Knowledge

Năm mới Tết đến là dịp để doanh nghiệp thể hiện sự quan tâm, kết nối với khách hàng. Thay […]

In today's fiercely competitive retail world, mystery shopping is becoming more and more popular.

In fact, 97% consumers agree that their interactions with customer service

Contact Center plays an important role in bridging the gap between businesses and customers.

An excellent logistics service is one that always ensures that goods are delivered on time and

Data analysis is one of the important steps and trends in production activities.

Up to now, business has always been considered a field of "serving a hundred families". Enterprises always have to

Customers are at the core of every company today, they not only create

People's service needs are increasingly strict, so evaluating service quality and price is increasingly important.