CASE STUDY

Industry

Case study / Automotive industry

Mystery Shoppers

Managing service quality of car showroom chain with Mystery Shopping service

Retail / Case study

Mystery Shoppers

Decoding how Vietnam's top 1 convenience store chain manages service quality

Case study / F&B

Mystery Shoppers

Mystery Shopping Service – A Strategic Move to Upgrade Japanese Restaurant Chain Services

Case study / Automotive industry

Mystery Shoppers

Secretly check the price dumping situation, improve service quality at car showrooms

Case study / Finance - Banking

Mystery Shoppers

Banking Service Breakthrough: Secret Checking, Surprisingly Effective

Case study / Production - Distribution

Customer care, Telesales

Developing dealer network for MNC tire company

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