Sales team quality measurement index that businesses should know
KPI (Key Performance Indicator) is an index that measures and evaluates the operational efficiency of a department [...]
8 Ways to Boost Agent Performance in Contact Center
The root of a “strong” Contact Center comes from a “strong” Agent team. In the age of technology development,
Medical Mystery Shoppers Service
Need to care about customer experience in the healthcare industry Whether it is a hospital, cosmetic hospital, or clinic
Overview of Fintech and E-Wallet Market in Vietnam
The picture of the Vietnam Fintech market in Asia Pacific in recent years is becoming
Can Artificial Intelligence (AI) Replace Agents in Contact Centers?
The newly announced ChatGPT has quickly taken the world by storm with its ability to respond like a real person.
Internal activities
Bellsystem24-Vietnam's lunch was a hot topic on social media.
After the trend of showing off your amazing workspace or your fancy homemade lunch, the time has come...
Privacy policy
Introduction The website https://bell24vietnam.vn/ is operated by Bellsystem24 Vietnam Company (abbreviated as BSV). We at
Thank you letter to customers on the eve of the new year of Quy Mao 2023
Dear: Customers, In the joyful atmosphere of welcoming the new year, Bellsystem24 Vietnam would like to send
KANDO – Customer service motto with empathy. Winning customers with dedication
What is KANDO in Customer Service Kando is a Japanese word that describes the feeling of satisfaction
What is a great restaurant experience, through the eyes of a customer?
The customer experience at a restaurant is not just about the taste of the food but the experience
