Knowledge

Trên thực tế, 97% người tiêu dùng đồng ý rằng sự tương tác của họ qua dịch vụ khách hàng […]

Contact Center plays an important role in bridging the gap between businesses and customers.

An excellent logistics service is one that always ensures that goods are delivered on time and

Data analysis is one of the important steps and trends in production activities.

Up to now, business has always been considered a field of "serving a hundred families". Enterprises always have to

Customers are at the core of every company today, they not only create

People's service needs are increasingly strict, so evaluating service quality and price is increasingly important.

If customer care is understood as an art. Then it is the people who do it.

The pressures of constant productivity in a fast-paced culture