Managing service quality of car showroom chain with Mystery Shopping service
The challenge of BSV Mystery shoppers (MS) are regularly trained and updated on the latest information about the programs [...]
September 2024
Decoding how Vietnam's top 1 convenience store chain manages service quality
Challenges for BSV Mystery shoppers (MS) are regularly trained and updated on programs.
Mystery Shopping Service – A Strategic Move to Upgrade Japanese Restaurant Chain Services
The challenge for BSV is to use a large number of mystery shoppers (MS) to avoid detection, with each MS following
