At Bellsystem24-Vietnam, success is nurtured from small things.
Hơn 11 năm gắn bó với lĩnh vực chăm sóc khách hàng và telesales qua tổng đài, hướng dẫn kỹ […]
Uncategorized, Knowledge
September 2022
Technology
IMPROVE CALL CENTER PERFORMANCE WITH SPEECH ANALYSIS
The process of analyzing and evaluating the performance of the switchboard costs the business a lot of time.
Technology
Video Call Center – A weapon to help increase customer interaction
Comprehensive customer engagement is one way to enhance customer experience, thereby
Tin ngành BPO
Everything you need to know about LMS for businesses
More and more businesses focus on training their staff to improve their working capacity and build a
Microlearning, macrolearning and what businesses need to know
What are Microlearning and Macrolearning? In essence, Microlearning is an E-learning solution that takes the form of training
CUSTOMER SATISFACTION SURVEY FORM ON SERVICE QUALITY – UPDATE 2024
Consumers tend to talk about negative experiences more than positive ones.
