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CASE STUDY

Industry

Case Studies / Automotive industry

Mystery shopping

Managing service quality of car showroom chain with Mystery Shopping service

Retail / Case Studies

Mystery shopping

Decoding how Vietnam's top 1 convenience store chain manages service quality

Case Studies / F&B

Mystery shopping

Mystery Shopping Service – A Strategic Move to Upgrade Japanese Restaurant Chain Services

Case Studies / Automotive industry

Mystery shopping

Secretly check the price dumping situation, improve service quality at car showrooms

Case Studies / Finance - Banking

Mystery shopping

Banking Service Breakthrough: Secret Checking, Surprisingly Effective

Case Studies / Production - Distribution

Customer care, Telesales

Developing dealer network for MNC tire company
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