Contact center Archives - Bellsystem24 Vietnam

Forecasting Contact Center trends in the next 10 years

bsvadmin / November 15, 2022

Xu hướng Contact Center đang bùng nổ, với quy mô thị trường đạt tổng giá trị 339,4 tỷ đô la […]

bsvadmin / November 4, 2022

Amidst many fluctuations, Contact Center is still a key channel that brings significant revenue to businesses.

bsvadmin / September 13, 2022

What is an outbound contact center campaign? Simply put, outbound contact center campaigns are campaigns

bsvadmin / September 10, 2022

Booming during the pandemic and having the potential to grow strongly in the next 10 years, these companies

bsvadmin / September 10, 2022

Digital transformation: Is the process of using digital technologies to create

bsvadmin / September 10, 2022

Taking care of yourself to look better and feel happier is becoming more and more common.

bsvadmin / September 3, 2022

Comprehensive customer engagement is one way to enhance customer experience, thereby

bsvadmin / August 31, 2022

Greet customers and receive input information automatically using IVR provided by Bellsystem24-Vietnam, route calls

bsvadmin / May 20, 2022

Các chiến dịch outbound được thực hiện dễ dàng với hiệu suất cao nhờ bộ tính năng thông minh và

bsvadmin / May 10, 2022

Covid-19 đã tác động không nhỏ tới quá trình vận hành Contact Center với sự gia tăng đáng kể của