Top 3 reasons why Mystery shopping is an effective secret marketing tool for businesses
Mystery shopping là một loại dịch vụ đánh giá về các hoạt động của các bộ phận có liên quan […]
July 2023
Omotenashi – the pinnacle of Japanese customer service
Originating from Japan, Omotenashi is becoming more and more popular, used by many businesses around the world and in Vietnam.
Omnichannel marketing and successful case studies
Omnichannel Marketing is a marketing strategy that uses a variety of channels. These channels continue to
Gain competitive advantage through customer care
If businesses only focus on finding new customers and neglect old customers, they will
