Recap Webinar “Phỏng vấn trúng, Đánh giá chuẩn ứng viên”
Chương trình Webinar “Phỏng Vấn Trúng, Đánh Giá Chuẩn” do Bellsystem24-Vietnam tổ chức về chủ đề “Ứng dụng nhân tướng […]
Hoạt động nội bộ, Tin ngành BPO
Technology
Building Self-Service Platform through Knowledge Base, RDA & RPA in Contact Center
Bringing a “revolution” to optimize the performance of the agent team in Call Center/Contact Center by
Technology, Operate
Omnichannel Contact Center combined with CRM tailored for the Logistics industry
Booming during the pandemic and having the potential to grow strongly in the next 10 years, these companies
Technology
Digital Transformation in Contact Center: What You Should Know
Digital transformation: Is the process of using digital technologies to create
Operate
3 effective ways to apply Contact Center for beauty salons & Spas
Taking care of yourself to look better and feel happier is becoming more and more common.
Uncategorized, Knowledge
At Bellsystem24-Vietnam, success is nurtured from small things.
Over 11 years of experience in customer care and telesales via switchboard, technical guidance
Technology
IMPROVE CALL CENTER PERFORMANCE WITH SPEECH ANALYSIS
The process of analyzing and evaluating the performance of the switchboard costs the business a lot of time.
Technology
Video Call Center – A weapon to help increase customer interaction
Comprehensive customer engagement is one way to enhance customer experience, thereby
Tin ngành BPO
Everything you need to know about LMS for businesses
More and more businesses focus on training their staff to improve their working capacity and build a
Microlearning, macrolearning and what businesses need to know
What are Microlearning and Macrolearning? In essence, Microlearning is an E-learning solution that takes the form of training
