển và tồn tại của mỗi doanh […]
September 2021
LACK OF INVESTMENT IN CALL CENTER SERVICES – MISTAKES IN THE FIRST STEPS OF CUSTOMER INTERACTION
Tại sao doanh nghiệp thiếu đầu tư vào dịch vụ tổng đài? Trên thực tế, nhiều doanh nghiệp chú trọng
CONTACT CENTER IN THE FUTURE
By 2035, everything will gradually become automated. And customers will no longer lack respect for the contact center.
NEW RULES FOR CUSTOMER SERVICE (PART 1)
Make sure you're on the right track by referring to the 10 rules below to modernize Contact.
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8 Ideas to Boost Call Center Agent Productivity (Part 1)
1. Find out what skills call center agents want to improve. There are many ways to improve.
25 Important Statistics in the Contact Center Industry
The Contact Center industry today is one of the most prominent industries in the world. Almost
Knowledge
BUILDING A DIFFERENTIATED CUSTOMER CARE MODEL
As society develops, people's psychology and needs become increasingly complex. Trends
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Expand Customer Service Alongside Your Business Growth
As your company grows, what customers expect is that you will change and evolve.
Knowledge
4 CORE ELEMENTS FOR A SUCCESSFUL RESTAURANT BUSINESS.
Running a restaurant can be a fairly safe and easy option to implement due to barriers.
Knowledge
3 FACTORS TO INCREASE THE EFFECTIVENESS OF LIFETIME INSURANCE CUSTOMER EXPLOITATION.
According to research, in countries such as the United States, Japan, or Europe, only about 10% of the population has not
