The “art” of customer care for businesses
Nếu như chăm sóc khách hàng (CSKH) được hiểu là một bộ môn nghệ thuật. Thì chính những người làm […]
Knowledge
Push back against the toxic productivity “trap” and set “boundaries” to hustle culture
The pressures of constant productivity in a fast-paced culture
“Customer care” – a golden weapon to help transport businesses increase business performance
The 2023 trend has many challenges for transportation businesses, especially the customer service department.
F&B customer service accelerates strongly at the end of the year
According to statistics in the first 6 months of 2023, revenue from accommodation and catering services increased by 18.71 TP3T (compared to
Customer care at the end of the year by text message
To attract customers to your brand, in addition to providing quality products,
Year-end customer care strategy for the Finance - Banking industry
Development strategies of businesses operating in the banking and finance industry at the end of the year
The rise of Gen Z, how to care for and attract this generation?
1. The rise of Gen Z Gen Z (Generation Z) is the next demographic group after
How to attract neutral customers
Attracting neutral customers not only helps maintain steady sales but also contributes to
Revealing the standard customer care process for businesses
For a long time, customer care process has been considered the "ultimate weapon" to increase retention rate.
4 strategies to help businesses retain customers effectively
Businesses today often spend a huge amount of money to find new customers without
