CALL CENTER SERVICE
OUTBOUND CONTACT CENTER

DELIVERING OUTSTANDING BUSINESS RESULTS, COVERING ALL BEFORE, DURING AND AFTER SALES ACTIVITIES

INCREASE REVENUE, OPTIMIZE COSTS

Helping businesses achieve their business goals by proactively approaching customers on multiple channels. Implemented by a team of highly capable agents, proven through difficult projects such as Finance, Banking, Insurance, Telecommunications, Retail, and projects outside the Vietnamese market.

SOLUTION

Outbound Contact Center service helps businesses make calls, send messages, or send emails to customers proactively.

Telesales

Search for potential customers. Make product consultation calls, close sales.

Survey

Survey needs, evaluate the market. Proactively seek customer insights.

Set up an appointment

Call out to invite to events, set appointments, book appointments.

Reminder of fees and debts

Reminder of payment deadlines and debts. Debt collection.

Happy call

Take care of, ask customers on special occasions, increase love, reactivate.

WHY SHOULD YOU CHOOSE OUTBOUND CONTACT CENTER SERVICE AT BSV?

Tailored solutions

Consulting and deploying outbound switchboards according to business needs and customer characteristics

Fast Deployment

Immediately have a team of professional operators, carefully selected and trained, with good sales skills.

Flexible

Increase or decrease the number of operators at each time

Cost savings

Office costs, facilities, systems, recruitment and training costs

Committed to efficiency

Each project will have specific SOP, KPI, Productivity commitment, CPL (Cost per sale) set up.

One-stop partner

In addition to Outbound contact center, BSV also has strong services to provide when partners request.

The difference

CASE STUDY

Contributing to the success of more than 100 businesses. We always research and innovate to find the most optimal approach and sales method for each customer group, providing a convenient shopping experience. Thereby increasing revenue and brand image.