Measuring NPS, CSAT in the banking sector
Why are NPS/CSAT important in the digital banking race? Banks are defined as [...]
4 important criteria for choosing quality Contact Center software
Are you facing any of the following problems? You want to set up a Call Center but don't have the
Forecasting Contact Center trends in the next 10 years
The Contact Center trend is booming, with a market size reaching a total value of $339.4 billion
Internal activities
Opening of Nha Trang Branch
On October 21, 2022, Bell-Vietnam officially opened its new branch in Nha Trang City after a period of
Internal activities
Sit down here and listen to Sao-er tell #3
Meet Minh Phi, a friendly, energetic guy from the International Bank project. Phi also
Internal activities
Sit down here and listen to Sao-er tell #2
In the video is Phuong Uyen, the dynamic girl of the Food Delivery Application project. Let's hear from Uyen.
Internal activities
2022 BELLSYSTEM24-HOA SAO Leadership Finals
And so, the Leadership session "Presenting and Defending Your Personal Topic" has concluded the program series.
Internal activities
Sit down here and listen to Sao-er tell #1
Please join us in welcoming Huyền Trân (aka Tờ Rân) – Team Leader of the International Banking project, to
Merchant Development Solution for E-wallet Businesses in Vietnam
E-wallet and other online payment methods are gradually replacing the habit of using money.
The Secret to Enhancing Customer Experience in the Manufacturing Industry
Unlike service companies, manufacturing businesses' customers are very diverse:
