Voicebot AI Labeling Project – When humans teach machines to understand the Vietnamese language
CHALLENGES AND REQUIREMENTS FOR HUMAN RESOURCES POSITIONS Candidate requirements: Experience in telesales [...]
Automate customer service with Bellsystem24 Vietnam's multi-channel AI chat solution
CHALLENGES AND ISSUES FROM CUSTOMERS Diverse communication channels: Website, Facebook, Zalo, fanpage... information must be
Voice Data for AI Training – Project of Recording 3,000 Voice Samples Nationwide
CHALLENGES AND ISSUES FROM CUSTOMERS IMPLEMENTATION SOLUTIONS 1 Preparation & Training Recruitment
Bellsystem24 Vietnam achieves ISO/IEC 27001:2022 certification for information security
Earlier this September, Bellsystem24 Vietnam was officially granted ISO/IEC 27001:2022 certification by QUACERT – the
What is telesales? Secrets to effective telephone sales in the AI era
What is telesales? To make it easier to understand, "telesales" can be broken down into two parts: Tele (Telephone) means telephone.
Essential Tips for Selecting a Reliable BPO Partner in Vietnam
If you’re considering offshoring your business operations, you’re already opening the door to a wide range of benefits – from
Common mistakes when deploying mystery shoppers in retail chains and supermarkets
Mystery shoppers have long been an important tool for retail chains and supermarkets.
How to calculate telesales costs and the dilemma of outsourcing or building your own team
Cách tính giá telesale thuê ngoài Thuê ngoài đội ngũ telesales là một lựa chọn phổ biến của các doanh
15 dự đoán về trải nghiệm của khách hàng cho năm 2025
Dưới đây là nghiên cứu của Forbes dựa trên dự đoán của 208 nhà lãnh đạo khác nhau trong lĩnh
Need to deploy a business switchboard? Here's everything you need to know!
Tổng đài doanh nghiệp là một giải pháp liên lạc hiện đại giúp tối ưu hóa việc quản lý các
