Can Artificial Intelligence (AI) Replace Agents in Contact Centers?
ChatGPT mới công bố đã nhanh chóng gây bão trên toàn cầu với khả năng trả lời như người thật. […]
Internal activities
Bellsystem24-Vietnam's lunch was a hot topic on social media.
After the trend of showing off your amazing workspace or your fancy homemade lunch, the time has come...
Privacy policy
Introduction The website https://bell24vietnam.vn/ is operated by Bellsystem24 Vietnam Company (abbreviated as BSV). We at
Thank you letter to customers on the eve of the new year of Quy Mao 2023
Dear: Customers, In the joyful atmosphere of welcoming the new year, Bellsystem24 Vietnam would like to send
KANDO – Customer service motto with empathy. Winning customers with dedication
What is KANDO in Customer Service Kando is a Japanese word that describes the feeling of satisfaction
What is a great restaurant experience, through the eyes of a customer?
The customer experience at a restaurant is not just about the taste of the food but the experience
Measuring NPS, CSAT in the banking sector
Why is NPS/CSAT important in the digital banking race? Banking is defined as
Forecasting Contact Center trends in the next 10 years
The Contact Center trend is booming, with a market size reaching a total value of $339.4 billion
Internal activities
Opening of Nha Trang Branch
On October 21, 2022, Bell-Vietnam officially opened its new branch in Nha Trang City after a period of
Internal activities
Sit down here and listen to Sao-er tell #3
Meet Minh Phi, a friendly, energetic guy from the International Bank project. Phi also
