Breakthrough in data analysis capabilities thanks to AI
Phân tích dữ liệu là một trong những bước quan trọng và là xu thế trong hoạt động sản xuất […]
Knowledge
Identify & deal with 6 difficult customer groups
Up to now, business has always been considered a field of "serving a hundred families". Enterprises always have to
Double 2024 revenue with year-end customer appreciation
Customers are at the core of every company today, they not only create
Opportunity to increase business performance with Mystery Shopping Service
In today's competitive business landscape, understanding the customer experience is critical.
Campaign to enhance core values of business with Mystery Shopping
People's service needs are increasingly strict, so evaluating service quality and price is increasingly important.
The “art” of customer care for businesses
If customer care is understood as an art. Then it is the people who do it.
Push back against the toxic productivity “trap” and set “boundaries” to hustle culture
The pressures of constant productivity in a fast-paced culture
“Customer care” – a golden weapon to help transport businesses increase business performance
The 2023 trend has many challenges for transportation businesses, especially the customer service department.
F&B customer service accelerates strongly at the end of the year
According to statistics in the first 6 months of 2023, revenue from accommodation and catering services increased by 18.71 TP3T (compared to
Customer care at the end of the year by text message
To attract customers to your brand, in addition to providing quality products,
