THE ROLE OF CUSTOMER SERVICE – THE KEY TO BUSINESS SUCCESS
Dịch vụ khách hàng bao gồm mọi vấn đề tương tác với khách hàng của doanh nghiệp. Mỗi khách hàng trải […]
Knowledge
September 2020
Knowledge
THE ART OF RESOLVING CUSTOMER COMPLAINTS IN THE BEST POSSIBLE WAY
Any business that provides products or services will inevitably encounter customer situations.
CX, EX, Loyalty
WHAT IS PERFECT CUSTOMER SERVICE? PROFIT FROM CUSTOMER SERVICE.
Market competition is becoming increasingly fierce, and businesses are willing to spend millions of dollars on
CX, EX, Loyalty
CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE
A business that is loved by many customers is not only because of its quality products but also because of its service.
Knowledge
ROLE & TRENDS OF CUSTOMER SERVICE 2020 – A POWERFUL WEAPON
Regardless of what goods or products a business sells, the ultimate focus is still on
CX, EX, Loyalty
WHAT IS OMNI-CHANNEL? ENHANCE CUSTOMER EXPERIENCE WITH AN OMNI-CHANNEL CONTACT CENTER
With the obsolescence of traditional customer outreach channels, in an era where technology has
Knowledge
RENT A 24/7 MULTI-CHANNEL INTEGRATED CONTACT CENTER
Bellsystem24-Vietnam's Contact Center allows for optimized costs for customer care and reaching new customers.
Knowledge
5 QUESTIONS ALWAYS ASKED WHEN INTERVIEWING CUSTOMER SERVICE STAFF
Sắp tới bạn sẽ một buổi phỏng vấn với vị trí nhân viên chăm sóc khách hàng, vì chưa có
EXCELLENT CUSTOMER SERVICE SKILLS – HANDBOOK
Customer service is an indispensable part of today's businesses. To become an employee
Knowledge
ENGLISH CUSTOMER SERVICE AND 2 IMPORTANT FACTORS WHEN INVESTING ABROAD
Not only facing difficulties due to differences in product usage needs and standards
