Voicebot in Call Center
Voicebot, also known as Voice Robot: An artificial intelligence technology capable of reading [...]
Technology
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CUSTOMER CARE VIA OTT APPLICATIONS IS THE TREND OF THE ERA
When it comes to customer service via voice channels, many people immediately think of Contact Center solutions.
Technology
INTELLIGENT CALL CENTER TECHNOLOGY
Call center technology has played and continues to play a key role in the success of the plan.
Technology
CUSTOMER CARE: WHY ROBOTS CAN'T COMPLETELY REPLACE HUMANS
It has been more than 72 years since the first "electronic automatic robot" was created by William Grey.
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ARTIFICIAL INTELLIGENCE TECHNOLOGY AND HUMAN DEPENDENCE ON AI
The concept of artificial intelligence. Artificial intelligence (AI), or artificial intelligence, is a
